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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

www.hrtc.gov.in

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Updated: Feb 7, 2025

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Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Bad condition and old hrtc bus fot route hamirpur to chandigrah via galore mehre una

Refund of amount regarding ticket cancellation

Most useful reviews

handicap pass not valid

refund of my ticket

refund of money

expensive food served in dhaba /restaurants

Money Deducted and no confirmation email/notification

Bus not road worthy

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Bus delayed and flight missed

Himachal Road Transport Corporation [HRTC] reviews & complaints page 2

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Address: Rishikesh

On Jan 1, 2024 I booked online hrtc bus service number 1209 ticket number [protected] from haridwar to hamirpur by abhibus ticket number-AX[protected] departure time is 2:30pm...but that day due to strike bus had not arrived and even though no notification send before arrival ...kindly refund my money...

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Today my sister have a online ticket of volvo from Dehradun to Dharamshala... Due to issue in bus ( information provided by bus conductor), hrtc has sent ordinary bus inplace of volvo due to which many passengers have suffered... This is unacceptable and very bad move from hrtc.. as we have paid for volvo, hrtc should have arranged volvo only...

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Address: HAMIRPUR HRTC BUS STAND HIMACHAL PRADESH

Website: complaning about Old HRTC Bus

Sir/madam

for many days hamirpur to chandigrah via galore mehre una bus have been running poorly for quite some time now. And old bus condition is getting worse. And bus is very old and many seat are explodes. And many people who suffer from bus face very troubled . And this is matter for shame for you. The lounge route bus is in such a condition.

I am making a request to you that you provide a new bus for this...

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Address: Himachal Pradesh

Website: HRTC

Dear sir/mam I m Suresh Kumar from village taroon dharampur [protected].
I want to complaint about Mandi kotlj bus service they are always staying in dharampur and not completing their route to gorat and all the passengers are suffering badly as the climate is not good.last few days driver and conductor are giving a lot of excuses and not going to gorat. All the passengers including students, senior citizens and ladies are suffering.So...

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Address: PARWANNO

Website: hrtc.com

I booked ticket online from jassure to shimla ISBT on dated 16/11/2023 and my alternate boarding point was chatta . I stood my boarding point with my parents and sister but driver didn't stop the bus . Then i travelled from different buses and reach parwanno bus stand where the same was stand . I complain to the head of the bus stand and he said that you travell through this bus from parwanoo to shimla . So i decided to travell from parwanoo...

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Address: Dharampur - Kanda road

HP roadways driver was doing rash driving and he hit my car deliberately and then started arguing. He was. Drunk as well. There was lot of space to drive bus without hitting my car.

Bus number: HP64 6487...

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Address: Vpo Dadhamb Tehsil shahpur Distt Ka

We request you that bus service should be restarted from dharamshala to chambi. There's no government bus during 1'40-3'30 . There is more than 1 hour of waiting time period. Due to this we face lots of problem So please it's a request to you kindly restarted the bus service. It helps us alot. Kindly please pay attention regarding this issue we had face....

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I booked below bus online on Nov 3rd for my travel on 26th Nov.
Service No : 121, DELHI ISBT KASHMIRI GATE - PALAMPUR : 22:40 HRS
Ticket number - [protected]
On travel day couple of hours before the bus, I got a call informing that particular bus route has been closed now. They were not able to provide any alternative option as well.
I didn't get any message/call regarding the refund and hence need help getting...

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Address: PARWANOO

Bus driver didn't stop bus at my bus boarding point.I travel from different buses and reach PARWANOO bus stand . I take the bus and travel from PARWANOO to shimla ISBT.So refund rest of my money into my account as soon as possible and take strict action on bus driver and conductor....

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Address: Jawali

Dera team as a informa today my online ticket book but unfortunately this bus not work in delhi and delhi customer counter take the outher bus isbt and drop the outside in dhera than take the chandigarh bus servce and drop the main bus stand dhera and afer 30 mint wait in dhera bus stand and new bus jassur.
But my consarn i have already pay my depart point and drop poin than why pay in outher bus service....

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Dear sir,

I was traveling from Delhi to solan. I booked Volvo, ticket number TSBZ83568292, PNR number [protected] and seat number 33. The bus conductor contact number wasn't provided and he did not bother to call me, that the bus is leaving, I reached the station 5 minutes late. On requesting to adjust the ticket in the next hrtc bus, whose departure time was 9:36, I was blatantly refused and asked to buy another ticket,...

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For bus service number 667, Jahu - Chandigarh, morning route at the designated service Stop FRIENDS VAISHNO DHABA, 2H7M+WFW, Chandigarh-Chintapurni-Dharamshala Rd, Alipur, Punjab 140113. Food was just edible. Had parantha as this was the designated service stop for the bus. They serve water as dahi. Also water was not fit for drinking. Service is the worst. They don't take any UPI payments. The front desk worker was rude & misbehaved. Expensive...

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A full AC bus no. HP 73 A 5067 route Shimla to Chamba running with broken window glass on dated 23/10/3023 in night. as u know distt.chamba is a hill area. Almost weather is changed to winters, how passengers will manage in such condition. I am faced this problem second time. Why poor facility always given to chamba root buses...

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As we are committed for our pollution free environment at least in Himachal and new government seems to be serious towards the matter. Meantime I noticed a shocking example of carelessness by the HRTC Hamirpur staff . I was travelling from Hamirpur to Nadaun and on the way bus number HP67 3219 crossed me with a huge smoke cimmeny. It’s exhaust was really looking terrible. I am hereby attaching a video and a picture also . Hopefully HP Government...

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Address: Himachal Pradesh

On Monday (17/10/2023) I was travelling in HRTC route Dhamwadi Palampur, from Gasoure to Targhel.
At Targhel, I was standing before my bus stop was coming.When my stop was coming conductor couldn't whistled, nor driver can stop the bus while seeing me standing and bus was stopped after one km approx when i was shouted.
When I asked to conductor he misbehaved with me.
I feel so unsafe to travel into HRTC.
Please...

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I'm a working woman ...and reaches at 5:40 on lunj bus stand...the bus came from tanda to nagrota surian ...doesn't take its passengers ..because they have issue with the next hrtc bus ...come to this same route ...but because of that ..we suffer daily ...and it's a daily routine of these hrtc buses ..in winters it's scary to reach home at 7:30 ... because the next bus will reach at our hometown at 7:30 ..at take a route via masroor ...please...

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I was waiting for bus hamirpur to Jalandhar 1:00 AM - 2:00 AM . my ssc paper held at Jalandhar . Bus came after 1 hour delay his time . But bus stop the bus driver can't stop . He waved his hand to say no. My paper timing are 7:00 AM . Now no any option to going .
Date - 03/10/2023 ....

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Hi Team,

Bus number HP64 9864 from solan depot with route Shimla to Chowari.

I would like to bring your attention to this route as driver and conductor both dropped the passangers till Nurpur and denied to take passangers to Chowari and saying number of passangers are not much so bus will not go to chowari.

Earlier we can understand the concern of this route to not go to its destination because...

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This is regarding bus number HP 68 6302 as I took a bus from Nurpur to Pathankot as firstly the bus driver and the conductor didn't stopped his bus in main bus stand why it is build when these people are not going to stop there. When we tried to stopped him they didn't stopped but anyhow we managed to stop them we just told ruko but the conductor misunderstood us and pick a fight with us there is a behaviour issue from his side.
br...

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Address: Kangra, Himachal Pradesh

Regarding the bus number HP 68 6302 the conductor as first the bus I took from nurpur to Pathankot
Drivers main role is to stop the bus in main bus stand firstly they didn't stop their bus in bus stand we took a bus from the road and when we tried to stop them conductor raised his voice on us as he misunderstood us he is having behaviour issues. There was a conflict very disappointed then you people are saying swagat h dev bhoomi...

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