Himachal Road Transport Corporation [HRTC] Complaints & Reviews

I booked ticket online from jassure to shimla ISBT on dated 16/11/2023 and my alternate boarding point was chatta . I stood my boarding point with my parents and sister but driver didn't stop the bus . Then i travelled from different buses and reach parwanno bus stand where the same was stand . I complain to the head of the bus stand and he said that you travell through this bus from parwanoo to shimla . So i decided to travell from parwanoo...

HP roadways driver was doing rash driving and he hit my car deliberately and then started arguing. He was. Drunk as well. There was lot of space to drive bus without hitting my car.

Bus number: HP64 6487...

We request you that bus service should be restarted from dharamshala to chambi. There's no government bus during 1'40-3'30 . There is more than 1 hour of waiting time period. Due to this we face lots of problem So please it's a request to you kindly restarted the bus service. It helps us alot. Kindly please pay attention regarding this issue we had face....

I booked below bus online on Nov 3rd for my travel on 26th Nov.
Service No : 121, DELHI ISBT KASHMIRI GATE - PALAMPUR : 22:40 HRS
Ticket number - [protected]
On travel day couple of hours before the bus, I got a call informing that particular bus route has been closed now. They were not able to provide any alternative option as well.
I didn't get any message/call regarding the refund and hence need help getting...

Bus driver didn't stop bus at my bus boarding point.I travel from different buses and reach PARWANOO bus stand . I take the bus and travel from PARWANOO to shimla ISBT.So refund rest of my money into my account as soon as possible and take strict action on bus driver and conductor....

Dera team as a informa today my online ticket book but unfortunately this bus not work in delhi and delhi customer counter take the outher bus isbt and drop the outside in dhera than take the chandigarh bus servce and drop the main bus stand dhera and afer 30 mint wait in dhera bus stand and new bus jassur.
But my consarn i have already pay my depart point and drop poin than why pay in outher bus service....

Dear sir,

I was traveling from Delhi to solan. I booked Volvo, ticket number TSBZ83568292, PNR number [protected] and seat number 33. The bus conductor contact number wasn't provided and he did not bother to call me, that the bus is leaving, I reached the station 5 minutes late. On requesting to adjust the ticket in the next hrtc bus, whose departure time was 9:36, I was blatantly refused and asked to buy another ticket,...

For bus service number 667, Jahu - Chandigarh, morning route at the designated service Stop FRIENDS VAISHNO DHABA, 2H7M+WFW, Chandigarh-Chintapurni-Dharamshala Rd, Alipur, Punjab 140113. Food was just edible. Had parantha as this was the designated service stop for the bus. They serve water as dahi. Also water was not fit for drinking. Service is the worst. They don't take any UPI payments. The front desk worker was rude & misbehaved. Expensive...

A full AC bus no. HP 73 A 5067 route Shimla to Chamba running with broken window glass on dated 23/10/3023 in night. as u know distt.chamba is a hill area. Almost weather is changed to winters, how passengers will manage in such condition. I am faced this problem second time. Why poor facility always given to chamba root buses...

As we are committed for our pollution free environment at least in Himachal and new government seems to be serious towards the matter. Meantime I noticed a shocking example of carelessness by the HRTC Hamirpur staff . I was travelling from Hamirpur to Nadaun and on the way bus number HP67 3219 crossed me with a huge smoke cimmeny. It’s exhaust was really looking terrible. I am hereby attaching a video and a picture also . Hopefully HP Government...

On Monday (17/10/2023) I was travelling in HRTC route Dhamwadi Palampur, from Gasoure to Targhel.
At Targhel, I was standing before my bus stop was coming.When my stop was coming conductor couldn't whistled, nor driver can stop the bus while seeing me standing and bus was stopped after one km approx when i was shouted.
When I asked to conductor he misbehaved with me.
I feel so unsafe to travel into HRTC.
Please...

I'm a working woman ...and reaches at 5:40 on lunj bus stand...the bus came from tanda to nagrota surian ...doesn't take its passengers ..because they have issue with the next hrtc bus ...come to this same route ...but because of that ..we suffer daily ...and it's a daily routine of these hrtc buses ..in winters it's scary to reach home at 7:30 ... because the next bus will reach at our hometown at 7:30 ..at take a route via masroor ...please...

I was waiting for bus hamirpur to Jalandhar 1:00 AM - 2:00 AM . my ssc paper held at Jalandhar . Bus came after 1 hour delay his time . But bus stop the bus driver can't stop . He waved his hand to say no. My paper timing are 7:00 AM . Now no any option to going .
Date - 03/10/2023 ....

Hi Team,

Bus number HP64 9864 from solan depot with route Shimla to Chowari.

I would like to bring your attention to this route as driver and conductor both dropped the passangers till Nurpur and denied to take passangers to Chowari and saying number of passangers are not much so bus will not go to chowari.

Earlier we can understand the concern of this route to not go to its destination because...

This is regarding bus number HP 68 6302 as I took a bus from Nurpur to Pathankot as firstly the bus driver and the conductor didn't stopped his bus in main bus stand why it is build when these people are not going to stop there. When we tried to stopped him they didn't stopped but anyhow we managed to stop them we just told ruko but the conductor misunderstood us and pick a fight with us there is a behaviour issue from his side.
br...

Regarding the bus number HP 68 6302 the conductor as first the bus I took from nurpur to Pathankot
Drivers main role is to stop the bus in main bus stand firstly they didn't stop their bus in bus stand we took a bus from the road and when we tried to stop them conductor raised his voice on us as he misunderstood us he is having behaviour issues. There was a conflict very disappointed then you people are saying swagat h dev bhoomi...

Dear sir
Nowadays buses from kiratpur to bilaspur are plying through fourlane route bus bus fare is taken for old route. From kiratpur to bilaspur distance is approx 30-35 Km bus fare fare taken from me is Rs 135 and bus took only 53 minutes for the journey. For the proof I have attached ticket here. Kindly provide me the justification why bus fare has not been revised while diverting the bus route....

Conductor of hrtc chamba to shimla in morning took my bus fair on rakshabandhan which is free for ladies and behaviour was not good...

I booked a ticket from Mandi to Chandigarh on 27/8/23 and bus got cancelled due to road block in Kullu and bus didn’t come...

I had booked my tickets from Jahu to Delhi in HRTC and then I cancelled it but I haven't received the refund yet.
Passenger Name: AJAY KUMAR
Ticket No: [protected]
Service No: 78 Journey
Date: 12-Aug-2023

This was the message that I received.
Your Ticket No:[protected] has been Cancelled successfully. An amount of Rs.907 is refund initiated today: 12-Aug-23 12:00 AM to the Credit/Debit...