Hexaware Technologies — PF transfer request from Hexaware trust to EPFO not completed

Sir,
PFB the details from EPFO passbook. My PF transfer request from Hexaware trust to EPFO has not been completed. But the status show SETTLED. EPFO office saying check with Hexaware. Please help. I m unable to withdraw the amount. please...please...help.

CLAIM ID
TNMAS[protected]
CLAIM RECEIPT DATE
11-AUG-2015
CLAIM FORM TYPE
Form-13 (Transfer In / Same Office)
PARA DETAILS
Transfer (Unexempted to Unexempted in other region or to ExemptedEstablishments)
TOTAL AMOUNTAPPROVED
N/A
DISPATCH DATE
17-AUG-2015
CLAIM STATUS
Settled
REMARKS
Your Claim [ Claim Id - TNMAS[protected] ] has been Settled on - 17-AUG-2015