Himachal Road Transport Corporation [HRTC] Complaints & Reviews

My Ticket No:[protected] has been Cancelled successfully on 14-june and refund amount of RS 4560 was initiated. But today it is 23-june and still it is not credited to my account. Please look into it.

Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.

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S

Subham1996

Jun 24, 2022

Got my refund. Thank you.

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Address: VPO Haripur, Tehsil Haripur, District Kangra, HO - 176028

Hi,

I am travelling to chandigarh from Haripur Guler in PATHANKOT to shimla route bus. Bus is 2 and 1/2 hour delay as there was some mechanical issue in bus. Maximum time i travel in this bus but my experience is very poor in this route. Also, we don't have another option as there is only the service available with the oerfect timing. So i request you to please provide new buses to this toute so that no passenger will suffer. I hope you will consider this complaint on priority and start new buses on this route.

Thanks
Neeraj
Mob [protected]
e-mail: [protected]@gmail.com

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I have cancelled my ticket for 13-06-22
from chandigarh to kangra but still haven't got the refund.

Kindly look into the matter

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Address: Nagrota Bagwan

Even after the period of more than one year after Covid 19, Nagrota Bagwan Bus Terminal is still displaying Time Table of buses run during Covid period. Now almost all HRTC buses have started. It is requested to display the latest Bus Time Table at Nagrota Bagwan Bus Terminal to avoid inconvenience to passengers. This is a must primary facility for the passengers. I hope it will b done on priority at your earliest.

(Ashwani Kumar)
[protected]

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Address: Dharamshala hp

I was coming in (Amritsar - manali) himsuta volvo
My stopage was dharamshala
The conductor in that route was misbehaving with me.
So please take a strict action against him . And also he told me to take out my luggage that was behind the other material in the boot and was telling me to take out the material i.e that was his duty as a conductor.
Date - 18/ jun/2022

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Address: Himachal Pradesh

I started my travel Delhi to Sandhol (HP) on 15/6/2022. I got seat 15 no. that is window sit, But i am surprised there was no window glass. when I reached near UNA there was heavy rain around at 2:00am . i try to call some management people but I didn't got any response and nobody picked the phone. Bus conductor managed some sit but sit no 10 and 16 were also suffered. The Bus no. is HP67, 3846.
Sanjeev
[protected]

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Refund has not been initiated even after a month.

Ticket Number : [protected]

Transaction Reference No.: OB[protected]
Bank Transaction No.: 20220427111212800110168285342366566

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Address: Kelti,Shimla Hp 171003

Respected Sir/ma'am
I want to drawn your attention toward poor timing of bus in kelti area..There is no proper timing of bus in the morning that is schedules to be at 9.00.due to this we have to suffer alot..We went late to office, schools, work. kindly take strict action toward it..I shall be very thankful to your for this.

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Dear sir
Bus Route DELHI TO BAGA UNDER HRTC SOLAN DEPOT always runs late reason better known to Driver and conducter. They runs 1 to 2 hours late regularly. Time is money and most valuable things can't spoil due to some ones mistakes. Either they don't have value of time or they don't afraid of authorities. Kindly look into the matter and do needful. This is for necessary action and compliance please.

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Today my family was going from Nihri to Tatta pani in bus number HP31B5171 the driver of the same bus did not stop the bus for them and when they were questioning for such a behave with customer he started abusing them and started quarrel with them.
Is not HRTC for public only for these type of drivers that they ask this service is not for public this is there own bus whoever he wants to lift or not.
Such a behaviour with women and senior citizen is not tollerable.
Do the needful other wise these type or drivers are defaming HRTC day by day.

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Yesterday my husband's laptop was stolen from ISBT Kashmiri Gate while boarding.
I am requesting to please add CCTV camera into the bus specially long route buses so each and everyone can trace. So this type of incident can be stopped.
2nd thing is related to Boarding into bus. There should be no boarding into bus if someone has no ticket or yet to taken. Only passenger with tickets can board to bus otherwise there should be rule not to allow anyone to sit in the bus and stole something and smartly ran away.

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Iam a college student from sunhi and i study in dharamshala a bus of route pathankot to kandi comes from. My area and that's the only bus which comes in early morning and helps students to go to school college the bus is not coming from the last 6-7 days
So please start the bus service from today it's our humble request
Depot- pathankot

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Address: VPO Dharamsala Mahantan Distt una Teh Amb

I am trying for the last two days to book the bus online but the payment is not successful, I am very disappointed with the service of HRTC.
Very poor service

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Address: VPO - DEHRA HP

I am traveling with ticket no. [protected] from Delhi to Dehra in Delhi - Bir Volvo (6.48pm)
Bus initiated it's journey at 6.51 pm . Since then 1 hour is going to pass but ac is not functioning. Only air blower is working.
After paying so much charges alongwith gst consumer is being harassed for none of his fault.

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Address: Kaza,spiti valley

Bus route-kaza to kullu
Complaint against the conductor.
Extremely rude conductor..very aggressive.

Date5/06/22
I wanted to book a ticket from kaza to Manali.
I told the conductor my seat preference as the conductor was booking the seats and suddenly he got agigated and started shouting..telling me to take the ticket printer n book ticket myself.i asked calmly to him what did I do wrong..is it wrong to ask for seat preference .it's a long journey and who dosent want to travel comfortably and I was third standing in queue. The way he was talking... seriously so rude..I could have broken his teeth...bt calmed myself.please look into these matter..m a tourist n font want to take bad impression of beautiful himachal...thank u.please take strict action .conductor of kaza to Manali on day 6/6/22

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Dr. Roy kritt

Jun 6, 2022

Nowadays conductor are becoming extremely rude specially kaza to Manali conductor..he is one hell of rude person

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I am traveling from Volvo bus from manali to Delhi..at night...the selected food point was not proper. There is not any facility of tea and coffees .while it is necessary only only for passengers but to awake driver also..plz select appropriate food stopage point

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I am complaining about the bus that is allotted on the route Chamba-chintpurni. The conditions of the bus is worst. I traveled in that bus so many times. So many times the bus malfunctions that cause inconvenience for the passangers. I please you to change the bus.
Thank you

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Your Ticket No:[protected] has been Cancelled successfully. An amount of Rs.487 is refund initiated today: 23-May-22 12:00 AM to the Credit/Debit Card by using which you have booked the Ticket. Please check your account after 5-7 working days (Banks settelment cycle).

This is my problem, my money which is deducted from my account and after cancellation the money didn't refund to my account.

The HRTC helpline number also doesn't have any reply to me .
Your faithfully
Manoj kumar

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Address: Delhi

I have tried to book tickets but amount deducted from my account and tkt not generated

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Address: Satyapal Singh ,Pinjore

Bus no. 4133
Not pick from 43bus stand Chandigarh for Pinjore at 2.25 a.m.
As per cunductor & driver bus is full
But there are lots of seats vacant.
I requested him to pick & drop me at Pinjore time is 2.25 a.m. no other bus available and time is 2.25 a.m. but they refused.
Please look into this matter.
Thanks & Best regards
Satyapal Singh
M- [protected]

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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Himachal Road Transport Corporation [HRTC] reviews & complaints page 12

Refund amount not credited

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Maximum time problem in buses

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Did not get the Refund

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Display of Bus Time Table at Nagrota Bagwan

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Conductor misbehaved with me

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Bus condition was very bad no window and sits were very bad are

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Refund Pending for a ticket cancelled on 2 May.

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Poor timing of bus services

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Bus DELHI TO BAGAA HRTC SOLAN Always Runs late

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Misbehave and abusing white women and senior citizen

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CCTV And Board into bus only after ticket check

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The bus is not coming

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Online booking Issues

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Ac not working in delhi-bir 6.48pm volvo

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Rude behaviour of conductor

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Food service

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Bus condition

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Refund of amount

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Amount deducted from my account

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Not pick from Chandigarh 43 Bus Stand

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