Hero Motocorp — Unauthorized charges

Ghanshyambhai shah

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390015
Website:	[email protected]

Respected sir,
I had purchased new hero duet 2 wheeler by publishing your advertising in tv 📺. From your dealers century bikes p. Ltd nizampura Vadodara.
I gone for free service at 1868 kms on dated 19-20/12/2016. During service they're charged Rs 96=00 towards horn switch and labor for it's replacement.

You are requested to refund above unauthorized deductions of changes. As horn switch is company manufacturing defects and also in free service, there is illegal labor charged for very small item.

Enclosed invoice for your ready reference.

Note..please forward this email 📧 to concerns office under intimation to me so I communicate him directly. Awaiting for hoping best response from you.
Thanks
Ghanshyambhai shah
A-12 Narmada nagar society
Diwalipra
Vadodara 390015
Gujarat India
Mobile [protected]

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Hero MotoCorp customer support has been notified about the posted complaint.

Dec 21, 2016

Updated by Ghanshyambhai shah Also the service center executive behavior with customer is against the company harmony