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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
1
Updated: Aug 26, 2025
Complaints 263
Resolved
6
Unresolved
257
Bad 😕 It seems that Hi Reach Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hi Reach Broadband

Hi Reach Broadband reviews & complaints page 4

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G
Gayatri Lagishetty
Jan 3, 2022
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Wifi is connected without internet and from mng we are facing this issue. Please solve ASAP as we are having office
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    P
    prasanna.modugu
    Dec 18, 2021
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    Address: Mukarampura, Karimnagar, Telangana 505001

    We have taken annual internet package, started getting issues from very few days of connection, there wont be internet consistently for 2 days, have been facing this issue almost every day and we have to call customer care and log complaints every 2 to 3 days still there won't be a fix. Always say its due to fiber cut and etc, but its been done intentionally by the provider.
    These guys should be penalised and should pay back my money that includes mental torture that they are causing daily.
    Looking for more ways to punish them.
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      S
      Satish Kumar Gajula
      Dec 8, 2021
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      Address: Green homes appatment, Madikonda

      Taking above one week to shift my connection in Madikonda.. stating that meodem is not available..
      Hi Reach Broadband customer support has been notified about the posted complaint.
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        S
        Sarada yedla
        from Warangal, Andhra Pradesh
        Nov 21, 2021
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        I already have a hi-reach connection of 60mbps speed...and one week back took another connection for 100 Mbps speed...the internet is not working properly and for both connection we have one year subscription...it is always showing no internet and the guys who came to fix mixed up both connections and now 60 Mbps is working at 70mbps and the 100mbps connection at 40mbps...we paid for 60 and 100 Mbps and we don't get as we asked for...very disappointed and when we call the person who setup he doesn't take care of the problem...so either fix the problem today or we want a fully refunded cancellation... thought the service would be good but turns out to be the worst
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          V
          Varunsandesh07
          from Hyderabad, Telangana
          Nov 2, 2021
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          Address: Nirmal 504106

          It’s been continuously internet is not working
          Whenever I call to the technician he always say that to register a complain
          After registering a complaint he will fix it
          Then again next day same problem again it will not work
          How stupidly staff are working its shame on the upper management for hiring worst fellows who are not capable enough to clear the problem in fixing the internet
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            K
            keep in touch
            from Hyderabad, Telangana
            Oct 11, 2021
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            Address: Hyderabad
            Website: [email protected]

            Iam mallesh mobile number [protected].recently I shifted house from nirmal to godavarikhani, l have already informed to nirmal hireach executive regard shifting but no response, I raised issue on 7th October and informed to godavarikhani hireach executive they said in 2days it will clear but till Today 5 days over but not given connection and they took shifting charges 1000rs.daily I'm loosing my work, how many days it goes, daily I'm calling but no result, really hireach employees not worthy, atleast refund my shifting charges and 3months payments, I can choose another broadband.please clear issue
            Hi Reach Broadband customer support has been notified about the posted complaint.
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              C
              Chandrashekar Nalla
              Oct 6, 2021
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              Address: H.No.1-30,padmanagar, ,

              Inter Net connection problem, , Net not coming last 12 hours
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                Ģ
                ĢØ ģövįnđų
                Oct 3, 2021
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                Address: 5-11-90/1

                Iam going to take out my connection and going to subscribe airtel broadband
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                  G
                  gpreeti_kmnr
                  from KARIMNAGAR, Andhra Pradesh
                  Sep 24, 2021
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                  Address: FLAT NO 13

                  There is no internet connection from 2 weeks in tegallaguttapally karimnagar. Under wifi we are getting connected without internet.
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                    V
                    Vijay Bhasker Reddy. K
                    Sep 15, 2021
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                    Address: Plot no 601,kranti colony road no 4,chengicherla

                    No proper response from hireach management as I raised complaint 2 days ago... No minimum customer satisfying factor to hireach.
                    Hi Reach Broadband customer support has been notified about the posted complaint.
                    Sep 15, 2021
                    Updated by Vijay Bhasker Reddy. K                     Need fast resolution for this complaint.
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                      K
                      kranthi new
                      from Hyderabad, Telangana
                      Sep 10, 2021
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                      Address: 9-1a/1, peddathanda,kbr nagar,khammam,telangana 507003

                      Daily morning hours and in festival seasons their services are very disaster.today I logged complaint .I called to customer care to 3 times for network issue.the people didn't respond .and they are telling some network issues and technicians are not available.period of holiday days we are in home .on that they can't provide the service why should we pay yearly packages.reach services are not good and I clearly mentioned bad .
                      Hi Reach Broadband customer support has been notified about the posted complaint.
                      Sep 10, 2021
                      Updated by kranthi new                       Hello sir, pls look into this issue
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                        S
                        sravan_wgl208
                        Sep 9, 2021
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                        Address: Rangashaipet Warangal Telangana

                        Internet gets lot of problems. Net connection not stable and employees didn't attend my calls
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                          S
                          Starws
                          Sep 3, 2021
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                          Right from the morning wifi is unavailable. I called customer care 3 times at 2pm, 4pm, 5pm and 6pm. Not a single action taken from their side. Absolute disgust to call again and again. I wanna charge a complaint regarding Hireach's disgusting service towards customer. And I want to charge penalty
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                            G
                            Geetnet
                            Sep 1, 2021
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                            Address: Chintal masjid road

                            [protected]@gmail.com
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                              V
                              Venugopal15
                              Aug 31, 2021
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                              Address: Mukarampura, karimnagar, Telangana, 505001

                              Always I m facing internet issues since last month. The internet light on the router is always disappearing which is leading to the loss of network. We have reached to the concerned area(Sapthagiri colony) technician several times but he never receives the call or never come forward to fix the issue. And now it's been 4 days, all the router lights got off and no action was taken. This kind of services are no longer acceptable and we were suffered due to this network issue since so long.

                              I request your service to take an immediate action on my internet issue or else you have to compensate for it.
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                                A
                                Aneeanil
                                Aug 27, 2021
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                                Address: Jangaon

                                Hi Team,

                                I'm frequently getting technical issue with my broadband net connection. Though I raised many complaints the issue is still persist. So I'm not satisfied with the service.

                                Thus please disconnect my net connection and send the applicable refund amount my mobile [protected](Phone pe, Google pay, Pay TM)

                                User Name: [protected]@gmail.com

                                Regards,
                                Anil
                                +1 photos
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                                  N
                                  Nizam@123456
                                  from Vikarabad, Telangana
                                  Aug 21, 2021
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                                  Address: Warangal, Telangana

                                  Hi,

                                  I am in Warangal, Telangana and my user ID [protected]@gmail.com and I took 1 year subscription for my Shop specially for CCTV cameras.

                                  The problem is internet connection, it is disconnecting almost every week, is it my mistake to pay for 1 year. I request to return my remaining period of money and close the deal, I don't want to continue Hi Reach with this regular internet problem. I fed up calling customer care every week and complaint.

                                  Waiting for your quick response.

                                  Sincerely,
                                  Mohammed Nizamuddin
                                  Hi Reach Broadband customer support has been notified about the posted complaint.
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                                    S
                                    Sameera_5
                                    Aug 19, 2021
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                                    Address: TB hospital back side,vidyaranyapuri,hanamkonda

                                    There is no internet connection from yesterday. It's showing no internet when we are trying to connect to the wifi. Please kindly resolve the issue.
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                                      M
                                      Madhukarloves
                                      Aug 10, 2021
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                                      Address: 50-1-115, arepally, warangal urban.

                                      I have registered 8 complaints in 25 days but no response from the Hi-reach team.
                                      Complaints no: 3340183, 3339166, 3335687, 3321145, 3319580, 3310115, 3305066, 3296089. My plan was 60MBPS speed but i received only 10 MBPS. Customer support was very very bad.
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                                        N
                                        Nisa Challa
                                        Aug 9, 2021
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                                        Address: H. NO : 7-8-48/4 NEW GOLLAGIDEM, Near Hanuman statue

                                        Why my net connection is being lost, though my router all signal lights are on.

                                        It is happening many times
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