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Hidesign India Complaints & Reviews

hidesign.com
1.1
Updated: Feb 14, 2024
Complaints 104
Resolved
22
Unresolved
82
So far, so good. Hidesign India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hidesign India will keep up the work and continue to help more customers with their concerns even better 🤝
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Hidesign India reviews & complaints page 4

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H
Harman Tiwana
from Powai, Maharashtra
Nov 28, 2020
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Not responding to return request

I ordered hidesign bag Order ID-#8437 on 21 Nov 2020. Yesterday received it and didn’t like it.I mailed them for return.But nobody responded and neither there customer care is reachable....
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B
BePro Smart
Oct 29, 2020
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Complaint within 7 days

Dear Sir,

I have purchased a laptop Bag from your showroom in Central Mall, Kochi on 14th Sep 2020 vide invoice no : H85HS20-387. After one week o[censored]sage its stitches had started coming off and I returned the bag to the showroom on 21st Sep 2020.

Model NO : RONALDO 02-SB - REGULAR / DEVER - TAN (invoice attached for your reference)

When I returned, they didn't have the same bag in stock for replacement....
+1 photos
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G
Garima Sjaral
Oct 23, 2020
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Order no 4463 Order date: Oct 4 2020 Product description: HDWBG06014 HARAJUKU 01- COW BABY CROCO ME L RANCH-TAN HSN# 420 21110

I received a bag from Hidesign but now I want ro return it as it is faulty but no one is answering my emails or picking up my calls....
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C
caggarwal89
Sep 28, 2020
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Defective product received

Website: hidesign.com

I received a defective wallet and want to return it
It is of poor quality. Nobody is answering the customer care number that is given on the website....
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R
Ravikant Preeti
Sep 14, 2020
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Not received my online order

I had ordered a hidesign bag online on 10th sept via my email i'd [protected]@yahoo.com.
I have not received my order nor any intimation on it. L have sent email also. No one picks on the number you have given on site. Never expected such a shallow response from you all....
+1 photos
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A
ameeth evans
Aug 17, 2020
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Non delivery of Products

Address: Pondicherry

Order placed on August 2nd. And since then I have ad to follow up multiple times with them to get an update on the shipment. On august 11th after my persistence they shared the tracking id for Bluedart. [protected]. The tracking on the bluedart website shows that it has arrived at the hub but when I contacted Bluedart, they mentioned that the shipment has not arrived and I have to contact the merchant.

I have been writing emails...
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A
Arzoo Ralhan
Jul 2, 2020
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Defective product recieved

I recieved a defective bag and want to return it
It is of poor quality...
+1 photos
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S
Shirish Gharpure
from Pune, Maharashtra
Dec 19, 2019
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ladies hand bag /acacia 03-eisheep/et zip faulty stuck at the end

Address: PLOT 9, VASANTBAUG SOC, BIBWEWADI ROAD, PUNE 411037., Pune, Maharashtra, 411037

Ref invoice # 501hs19-6525 dt 12 dec 19. Gifted subject hand bag for birthday of wife. It's zip chain got stuck at one end after inspecting chain operation for 2/3 times. Bag is in unused condition. It was disappointing event for 60th b'day for her.!
Please replace hand bag immediately. Returning goods to you with original carton and warranty card....
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R
Rubina11
from Bengaluru, Karnataka
Sep 6, 2019
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product handbag

Address: Gvk One Mall Shop No 9 10 Road No 1 Banjara Hills Hyderabad, Hyderabad, Andhra Pradesh, 500034

Dear sir

I purchased a leather handbag from hideign showroom in gvk mall at hyderabad on april 30, 2019. I started using the bag from may 2, 2019. The handle of the bag came off after using the bag for 15 days. I sent in an online complaint on 26 may 2019 and after many emails, finally, when i was in hyderabad in the month of june 2019, i visited the store again. I met ms. Harshita saboo and returned the bag to them.
br...
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M
Manu547
from Pune, Maharashtra
Apr 8, 2019
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brown leather belt

Address: VIVIANA MALL, THANE, 400610

This is to inform you that i had given my belt for more hole punches for a symmetry in holes being an expensive belt from hidesign. But due to pathetic, unethical, rude and useless staff they had punched with no alignment and just spoiled my belt. I want the company to take strict action against the staff of hidesign viviana mall, thane. Lastly one word for the company and staff - pathetic. By showing such behavior won’t lead you anywhere...
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L
lostrahul
from Mumbai, Maharashtra
Feb 8, 2019
Nov 5, 2024
This thread was updated on Nov 5, 2024
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complaint towards hidesign handbag purchased on 12 nov 2018

Address: Pondicherry, Puducherry, 605110

We had purchased brand new hidesign leather handbag from fresh stock on 12 nov 2018 from hidesign rcity mall ghatkopar west, showroom in mumbai.

Warranty card details are attached herewith. Also attached are the photographs of the handbag purchased showing the defects. Kindly review the same.

For the referred hidesign handbag, we would like to bring it to your notice that since 12 nov 2018 bag has been sparingly...
+8 photos
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S
Sonali Parab
from Pune, Maharashtra
Feb 4, 2019
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hidesign brown colour ranchero leather martella 01 handbag

Address: Mumbai City, Maharashtra, 400069

I had purchased a hidesign brown colour ranchero leather martella 01 handbag for rs. 7195/- (Manufactured – 10/17) from shopersstop, inorbit mall, goregaon - west, mumbai. The bag is worn out and stitching is damaged the bag was purchased nearly 9 months back from the shop. Unfortunately i do not hold the bill currently, neither the guarantee card is traceable. I had visited shopersstop and hidesign shop in inorbit mall, however they are...
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P
P Vijaya Ram Reddy
from Mumbai, Maharashtra
Sep 20, 2018
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product services

Address: 560097

Good morning
I have purchased the philips belt from hide sign show room mantri mall bangalore dated 17-feb-2018 at cost of 2195 inr.

They promised that the peeling of leather it wont happens min of 3 years.
Unfortunately the belt got peeling off... I am unable use the belt for any more.
I visited the shop and enquired about problem... They simple say that sorry we won't help you any more.
I am...
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H
Habeebu
from Muluppilagadu, Kerala
Aug 4, 2018
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hidesign order 220676223168844. no receipt of order

Address: Kasaragod, Kerala, 671321
Website: Hidesign online

I have purchased a wallet from hidesign through online purchase after seeing my facebook page. But i didn’t get any information except a message from hidesign. Message read as follows.
Dear customer, thank you for your purchase at hidesign your order [protected] is under process and will be shipped shortly. For any queries, please call our customer care team on [protected]
I think the number provided is farce. No one is...
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S
Sucheta1390
from Bengaluru, Karnataka
Jul 3, 2018
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inability to repair my sunglasses

Address: Bangalore, Karnataka

Hi,

I had been to garuda mall hidesign as my sunglasses which i had (Purchased in the bengaluru domestic airport in the month of march 2018) had been broken.
The membership is in the name of nagarjun ganapa.
They tell me that the screw is broken and it cannot be fixed.
Why did i purchase it from hidesign if it can’t be repaired at all?
It’s also comes under warranty period.
Highly...
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A
Ashishrathi1977
from Haridwar, Uttarakhand
Jun 24, 2018
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unethical / fraudulent practice at bangalore airport store

Received very poor service at the hidesign bangalore airport store.
On 24th june18 i bought a wallet & paid ₹1895/- through my debit card,
As soon as i started putting my stuff in the wallet i found that they have given a defective wallet.
Then while trying to exchnge the article they did not refund nor gave any credit voucher of the differenc amount (₹100).
They deliberately took so much time that i almost...
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S
sethee.gargi
from Delhi, Delhi
Mar 23, 2018
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unethical behaviour, staff untrained as to what exactly is the company policy

Address: New Delhi, Delhi, 110070
Website: hidesign.com

If you have ever purchased a hidesign product, you’ll be well aware of the big promises they make at the time of sale with respect to the warranty offered on the product. However, god forbid something happens to this precious hidesign product, which are not known as much for their style quotient as they are for their (Supposed) quality, each representative that you’ll have to talk to (Actually argue with) will not only slowly back up...
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S
Sasidar
from Coimbatore, Tamil Nadu
Jan 9, 2018
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an inferior belt put on sale - assured repair - after receiving the product back no response

Address: Pondicherry, Puducherry
Website: hidesign.com

I was shown a belt which i bought for around inr2000 which was an inferior belt the quality of the belt was not to the standards of a 2000 rupee belt. When i went back they said they can repair it for a cost though i was disappointed with the reply i said its ok, as i used it for some time.
After assuring me a repair after 30 days they come back to me saying this cannot be repaired so i have to take it back, i asked them so what happens...
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A
aprajita bagchi
from Bengaluru, Karnataka
Jan 2, 2018
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they are not refunding my money

Order : [protected] (Fulfillment in progress)

Order status: fulfillment in progress
Order date: 24.12.2017 16:14
Payment methods: debit card

Since the day i placed the order, they have been very unprofessional and after a week sent me a mail saying that the product is not available but did not process a return of money and asked me to choose an alterate product. I mailed them saying to return...
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M
manas boro
from Dimapur, Assam
Jan 1, 2018
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faulty lock on office leather bag

I purchased a premium leather hand bag costing rs 13795/- from hidesign outlet at igi airport terminal 1d on 23/12/2017. Due to paucity of time i could not check the bag properly. However when i reached guwahati, i found that the lock of the bag is defective, i handed over the bag to the hidesign outlet at guwahati on 27/12/2017 for repair.

I am really shocked that hidesign outlet has sold me a high end product which turned...
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