Himachal Road Transport Corporation [HRTC] Complaints & Reviews

I've forget my wallet in bus. And i m not able to contact to any of the customer care even not able to track the location of the bus, i only have the bus ticket but there is no information about the bus on it nor the internet is helping much and all the numbers i've dialed did not exist for e. G [protected], [protected] and more of them
If you can help then plz let me know because i've very important documents in my wallet
My...

Hello sir /mam,

I m leaving from mclodganj to delhi.
Bus no. Is - 5745
Bus is volvo ac
15/oct/2018
And bus leaving timing is 7:00 pm from mclodganj and 8:00 pm from dharamshala

Sir/mam i m sorryy to say that the behaviour of bus driver and conductor is very bad. Firstly they don't allow us to sit inside bus on the pretext that we allow only before 10 mins inspite of knowing that...

Dear sir,
I want to say that i booked a ticket of hrtc bus online for 13oct 2018 from isbt kashmiri gate to awah devi of
7:00pm iam charged rs. 587from my sbi account, after that on13 oct 2018 i cancelling my ticket at the time of cancelling web site shows me that they will refund me 587 rs then i canceled my ticket it show 587 rs refunded but i dont get money back. Please help me.
I booked seat no. 07
My ticket...

My mother was travelling from delhi to chandigarh in your volvo bus number hp-63a-5233 last night[protected] when at around 12:30am the bus driver stopped the bus in the middle of nowhere and told the passengers that a bus has beoken down somewhere behind. They left the passengers alone and without air conditioning for 2.5 hours. More to their woes, there were mosquitoes all around the place.
It is requested for you to take strict...

Respected sir,

This is sarika i want to file a complaint regarding bus route of jyuri - palampur via chandigarh. I am travelling on this route regularly from parwanoo to chandigarh after my evening duty 2-8 pm. Today we reached chd around 9.45 to 10pm i have request to bus driver for drop me to near lightpoint of my home on main road due to night but he misbehave me, even conductor have also requested to driver but he shouted...

Hi team,

Hoping some action will be taken care over this complaint.
Bus route : berry - delhi
Date : 7th oct 2018
Bus running too late for the scheduled time and driver knowing this still spends lots of time at each stopage eg. Chandigarh, jhanjhri etc. Also, on asking him that bus is late he speaks trash.
Its 4:10am on next morning but bus is still at jhanjhri and delhi is another 150 km far....

महोदय,
कल यानि 05/10/2018 को मैं शाम को शिमला-चम्यावल बस में, जो कि पुराने बस्टैण्ड से 6:15pm पर चलती है, में घर आया।
मैंने चम्यावल बस का टिकट (ग्रीन कार्ड के साथ) माँगा, मशीन में 79रु...

Respected sir/madam
I am traveling in hrtc hamirpur from hamirpur to jhareri. Ticket is showing total distance 16 km, according to this total bus fair is 27.3 (Aa per new rates) and after lady's discount it becomes 20rupees only. But conductor asked me to give 23 rupees. I gave him 30 he asked me for 3 rs change. I gave him 3 rs and he returned my 10 rs. After aone time he again came to me and asking me for 3 rs again. I told i have...

I used to catch local bus from himachal pradesh gramin bank's head office at jail road mandi. There comes a bus no. Hp 654754 whose driver never stops bus in front of said bank.
It usually goes in between 6.05 to 6.15 pm daily towards talyar and rivalsar.
Is there any official order to not to pick a passenger at that point or the driver is doing this willfully.
Please resolve my complaint and take proper action against...

Hrtc should mainten there buses especially old delux buses. If you are using old buses then either provide full facility or stop running old buses. We customers do not pay such huge fares for leaking buses or malfunctioning ac or seats or windows. Please provide proper facilities to customers as we depend on you and if you are using old buses then lower their fares and keep proper maintenance....

This is to bring to your notice that i had booked an online ticket from chamba to delhi for 23rd september 2018 but due to bad weather conditions the journey was cancelled by himachal road transport corporation.
The department refunded the ticket amount to those passengers who had purchased the tickets from the counter but no refund was given to the passengers who had booked tickets online. So kindly refund the amount at the earliest.br...

Respected sir
My name is rajiv. My ticket no is 036939, dated:24/09/18 time: 5; 34. I was traveling from una to bharwain with the green card but he charged me wrong. I want to register a complaint against hrtc bus driver, conductor & a person who was seated with them. They were tried to harass me, insulting, threatening and tried to salp me.
[protected] : [protected] :[protected] i made call on these numbers but due to mobile battery...

I am travelling today i.e. 21.09.18 on SHIMLA Chamba him mani bus via ticket no [protected], I have a important meeting tomorrow morning wanted to sleep but the bus conductor is refusing to switch off the LED head lamps above my seat and is saying these light will stay on till morning we will not switch off, this is the type of service HRTC is giving to it’s pessengers.
Total disgusting. 😡😱...

Sir,

Hope you are fine, on 17/09/2018 on the 9.00 A.M bus no. HP 73 0671 from bharmour to Chamba the bus arrived half hour late and to compensate that the bus driver drove the vehicle too fast and carelessly till Chamba. I am localite of Chamba and no one drives that fast specially not that daily route bus. . No concern of safety for the passenger.Sir, bus driver stopped bus the main road in Mehla & and go to the bath and...

Sir,

Hope you are fine, on 17/09/2018 on the 9.00 a. M bus no. Hp 73 0671 from bharmour to chamba the bus arrived half hour late and to compensate that the bus driver drove the vehicle too fast and carelessly till chamba. I am localite of chamba and no one drives that fast specially not that daily route bus.. No concern of safety for the passenger. Sir, in 1.30 pm bus driver stopped bus the main road mehla & and go to the...

Sir,
Regret to inform that despite having vacated seat in haridwar route bus, i have not been allowed to board in bus for roorkee since 10 pm (16.09.2018) to 12.15 am (17.09.2018)
Five buses have gone no one has favoured in this regard, even your time officer chandigarh.
Please make some direction in this regard.

Thanks & regards

Jha. C
[protected]...

A hrtc bus that comes from chitkul to chandigarh reach parwanoo at 7:30am and tha bus driver don't srop bus at bus stand... Even there is lot of space in bus but they do t stop... The buses are provided for the public but hrtc driver dont stop bus at parwanoo bus stand please take an action bus shoud be stop at every bus stop by which public can reach at job easily thnku...

I had booked an online bus travel journey ticket from new delhi to chadiar. My ticket number is [protected], service number is 585. When the bus reached jaisinghpur at 4:30 am (On 10th september, 2018), the bus conductor informed me that bus will not go to chadiar and early morning i had to get done at jaisinghpur. Without any other mode of local travel, i had to book a cab. This is unacceptable. I would request for taking action against...

Today i travelled from manali to chd in hrtc volvo which starts at 9:00 am from manali. While travelling from volvos in dharamshala we are given service like water bottle vomit bags already kept one per seat. But in hrtc volvos from manali they don't provide water even on asking for it. Moreover today a child vomited in bus and still conductor gave newspaper and stuff but not vomit bag it was only given when all the passengers asked that...

I booked my bus ticket on 14/8/18 at 12:15 pm from dharamshala to chandigarh which was departing at 9:00 pm with ticket no:. [protected]
And seat no. Was 25. I cancelled it on the same day at around 4:00 pm. And it has been a month almost but i haven't received the refund yet. So i want you to look into this matter as i am not able to get in contact with you by calling to the
Helpline no. Please look into this as soon as...