| Address: | Pune, Maharashtra, 411004 | | Website: | Www.consumercomplaints.in |
I bought a hero duet on 8th April 2016 from a Pune dealer. I was asked but submit all documents one day prior to the delivery date so that they will be able to keep the vehicle "ready". However on the day of delivery we were kept waiting for about hour and a half mentioning the reason of rush. We were not offered even a glass of water or a place to sit.Finally when we got the vehicle in hand...few accessories were missing due to lack of stock. We were asked to get them after 2 days.
Two days later we got a call that our documents were misplaced due to which the same were not submitted to the authorities for insurance and registration purpose. In case if the documents are misused I am definitely going to Sue the delear. Now it's been over a week that I am still following up with the dealer for the accessories and documents. Upon calling the office I am told that they will call back after some time and they never call. I was told that the accessories will be attached only prior to 7 pm I asked for a pick up of vehicle which was rejected.
I am loosing my patience and might think of taking up strict actions if I am not provided proper services. I think I made a wrong decision by going for a hero make vehicle who employ such dealers who do not care about their customers and who do not even handle the documentation process properly. Give me a good reason Why shall I not Sue the dealer or hero please explain
Dealer name saavya auto. Erandawane pune Was this information helpful? | 
Post your Comment