Hewlett Packard India — Notebook display issue

tkd185

from Mumbai, Maharashtra

Address:

Gurgaon, Haryana, 122002

I have purchased one HP Notebook online and under warranty. There is some issue with display (white spot in right top). HP is not accepting the same and told me this was damaged due to inappropriate usage and they are charging for repair and told us that this is not under warranty. please guide me what to do how i will damage my own laptop.

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tkd185

from Mumbai, Maharashtra

My name is Tapan Kumar Das
Contact No : [protected]
email : [protected]@gmail.com
Laptop serial No : CND5061FRF
Product Number : L8N58PA
warranty upto March 2016

HP India Customer Care

Verified Support

Hi Tapan,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.