Hero Motocorp — using third quality product in scooty

Address:Singla Motors Mahavir Enclave, and its service center Mayapuri, New Delhi, Delhi, 110046

Maestro edge bought in the month end of feb. First came across with shocker issue now within 3 month the headlight of the scooty got fused. And singla mayapuri service, supervisor shiva refused to change it and asking for the charge. It's shame full that largest two wheeler selling company is charging. As we all know even household bulbs having 1year free replacing warranty then why this bigger company is charging, and how the vehicle get certified and what is their criteria of passing the certification of the vehicle. Please do the needful and it is the harassment to the customer that first pay 60-65 thousand for the new scooty. Then pay for replacing the parts of the scooty. It's really shameful that company with big names having no credibility. And charging unnecessary. I changed the seat belt of tvs scooty classic free of cost as it was broken within the 4 months from buying the scooty. And, their service center is also in mayapuri and they change the part free of cost as scooty was only 4 months old at that time not the 1 year old. Please do the needful.
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Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
I purchase fork assy left fr of maestro edge lx through invoice no10220DE19P859 dated 31 may 2019 at service center jeypore odisha but they supply fork assy left fr of hero duet model it was harresment .

saroju24's reply, Jun 1, 2019
Advice to jeypore service center provide actual parts to me against wrong parts

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