Hi Reach Broadband Complaints & Reviews

There is no internet connection from yesterday. It's showing no internet when we are trying to connect to the wifi. Please kindly resolve the issue.

I have registered 8 complaints in 25 days but no response from the Hi-reach team.
Complaints no: 3340183, 3339166, 3335687, 3321145, 3319580, 3310115, 3305066, 3296089. My plan was 60MBPS speed but i received only 10 MBPS. Customer support was very very bad.

Why my net connection is being lost, though my router all signal lights are on.

It is happening many times

Connection goes immediately when the current goes. Complained many times for battery back up but of no use.

From morning no net on[protected]
Tejaswi Indane Rajendranagar hyd-30
Bad service, manideep not lifting the phone this kind of service, we want to change from I Reach to other brand

It's almost 6 hours iam still getting network issue.light blink continuesly on router and didn't get login page also.

Iam getting network issue since last four hours onwards.iam facing this so many times.please resolve this issue as early as possible.

Sreshta_wgl is my user name. If you go through this user id you will get to know that how am fed up with your service. Everytime it offs on its wish . I already completed my one yr plan and then took renewal again and is this how your service should be? Worst ever service.

I have been existing customer of hi reach from 2014 i didn't bother about the service these many, but right working from home having service issue regarding slow speed and frequent disconnections if this going to like you loose your customer and provide permanent resolution

Net work not accessible from 10.07.21 evening
Address sri laxmi nilayam
Vijaynagar colony
Manjulapur
Normal
Contact no [protected]

As from past two days problem in broad band and I have gone to office in Vanasthalipuram but the lady at reception is very rude and not caring at all at customer problems and very bad customer service

Hello Team,

I paid money for 1 Year subscription of internet on 6th July, 2021 and the sales Person Narasimha Reddy - [protected] with the commitment that the internet will be provided on 7th July, 2021. Despite of several follow up's they failed to provide internet on that day.

The next day 8th July, 2021 i contacted multiple times but did not even answer my phone. I started reaching his manager - Shravan - [protected] but he rather supporting customer he started supporting his sales person.

I called Shravan multiple times and later they said that they cannot provide internet new connection and returned money to the account.

Hi Reach broad band team is playing with customer time and money. They wanted to block the customer by taking money so that they will no choose other broadband connection.

In the evening Shravan and Narasimha Reddy both misbehaved with me and threatened to do what every you want.

Facing network issue from the morning and the worst service ever seen

Dear concern,
Always having network fluctuation problem and are not solved properly.

Hello Team,

Hope all is well.

My name is Doodala Saikiran and i am the customer of Hireach Broadband, This complaint is regarding my internet issue, Due to rain yesterday cable wire has been cutoff in my line, I have informed the support Hireach team today morning and he said he will take care and since then he is nor responding to the calls and kept his mobile off, Even i tried to reach customer care and still i didnt get anmy response from them too. Due to this pandemic we are all working from home so internet is more necessary for us. Please take this as a complaint and solve the issue. Please resolve the issue at the earliest. Thank you.

Doodala Saikiran
Registered mobile: [protected]
Jangoan.

Net not come net problem plz solve problem

Iam not able to login my a/c still 2 days

Complained about the non availability of net services but the complaint not solved or even tried to solve the problem

User id- mallikarjuna_mhbd
We opted from high speed internet on June 6th and paid 6 months service fee. I haven’t had a single day of internet from that day on wards. Have been reaching customer service, local service guys and local branch office but the issue is not resolved. Also, there is no proper communication nor responsibility.
I am done with this. I am looking for refund of my amount. Going to other service provider.. need this refund done immediately

To give new connection to our neighbors, they have disconnected our internet