Hero Motocorp — vehicle service complaint

Lokesh3112

Address:

City centre gwalior, Gwalior, Madhya Pradesh, 474011

I purchased hf deluxe on 2 november 2018 from taran angad motors. Its first service was on 31 december2018 second service 28 march 2019 third 29 june and 4th was on 5 october 2019 and 5th service was due today on 13 january 2020. When we took our vehicle for 5th service at tanushka motors they said that our 4th service was skipped hence fifth was done on 5october 2019. But diference between 4th and 3rd service was 98 days along with this 3rd service tax invoice had next service due date 7 october 2019 but we git it done on 5 october 2019. And on 4th service invoice next due date was 13 january 2020. Hence please get our vehicle serviced.

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Comments

kbose49

I'm going to Hero Workshop and i'm told the matter to the engineer, they told me Rim is not under warranty for the air leakage. They told me if this problem persist within 1st service then he will provide me a support. I'm purchasing my bike in 31st march 2018 for the SUR MOTORS(Khadina Mode, West Bengal)
My Bike is Hero Glamour i3s Drum.

HeroMotoCorp

from Delhi, Delhi

Dear Sir,

Sorry to hear about the trouble you faced. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update. Please feel free to get in touch with us on app.[protected]@heromotocorp.com for any further assistance.

Regards,
Team Hero MotoCorp