Himachal Road Transport Corporation [HRTC] Complaints & Reviews

I am student in sri sai university palampur. I am travelling in dharamshala to manali service of kullu depot since 4 years. I have many of my friends from pathiar (Nagrota) and from malan (Nagrota) and from paour (Palampur) also. We use to take that bus daily and with us there are many more passengers who use to take that bus daily. Since 4 days bus haven't came and its hard to travel for us. We called r. M. Kullu and he said that the bus is being closed by the transport minister. I want you to help me with the situation and please start the bus, because many passengers facing problem due to the bus. This is the only govt bus service in the morning suitable for all the passenger, who go daily in that bus.

Some of the hrtc buses from chandigarh to shimladon't stop in certain points such as pinjore, kalka and many other. I come from kalka late at night and there's no private buses ay night and only hrtc buses are there and they don't stop. What should we do? And the most important point is that the conductors and the drivers are very rude they think that they are the pm of the country.
Provide this message to all the hrtc buses to stop the buses at every point and take the passengers. Solve it immediately before i go to higher authorities.

My self sahil, on 25 june i took a hrtc bus from una to delhi (Hp 72 a 7115, chadiar to delhi), the conductor gave me seat no-27 and didnt gave me the change (I gave him ₹500). He told me to pay the money on reaching chandigarh and assured me that he will allot me a window seat as bus will get empty on chandigarh sector-17 isbt, but on reaching isbt, he quickley alloted the seats to new passengers without telling me, i asked him to allot me seat but he very rudely refused me, but after sometime as bus continued i see a lady on seat behind driver who was sleeping on the whole 3 seats, was she special or the owner of the bus?... I payed ₹499 and i have to sit conjusted with two other passengers who were fat, after that the driever stopped the bus at green valley punabi dhaba at karnal, they were selling tea for ₹20 😂, the dhaba was non - hygenic, and was overrated.. I am very disappointed by the behavior of conductor + the dhaba at which the bus was stopped at 2:00 am in morning

I am ravi from palampur and yesterday i booked a seat in volvo bus route no 68 from palampur to delhi but in layout 39 seat no show at the last seat at window side and when i travel the conductor of bus tell me that 39 no seat in the middle of last seat and bus is 41 seater and in the layout that shows 39 seater and when i asked conductor what can i do he told me that you should take action against online booking so i have no other choice to what to do and i submitted complaint with proper resolution

The unrespected behavior of bus conducter of bus route andghaat to ghumarwin the didnot stop the bus on bus stop ans when my mother was getting out of it she was slipped because the didnot stop the bus they want passenger to get of without stoping the bus and my mother got injury in her backbone and conducter or driver didnot get out of the bus for helping my mother

Dear sir

I am travelling from reckong peo to shimla from hrtc bus with timings of 7pm from reckong peo.As the bus was coming from kaza so seats was almost occupied. I asked ticket counter guy for 2 tickets to shimla and seats as well. But he refused to give me seats giving the reason that its been occupied. After some time what i see is 4 passenger comes in with someone over phone call n they talk to conductor and driver..after that what made me surprise is dat driver and conductor offering 4 seats to those passengers and asking if they need any tea or something.i was first in the line to get the tickets but i m doing my whole journey while standing on one feet. So i m requesting the authority to kindly check into the matter and if any vip treatment is given to the ordinary passenger like me then kindly provide me the same number so that i can make driver talk to someone and get the seats next time.
Hope you will take suitable action
Date of journey:-18th june 2019
Bus number-HP25A 2294

While traveling from Shimla to Delhi on 14th june 2019, various sort of problem was faced by passengers, firstly the driver was driving rashly before solan and started fighting with the co pessengers, secondly our bus got punctured between kalka and chandigarh and there was no extra Stepney also the driver after the incident was not seen near by and the conductor was not responsing well after we asked him about the alternative, some of the pessenger borded different means to their destination some waited and accomodated to different bus, the thing which is worrying is that how irresponsible the HRTC is that they didnt have an extra Stepney which is a mandatory thing to kept for any vehicle and they dont teach their staf to behave well with the pessengers

I dr.mamta Kalra along with my 3 brothers traveling from chougan to baijnath by bus no. HP 53A 2503. Bus conductor collect 20 rupees extra fair from us. He collect 25 rupees from single person which is extra more 5 rupees per person and conductor cut our ticket from Bir to baijnath which were wrong because we started our journey from chougan.He should collect 20 per head for distance from chougan to baijnath When we ask him about his wrong calculation he getting angry and asked us "do whatever you want to do" is it right behavior??? it was worse experience I ever had with HRTC

This is to complaint about one of your guy who is using [protected] no. on whats app to resolve the problems is not talking properly and he abused me . When i complained at that no. over whats app he didnt take any actions of my complaint and also start using wrong words i have attached a screenshot of his conversation as a proof. Actually i complained on that no about the bus driver not stoping the bus for passengers at a valid bus stop but did not take any action against it.

Here i submit all the details, regarding my failure booking, but amount has been deducted from account:
Amount: 2233.00, booking is from Shimla to delhi, bus timing is 19:25 pm, i have booked 5 seat, seat no: 10, 11, 12, 13, 14. after few hour i have got a msg of booking failure, bt amount is deduct from my account and i m not receiving yet.
order Id is:
OB[protected].

I was traveling from Mandi to shimla on 17 june 2019 in HRTC at 9:30 am .The conductor took the money from me and told me that he does not having the change . And when i ask for the balance, he started shouting on me and start. Saying that he returned the money already . His intention was totally wrong and dont want to return my money . After the support of people travelling in the bus he started to justify himself . Please take the proper action against this case.I'm the voice of those people who did not complaint yet.
BUS :-HP37D1870.

The driving was the worst. He broke at least 3 km of traffic jam while the people stuck abused. When a person told him to slow down he misbehaved and abused him and threatened to beat him. Refused to drive once someone called solan to complain. Tyre got flat and the driver and conductor were no where to be found. No Stephanie. When asked what to do started shouting. People trust these people to take them home safe as himachal needs experienced driver not like these people. They were arrogant and abusive. This was the last time I travel in hrtc bus and also discourage people to travel with them. Even haryana roadways are better then this driver.
HP 63 9866. Friday 14 June. Bus time 5:15pm.
If hrtc cares about there service they should take serious action. Its about the customers safety which was not at all kept in consideration.

Dear Sir

09 Jun 2019 ko mall bheja tha

FIND THA ATTACHMENT

Mera name Anuj Arora Hai Mai Ghaziabad Mai Rhta Hu

Maine fish aquarium Ke Shop Hai

Sir Maine kashmiri gate bus Stand Say Ek Bus Wale Ko Ek Aquarium Jiska Siza Mai Apko Attachment Mai Bhej Rha hu
Bus Wale Ko Maine Aquarium Or 300 Fish Live Jinda Dee Bola aap Ise Chandigarh 43 Number Bus Stand Pr Chord Dena
Aquarium or Fish Maine Apne Samne Rakhwaya Or Fish or Aquarium Bilkul Shi Tha

Bus Wale Nai 1000 Rupes Liye Tha Kasmiri gate Say Chandigarh 43 Stand Mall Phuchana K liye
Or Bol Rha Tha mall shi jaiga apka

Chandigarh 43 Bus Stand Per Jab Aquarium Utara Gaya to Aquarium Thuta Hua Tha or Sari Fish Mari Hui Thi
Mera 8000 Rupes Ka Nuksaan Ho Gya Or Bus Wala Bol Rha Tha Mujhe Kuch Nhi Pta Please aap Log
Itna Galat karte Ho Logo k sath Mere 8000 Ka Nuksaan Hua Hai Meri 20 Din Ki Kmai Hai y

bus wala bol rha Hai Jao Jisse Complaint karni hai Kro Sir Aap Log In jaise Logo Ko Shi Kro
Mera 8000 ka Nuksaan Hua Hai Bus Wale Sai Mujhe 8000 Dilwao Please

Mai Sari Detail Likh Rha hu
Sari Photo bheji hai apko
y nuksaan bus wale nai kiya hai
please check

Bus ka number :- HP 37 9524
BUS WALE KA NUMBER [protected]
MERA NUMBER [protected]

I'm traveling from Awahdevi to Anu, Hamirpur in bus no.HP 28A 1740 Sarkaghat Ludhiana.l gave 500rs. to conductor for 1 and half tickets n conductor use rough language, said to go down from bus.I'm with family, He insulted me for change money, when Had only 500 rs.So please entitle it seriously.l am visually impaired fellow.HTC bus depot sakaghat.Mandi.

I was travelling from delhi to palampur in ac volvo bus. But the ac was not working properly. Also driver has confirmed us that the bus will stop for only 20 mins for breakfast. But after doing the breakfast, passengers were on time but the driver started investigating his bus and the driver is also driving very slo. The time to reach palampur is 7:30pm but he dropped us at 8:30pm.

On june 1, 2019 around 8:00 pm, i was going to chandigarh from shimla.in isbt shimla the bus whose route was rohroo to delhi came. I asked conductor about the ticket to chandigarh but eventually he said no.. No people of chandigarh... Only delhi. I was like wtf... How the hell people of chandigarh are supposed to reach there i[censored] won't let them in... I tried to call the customer care but they never responded. The bus number is hp10a 9553. Do something about it... I had to go in other bus but why we cannot go to chandigarh.

Respected sir,

1. I mr ranjeet singh resident of vill - khera kawal, po - churdh, teh - sunder nagar, dist - mandi, hp-175018 and serving in defence.

2. I want to bring to your kind notice that hrtc bus services being provided between jammu to mandi route are very poor. Yes, ofcourse behavior of bus staff is too good. But the services are too poor. There is no volvo bus between the route even buses being sent on route are of poor quality.

3.in view of the above, i request you to arrange a volvo buses between the said route. So that passenger will find comfortable during journey and also send a good quality buses on long route.

4. A fruitful action on the subject will be highly appreciated.

Thanking you,

Yours faithfully,

Sd/xxxxx
Ranjeet singh

We are living in chailly, summerhill shimla and right now at 08:10 pm we are going ti igmc shimla for donating blood to a critical patient. A hrtc bus on the route of old bus stand to dharkufar is coming from dharkufar to old bus stand. We gave stopage indicator to bus driver but he did not stop the bus even the whole seats of bus was empty. Now if some miss happen will occure then who will be the responsible for that? Kindly teach the manners to hrtc driver and take a strict action against driver and conductor of the routing bus. Thank u

Yesterday my wife take the bus around 5.00 pm from gurgaon. It was hrtc bus. Generally we take the bus of haryana roadways. Driver was very rude behavior and he is thinking he is a nawab. Anyways bus started on time. But they stop the bus at every stop even at delhi they reach at around 9.00 pm (From gurgaon to delhi they take 4 hours) the person was not thinking that his duty is to drive the bus at home on exactly time. Today around 7.30 am i got a call from my wife. I feel they reach home. I was shocked they was at una. She said driver was going into picnic and stoping the bus at every time. It was a really disgraceful experience from hrtc. I request you people take the action now otherwise i will spread this in social media. I am a influencer and i have a guts to do this. This is not first time it's happening.

Bus no - 2846
Seat no - 1, 2, 3, 4
The ac of the bus was not working in the entire hour ey and a traveller suffered from high blood pressure and headache due to that. All the traveller were suffocated and were ask g the driver to do something. On which he opened a slight roof of the bus and said i can't open more because the bus would get dirty. All the traveller paid extra money 965 only for ac and we suffocated so much.
Please make sure this doesnt happen and pay us the amount back if possible.
Megha jain