Hero Motocorp — very poor quality product and service

Address:180007

I regret the decision of buying splendour plus 3 months back. I noticed oil stain marks on the floor below the side stand and ignored them as they might be of petrol marks through drain pipe overflow. After a week or two i went to jainco automobiles for a check up but the works manager was very curt and told me to bring the bike at 9 a. M. Only for any troubleshooting. He didn't even had the courtesy to inspect the problem. Annoyed with their attitude as if i am asking them for a favor or charity, i left but went again after a few days and had to wait for an hour for a look on the issue. They declared that it is grease or chain oil as the base of the chassis was all smeared with oil. They just washed the bike and assured me that nothing is wrong. Again; i found the stains all over and went to them on[protected], when i was told to bring the bike at 9 in the morning tomorrow and i have to leave the bike for the day as they have to replace the faulty engine seal.
I am surprised that how come a bike with a manufacturing defect could be dispatched for sale and what is the standard of such a company?. They are making this bike since last 30 years and what improvement they have done? The view back mirrors are of horrible quality as the rain water gets trapped in them and keeps pouring out later. The plastic quality of the switchbox is pathetic. Second gear shifting is a disgrace as it clucks and clangs and gear shift is as noisy as punjabis are.
I think hero should worship japanis daily as they gave away this 60 years old model in charity for them to keep on reproducing it for next 100 years with more and more quality compromises. Let's wish. It is a shame on the name of a bike and that too at a price of 52000/-. Disgraceful. A
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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