| Address: | Lucknow, Uttar Pradesh, 226001 | | Website: | www.heromotor.in |
The details of complaint are as under:
1. Purchased maestro edge from m/s sunil auto pvt. Ltd, lucknow on january 01, 2016 in the name mrs madhu gupta r/o 50/3, jai narain road, hussainganj, lucknow-226001-mob. No.[protected].
2. That motor had ran for around 9000 km and was not in use so only 2 services undertaken.
3. That as per your warranty norms - engine is under warranty for 5 years with technical specific conditions.
4. That on december 04, 2017 engine of the vehivle registration no. Up32gu5028 engine no. Mbljf33aag4ao1447 got seized and given for replacement at workshop of m/s sunil auto pvt. Ltd, lucknow.
5. That as per workshop incharge ms. Rajeshwari matter referred to mr. Ankit saran rear service engineer the same day.
6. That till date had not received the details of the action taken and vehicle repair work not undertaken at workshop - reasons not disclosed.
Would request for immediate replacement of the engine under warranty and delivery thereafter.
Regards,
Madhu gupta Was this information helpful? | 
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