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Hi Reach Broadband Complaints & Reviews

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Last updated Jul 25, 2023
Complaints 262
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6
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Hi Reach Broadband reviews & complaints page 6

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A
Akshay1265
Jun 17, 2021
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Frequently disconnection

Address:Adharsha Nagar,Nirmal-504106, Telangana

I give so many complaints but they are not solving the problem.
And talking in harsh manner.
My user ID:[protected]@gmail.com

I am registered so many complaint on there website.
They are not even coming to check what is the problem.
And cancelled my complaints in their website But still problem is not solved....
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Mounika_20
Jun 15, 2021
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Internet problem

Address:4-7-235/4, prakash nagar, khammam,507003

Wifi has not been available since yesterday we have a lot of problems please respond...
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Address:Laxmipur, Warangal

Internet is down since last night, I have raised a complaint in the morning today (14th June 2021), but there is no response yet (4pm). We have taken the broad-brand connection for uninterrupted service as our children and me use the internet for attending online classes and office purpose. Since the HiReach is not providing proper support instantly, I'm planning to discontinue the broadband services. Team please resolve the problem asap,...
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Address:Green Earth Fortview apartment, Hydershahkote

We are residents of green earth fortview apartment, Hydershahkote almost 168 flats, mostly using HiReach, but from last few months everyone talk about the slow browsing and frequent disconnection, when raise complaints, without attending the complaints are closed. Due to which children on line classes and our official meetings are effected, if not taken action quickly, we all residents find another alternative like ACT and AIRTEL, JIO...
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R
RakeshKuchana
Jun 14, 2021
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Frequent disconnection of internet

Address:my address at Bheemaram hanamkonda...

I took connection recently. From that day on wards mental harrasment has started with frequent disconnection of internet...every time i have to call customer care. Apart from this, from yesterday evening internet has not been working.. so far from the date of connection i have given 6 complaints and i got new connection on 7th june 2021.almost daily i am calling customer care... i donno whether this is my fate to get connection from hireach...
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D
Durseti
from Delhi, Delhi
Jun 14, 2021
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No service

Address:103 Ananya Heights Bhagathnagar Karimnagar

We r not getting broad bond from last night. We r getting the same problem frequently . It must b rectified immediately to avoid inconvenience for online classes of my children....
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R
RakeshKuchana
Jun 13, 2021
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No internet after electricity has gone and come

Hi Hireach,
I took your connection recently on 7th June 2021. I am frequently facing a problem of internet disconnection. Please find the below problem description.

Problem description:
Whenever power goes and come, Internet is not getting connected after the power comes and there is no power at all from ethernet cable when connected to computer. After 1 to 2 hours the internet is getting connected automatically....
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R
Ranjithbhai
Jun 13, 2021
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Internet Access

Address:3-6-63 Adarshanagar karimnagar

Hello Goodevening its been twohours i was facing the internet issue please resolve the issue.my registered hireach broadband contact number is [protected]...
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V
Vammy Kool
Jun 12, 2021
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Worst customer service and poor technicians

For the past 10 to 15 days I have been calling and requesting for battery backup, no tech guy visited my place and they are closing my complaint without solving my problem... I paid 1year, I need my money back or I will proceed legally..

Regards
Vamshi
User name vammy
Vanasthipuram...
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Address:Balasamudram ,hanamkonda door no: 1-8-198

I'm completely dispointed and services provided by your technican in my area. I've wifi issue from past 1 week, I've contacted the customer care support more than 50 times and raised isuues many times . This useless technical people didn't contact me and didn't resolve the issue but they closed my ticket in the complainant ticket directly. I didn't have wifi for past 1 week . Your people are ignorent and want to escape from the responsibility....
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Bhaskar Yenagandula
Jun 6, 2021
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Internet issues frequently

Address:Harshil Residency

I'm using hi reach internet from past 6 months I have never seen these many disconnections more than the previous services which I have used i would say it's the worst service yesterday I have raised complaint internet issue is fixed by technician today again it's stopped working in last month I have raised 8 complaints this month 2 so far not sure how many it will be in future when I asked for refund in customer service they denied and said...
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R
ramesh gummadavelly
Jun 5, 2021
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No net since yesterday evening

User. rameshg_wgl
Warangal mgm srinivasa colony.
No service man lifting call.
This is the fate of customer.
We need urgently net...
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S
srikanth.mito
Jun 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst net provider and service

Address:Bhadradri Kothagudem

Hi
This is srikanth
HI-reach Customer Id:- [protected]@ktdm
i am facing slow net and high ping problem since one month
I raised complaints regarding the issue many times no one responds
the complaint get registered and get close in three days without solving the issue.
I am customer of HI-REACH since TWO MONTHS and hating it for my rest of life. since the day i am using the net i am having the issues...
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Vasireddy Vindhya
Jun 3, 2021
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Service, Response

Address:kothagudem

Worst Service and Worst Response (from local staff and Customer Care).
NO Technician available for this location. The most and worst solution they provide was please off your router and on... Even if the problem exists for every one hour... They never ever reach to us to resolve the issue raised through customer care, But they will make our complaint as resolved. No Backup's... If we ask for Backup there answer was we are shortage...
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M
Manupati Bhanusri
May 29, 2021
May 29, 2021
This thread was updated on May 29, 2021
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I contacted a executive regarding the wifi issue yesterday ,no one was assigned to look into the issue this is so irresponsible

Address:Warangal Hanamkonda, GOPALPUR,HANAMKONDA

I need a executive immediately to look into the issue. Look into the issue ASAP. I have my exams this is so irresponsible no one turned on since yesterday....
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Kuppala Rajesh
May 27, 2021
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Complaint regarding Technical people

Address:Hanamakonda

I'm completely dispointed and services provided by your technican in my area. I've wifi issue from paat two days, I've contacted the customer care support more than 10 times and raised a ticket in the app for 4 times. This useless technical people didn't contact me and didn't resolve the issue but they closed my ticket in the complainant ticket directly. I didn't have wifi for two days. Your people are useless and stupides. Don't even know...
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bathula kalyani
May 27, 2021
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Facing problem with wifi from one day

Address:h.no: 5-5-126/1 ;plot no : 55 kranthi hills colony ;vanasthalipuram ; hyderabad

Facing problem with internet since one day .internet is not working and there is no proper response from staff after making calls . please reset the connection as soon as possible ....
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M
Mamidisandy
May 25, 2021
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Refund my money

Address:Pragati Nagar, ramnager, karimnagar,

125mbps speed not available. But your exicutive not tell that information... Net speed no, , please refound my money...
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M
Mamidisandy
May 24, 2021
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This is waste service.. fake service..

Address:Markandeya temple, pragathinager, ramnager, karimnagar

125 mbps not available in my erea... But service executive don't tell information... 125mbps conection installing my home... No speed internet... One year planning 20000 loss... Fake connection... Conection id [protected], , , , , . This conection remove and return my money... Money not return, so I tell so meny issue this service... I don't like this service.. so meny loss off my money... [protected], [protected], this excutive very cheeting...
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Address:Warangal

For my 100 Mbps plan which costs Rs. 6600 for 7 months I never got that speed. Always I get around 10 - 20 Mbps. I tried contacting everyone, including nodal officer and several other guys from their side, I never got any resolution. I got adjusted with that speed after getting tired of raising complaints and callong them about it. Now from past 5 days I have internet only for 1 day. 1 hour ago the technician called me and informed that issue...
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