Address: | Vijay Auto Agency, Vallioor, Tirunelveli District, Tamil Nadu. |
I wish to inform that, I brought Hero pleasure plus bike from Vijay Hero show room, Vallioor, Tirunelveli District, Tamil Nadu on 24.09.2020. I had the problem on that bike from buy on wards. The problem was leakage of oil. I send lot of complient for consumer care also. I did the service after long struggle on December 2021 in Vallioor show room. But I again affected the same problem after the day that. I took from the service centre. I have lot of stress for this problem. The service they took one month, every month I had a problem. I am not use this bike properly. I again went to service centre on 16.03.2022 in Vallioor branch. They have assurance to problem will be rectify by 48 hours. But till now they didnot follow that. So they told lot of lie like no service man and not things available. On 28.04.2022, I again gave a compliant to customer care. But from branch no response I will received. This will continue surely I will go to the consumer court for solving my problem. No prober service was not done by your branch office. So consider my problem, do the stemps for that. Delivery reciept (copy enclosed), it is noted that, Agreed delivery date 18.03.2022 - 18:00:00. But not attend the leakage of oil. I am already complaints register. ID No.[protected]. It is noted that " Concened Person would be in touch with you in 48 hrs. We assure you of our best services. But not attend the fault. My Hero pleasure plus not delvery in till date from vallioor branch. My bike model: Hero Pleasure Plus,
Register date 24.09.2020,
Register Number: TN 72 CY1226. Branch office Name. Vijay Auto Agency, Vallioor, Tirunelveli District, Tamil Nadu contact No.[protected], , & Chokalingam.S mobile No.[protected]
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We highly regret the inconvenience caused. With respect to your complaint[protected], we are awaiting your visit to our service centre for further support.
Regards,
Team Hero MotoCorp