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Hi Reach Broadband Complaints & Reviews

hireachbroadband.com
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Updated: Aug 26, 2025
Complaints 263
Resolved
6
Unresolved
257
Bad 😕 It seems that Hi Reach Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hi Reach Broadband reviews & complaints page 9

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A
[email protected]
Oct 23, 2020
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Address: 4-102, Road No.5, RTC Colony, Chengicherla

HiReach Broadband internet connection in 5th Street, RTC Colony, Chengicherla is gone away or disconnected somewhere since 15hrs now. Though made a complaint, no Rep has turned up or phoned up. How recklessly responding to the customers, is unexplainable. No response for the 15hrs is like flood Net situation. I have no words to explain about the services of HiReach. It's not Hireach but its *NoReach*
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    K
    Kumar1108
    Oct 22, 2020
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    The internet connectivity issue is very true and i have been raising the concern from last couple of months and there has been no resolution for the issue. i even sent out mail to the nodal officer awaiting at-least an acknowledgement.
    Hi Reach Broadband customer support has been notified about the posted complaint.
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      S
      sathish cherry
      Oct 20, 2020
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      Address: Ramarao colony hunter road hanamknnda

      I can t able to connect my wifi from morning. I was trying several times to customer care but no one is responding. Please do needful asap.

      asathish_hnk

      Thanks,

      Sathish.A
      Ramarao colony
      hunter road
      hanamknnda
      Hi Reach Broadband customer support has been notified about the posted complaint.
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        S
        sri ad
        Oct 19, 2020
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        Address: medipally, uppal

        I opted for this network with a hope to get better service and I paid 6 months advance payment. But since the activation of this network, there were around 30 plus issues on frequent disconnection in last 2 months, every alternate day the internet goes away ( network issues / fiber cut issues / power issues etc...Due to this my kids online classes were missed and my meetings were missed. I would recommend not to opt for this service and go for a better network provider, who at-least responds to customer concerns and resolve it on timely manner.
        Hi Reach Broadband customer support has been notified about the posted complaint.
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          S
          sandeep Kumar Barma
          Oct 18, 2020
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          Address: 518B

          Wi-Fi not working...please check and resolve as soon as possible.
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            S
            Simhachalam Praveena
            Oct 10, 2020
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            Address: Karimnagar, telangana

            We need our shifting charges of 1000rs, it has been 15 days no connection, now we don't need any wifi shifting, just give back our shifting charges of 1000rs
            Hi Reach Broadband customer support has been notified about the posted complaint.
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              V
              vamshi krishna S
              Oct 8, 2020
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              Resolved

              Connection shifting

              Address: hireach broadband connection karimnagar Telangana

              I have applied for shifting and already paid 1000rs as fee, but because of owner of the building in my location where junction box is fitted is not allowing technicans to proceed with the connection of cable from that junction box to my router in my home. My shifting is pending. The customer care is also not giving proper response in my issue. I have a subscription of 1 year plan which is wasting....
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              Tulja Singh
              Oct 4, 2020
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              Address: Dwarkamai Nagar Colony, Vanasthalipuram, Hyderabad

              I am repeatedly requesting to cancel the connection and give me the refund for balance half year since the connection is too slow and has frequent disconnections. The service provider is least bothered to fix the issue.
              Hi Reach Broadband customer support has been notified about the posted complaint.
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                V
                vardhan 16032003
                Oct 1, 2020
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                Address: 8-7-93/ay/76,sri rama ayodya nagar,hasthinapuram,saroornagar,rangareddy,telangana-500079

                We are facing problem of low internet.we fix it fastly
                Hi Reach Broadband customer support has been notified about the posted complaint.
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                  P
                  Polsani Srinivasa Rao
                  Sep 22, 2020
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                  Address: 10-3-496/1, Vivekanandapuri, VDO's Colony, Karimnagar

                  I am continuously facing interupted services from karimnagar, telangana state hireachbroadband company. We are the customers since last 2 years and we are paid for annual subscription i. E. For 12 months rental. I was loss some money and mental peaceful due to interupted service. More times i was given complaints. But not respond properly. This was the third day after complainting on customer care, n no one is there to update my problem, my id is psrinivasrao_kmnr, take action and compensation paid due to interupted services.
                  Hi Reach Broadband customer support has been notified about the posted complaint.
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                    R
                    Ravindar alla
                    Sep 18, 2020
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                    Address: Vanasthalipuram, Injapur

                    Everyday we are facing internet disconnection issues and no proper response from area local officer and technicians..they are cheating.
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                      K
                      Krishna RN
                      from Hyderabad, Telangana
                      Sep 16, 2020
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                      Address: H.No 5-5-126/1, Plot No:55, Hills Colony, Vanasthalipuram, Hyderabad-500 070

                      There is high downtime for internet regularly and the response is pathetic. The company is fraudulent. They give false information to the customer. Hence I would like to get a refund for the rest of my service.
                      User id: rnkrishna
                      Hi Reach Broadband customer support has been notified about the posted complaint.
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                        vija1623
                        Sep 15, 2020
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                        Address: Warangal

                        Hi, just 3 days back only i reached hi reach and connection was done but just 1 day the internet came from yesterday's onwards i am unable to connect to wifi data.. Just signal is showing (User name) so please could you please resolve my problem.. Now i am thinking i wrongly chooses hi reach am not satisfied
                        Hi Reach Broadband customer support has been notified about the posted complaint.
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                        Can you return my amount...am unable to connect WiFi it's not working properly justfor 3 days only iam facing the issue., I am thinking for 6 months how can I start my work and extra... with these type of internet..
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                          kranthikumarboyini
                          Sep 2, 2020
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                          Address: 3-11, Balajinagar, kalyani clinic, opp.to Bharat petroleum fuel station.

                          I am facing the problem since 09-Aug-2020, no technician has visited and closing the complaints without prior notice and without resolving the issue.

                          Issue: frequent disconnection of the net. (account stays online, but i am not getting internet every 5 seconds for 5-10 seconds, its like 5 seconds net available and internet unavailable for next 5 min).
                          +3 photos
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                            R
                            ravali g
                            Aug 12, 2020
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                            Address: Hanuman Nagar, karimnagar

                            Hi team,

                            From today morning we are unable to connect to internet and we are facing issue with WiFi. We can see only orange colour in router rather than green colour.

                            I am just calling customer care without any answering they are just rejecting our phone calls.

                            We are given customer care numbers to call when ever we got any issue but you are not answering our calls and also even not replying us back this is not correct.

                            Please resolve our issue ASAP and please pick our calls whenever we are trying to reach you out. If you are unable to solve problem to whom we need to contact?

                            Kindly, help us resolving this issue by EOD.

                            Thanks
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                              S
                              Sriman Baske
                              Aug 9, 2020
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                              Hi sir/madam,

                              I took connection 4 months back, since 4 months on wards no internet connection in my home. I have raised multiple complaints no response from hireach broad band team.

                              They did fraud connection, fraud service to customer and hireach team demanded money from me rs: 8, 000 (Eight thousand rupees) with illegal without bill.

                              They forced me lot for taking internet connection,
                              Kindly take a necessary action on them asap.

                              Thanks,
                              Sriman
                              Hi Reach Broadband customer support has been notified about the posted complaint.
                              Aug 09, 2020
                              Updated by Sriman Baske                               Hi Sir/Madam,

                              I took connection 4 Months back, since 4 Months on wards no internet connection in my home. i have raised multiple complaints no response from HiReach broad band team.

                              They did fraud connection, Fraud service to customer and HiReach team Demanded money from me RS: 8, 000 (Eight Thousand Rupees) with illegal without Bill.

                              They forced me lot for taking internet connection,
                              kindly take a necessary action on them ASAP.

                              Thanks,
                              Sriman
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                                NithinMU
                                Aug 9, 2020
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                                Hi team,

                                It's been only 2 days for internet connection setup and i am facing connectivity issues from yesterday also i have raised the complaint ticket, there is no progress and no one is answering the calls and the office member who setup the connection is directly accepting to request for disconnection. The service is very poor.
                                I woul
                                Hi Reach Broadband customer support has been notified about the posted complaint.
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                                  RaviTPoruri
                                  Aug 5, 2020
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                                  Issue with refund of amount

                                  Address: Kismatpur

                                  It has been more than a month and almost a dozen tickets to hireach broadband team on refund as i have moved to another service provider. There have been calls from teh customer support stating the next level support member will get back and aswer the query but never comes and so my 4 months internet payment is stuck at the broadband company. Need help in getting my amount back as i am in desparate need....
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                                  prash edits
                                  Jul 26, 2020
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                                  Address: Singaram Peerzadiguda

                                  From past 1 month i'm able to acces the internet only less than 10 times it showing no internet and when i reach area executive they are not properly responding and i took 7 months pack its waste of money can any one help me to refund my money atleast half of the amount
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                                    Janardhan Buddharthi
                                    from Hyderabad, Telangana
                                    Jul 18, 2020
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                                    Address: QTR no C-67, RFCL TOWNSHIP

                                    Since last 4 days internet not working and it is like your are testing patience of customers with out attending compliance and without response. The way you are behaving is mental Torture. If you are not attending problems kindly reimburse the advance received
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