Hero Motocorp — Urgent:- Bike not Starting

Address:

Lucknow

My Glamour FI no. UP32EH4047 is in very good condition and was running very well but on 24.09.21 an starting problem occurred and my bike didn't got start. I immediately called Hero authorised service center i.e. Goel Motors, Ring Road Lucknow and they took my bike in there workshop. After then till now they kept my bike and said that the part required for my bike is not available and they have ordered for same, and today i.e. on 09.10.21 they said that part has arrived and is costing around Rs 12000/-.

Its a very big amount and cannot be born by me. Hero is a very trustworthy name and if such a problem is arising then Hero is responsible and should replace it on its end.

Hero moto corp is very big company and if such type of problem will occur in its bike which according to me cannot be born by every individual then whats the use of purchasing Hero bike.

I work in a very reputed newspaper and expect Hero Team to help me and repair my bike as its Hero's bike and such a big fault in Hero's bike cannot be expected.

Hoping to get a solution and my repaired bike on urgent basis.

Prashant Srivastava
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