Hewlett Packard — Non receipt of 1 year Norton Antivirus pack and documents regarding three year warranty extension

Address:

Chennai, Tamil Nadu

I had purchased a hp pavilion laptop with Serial no:5CD33784SS, Model:HP LEAN G 15-n031TX Wht 39cm and Product no:F2C10PA#ACJ, on[protected] at 2:27 pm from croma chennai-600040.I was given the redemtion code for the diwali Utsav as:6818289 I had also sent the original cut out of the bar code on the carton with the photo id proof and copy of the bill as told before 29-11-13.I am still waiting for the receipt of the 1 year warranty extension pack of Norton Antivirus and the document regarding the 3 year warranty extension of the purchased product as promised during the time of purchase.I have furnished the details about my residence. Kindly do the needful. Thankyou R Himachalapathy Resdential Address : No 31, kk blossom, Thendral Nagar, Opposite to TCS, Ambattur-6000053. Phone No:[protected]