Hero Motocorp — vague services in sales

Address:

530017

Dear sir
I ramesh thatichetti purchaserd a hero hf delux on 18.08.2017 there was no proper guidance and respect to the customer, the office staff specially the female front office execuative latha was addressing the customer in singular in local language without any respect, we were given poor service the vehicle was hanedover to us without the invoice, they informed us to come on 19.08.2017 to come and pick up the registered number they called for the documentation in the evening and made us to wait for long time and finally stated that the branch manager has not yet come so adivced us to come the next following working day i. E on 21.08.2017, sir we have expected a great secrvice from hero motors but the service was not at all satisfactory. As of my experience with customer relation ship i strongly advice the ratna motors mvp staff to be give customer relation training to improve the sales. Look into my concern and do the needful to issue the documents at the earliest