Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Every time facing issues with hrtc bus not proper maintenance of bus window not proper closed and conductors way of talking is too rudly. Driver forgot his phone than they back again the bus to nalagarh workshop which is 3 km away from the workshop. All the passanger facing this issue please take this seriously l. I am proud to be himachali
Bus no. Hp12 d 8262

HRTC booking counter person charged 2 to 3 rupees extra from the ticket fair. Directly demanded in round figure amount. He eared[protected] thousands extra per month instead of not any single rupees in govt account .
Same most of bus conductor did same

Hello. I was Driving Alto K10 today from ghagas to Ghumarwin road and then Driver of Sen Parivahan no. HP69 2303 was rash driving which also took wrong pass from car. While doing that he Scratched my car and I almost saved my vehicle from coming under the truck. when I told him about this accident, he totally denied. So request you do some legal action.

HRTC NO. 283013 automatic doors are not working both front and back. So it is very inconvenient to travel in this during this winter. I take bus from mehatpur to baadi at 4 pm. During travel I fed up from this free flowing dust particles even not dust particle this is like someone throw dust bag over us. Bhai jb kiraya pura le rhe ho toh facility v puri do na.

My name is Priyaranjan and I was travelling from Chandigarh to sarkaghat in HRTC bus no HP 28 A 1494 starting at 0730 hrs from Chandigarh.
The state of bus is not road worthy and is a serious concern to safety.
As it is raining water has been continuously leaking thus flooding the bus floor and spoiling whole lugage and dresses of passengers.
The bus floor has also been in pathetic state and been torn at various places. The muddy water splashed by bus tyres is coming inside bus floor fron where it's having holes.
Windows are not shutting properly resulting in cold waves making passengers specially old and children uncomfortable.
Lastly but not least there has been continuously hissing noise coming from engine compartment which I may presume from being an engineer myself in Indian Navy that some relief valve has been operating.
Above that when conductor is being asking for state of bus he simply denying his responsibility.
It's not only matter of safety and discomfort but shame as this bus represent Himachal Pradesh outside Himachal.
Request concrete action and feedback @
[protected]@gmail.com

Bus driver of sterrace saharanpur depot don't stop bus on mehatpur bus stop after giving hand to him at 19:54 on dated 01.02.2022.bus route pathankot-chandigarh via nalagarh baddi. This is last bus to nalagrah and I m unable to join my duty. Please take necessary action regarding this matter.

Passenger Name: KANWAL JEET Ticket No: [protected] Service No: 49 Journey Date: 27-Jan-2022 20:15 hrs(24 hours time format) Seat Numbers: 11, 12, 16 Amount: 4611

These are the confirmed booking details . On that day bus did not arrived and we had to travel from Mandi to haridwar by Taxi.

I request you to refund my money as service was not provided.

I boarded the bus from Sarkaghat. When the conductor asked me for my destination, I clearly told him Naghla and I gave him rupees 20, he then asked for 11 rupees so I then gave him 11 and put back my 20's bill. When my destination arrived so there are two different places where people take buses and prefer to depart. I told him I'll leave at the next bridge which is only 30 seconds away and then he started talking rudely to me. VERY VERY RUDELY and started saying that it'll take more money, which was not the problem because I clearly tried to give him 20 rupees earlier. He was very MANNERLESS and RUDE. and kept talking like an UNEDUCATED PIG. I don't understand how is this behavior acceptable.
My bus Information - Dharmapur-Mandi-Sayoh
Bus Numebr - 331916, Date - 26//2022, Time - Between -
:05 to 3:10 P.M.

Dear sir, i m working at baddi. There is a bus of pathankot depot from una to baddi at 7.15 pm. But this bus is miss the route on 26.01.22. This happens two consecutive time with me. There were also manh persons with me. So pls clear the status of the buses. Avoid such cases for long route bus. There is very buses from una to kalka at evening. Day buses moved empty

On 11th Jan I canceld my ticket of Himmani Deluxe service no 601 seat no 6 ...But my refunding not done yet., kindly refund my payment as soon as possible.. Thanks

Sir
I have booked a ticket from palampur to Delhi in himsuta volvo. Due to some reasons i have cancelled my ticket. My ticket number is [protected]. I didn't get my refund yet, it's up to 10 days that i have cancelled my ticket. So i request you to please refund my amount as soon as possible.
Journey date: 8 Jan 2022
Date of cancellation: 7 Jan 2022

The dhaba owner is totally rude, he hasn’t manner to deal with customers….he has his own rates.he told that govt has approved ₹180 thali for bus customers, either govt or dhaba owner making us fool…he is serving good food with full of salad to bus driver and conductor….its time to ask about the same….

I was traveling in HRTC bus (Shimla-Nahan-Haridwar) when this incident happened.
It is such a horrific incident that i don't even want to accept that this was the behaviour of a Himachali Bus conductor.
Firstly he shouted at me to boarding the bus from front gate.
It didn't end there as the seats were occupied and only three seats were left i sat on 2 number seat but our well educated conductor asked me to stand up.
Then rudely said some abusive words as well.
I could have said same words to him but then what will be the difference.
Now he himself sat on that seat and rest two seats are still vacant.

HRTC - Manali to Delhi kashmere gate - Service number - 724, Departure time - 2.20pm
Bus departed on time but unfortunately brokedown after Kullu, had to stop for 2 hours and took off somehow. Again they stopped somewhere, all passengers waited for 1 hour as they said they will arrange another bus. Was supposed to arrive Delhi kashmere gate at 6am but they arrived at 8.10am also i had to travel another 1 hour to reach Delhi airport and i missed my flight and money also.

Conductor give me bad seat although I told him my health is not well, m not able to sit at end still he gives me that seat. All the seats are empty still he behave like that.

Today this is very worst behavior. I always prefer to travel li HRTC, but today onwards will not travel. Please guide your employees properly.

Sir
At present there is no bus service from Dharamsala to Palampur via Nagri after 5.00PM.There is only one ovt bus which us not reliable. Daily visitors faces a lot of problems after5.00 PM and some times have to hire pvt taxi.
Earlier there were two buses of HRTC 1 Dharamsala Shimla via Nagri 2 Dharamsala Bharmour via Nagri a d these have been withdrawn. Sir these were not only providing service to passengers of Shima/Bharmour but to passengers of palampur also.
Your goodself is requested to kindly restore these buses or start a new route of HRTC Dharamsala to palampur via Nagri after5.00 PM

Dear Sir,

This is to inform you that Himachal Roadways bus conductor is not returning the balance fare back to the passengers and giving excuses that he dont have change.
This thing he is doing on a regular basis same thing happened with me.
I board the bus from mubarikpur to hoshiarpur and i take ticket for 2 persons.
Total ticket price is 98 rs and i gave him 100rs when i ask for the remaining money he said he dont have change.
I want to know if this conductor will do the same thing with every passenger then how many extra money he is taking from the passengers and he is doing corruption by taking small amount of money from the passengers.
He also know that if he will do that then no one can ask any question to him and he will gain confidence to do on a large scale.

Bus Number is HP-682454.

Bus route - Galiyan to Hoshiarpur.

I am requesting you to give clarification on the above matter.

Regards,
Passenger

Visit of pm shri narender modi in himachal pradesh on dated 27/12/2021 i had booked my ticket no. [protected] bus himmani deluxe dep. Time 19.25 hrs seat no. 13 this bus was cancelled by hrtc but a lot of request the refund amount of rupees 728/- not credited in my accounts yet.

Without permission construction work at shop near Co-operative Bank Rohru District Shimla HP

I booked hrtc bus of 2:20pm from manali to delhi kashmere gate on january 2nd, 2022. Bus departed on time, but bus was brokedown and stopped for 2 hours between locations called kullu and mandi, then somehow trying so many times driven off from the spot. Then, they stopped somewhere after few kilometers at a fuel station for 1 hour to arrange another bus, we were boarded another bus and driven off. Again, they stopped somewhere at a fuel station and we were boarded another bus, also they were stopping unnecessarily so many times and really took off the arrival time. Hrtc bus was supposed to reach delhi kashmere gate at 5:30am but reached at 8:10am.in fact, i had a flight at 9.35am (Boarding gate closed at 9am) and i missed it because of your hrtc bus I had to travel another 1 hour from delhi kashmere gate to delhi airport. Finally, flight has departed and lost my money. I request you to please find me a solution and it would be great if they could get me the refund as my lost money. I have attached few files for reference.
Hrtc bus ticket number: [protected]
Hrtc service number: 724
Hrtc transaction ref number: ob[protected]