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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Feb 7, 2025
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Bad 😕 It seems that Himachal Road Transport Corporation [HRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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A
ambika jain
from Mumbai, Maharashtra
Dec 6, 2011
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abt conductor

Address: Hamirpur, Himachal Pradesh

i was traveling from D.A.V. Bharoli to the post office of nadaun in bus no. HP 55 7535.... n i was charged rs. 2.... n we were 3 frnz .. so total charges were 6 ... but the conductor took rs 10.. n the balance was not returned .. when i asked that conductor .. that why had u not returned our money .. then he started misbehaving.. so plz i request u .. to take strict actions against that conductor ... ... these kind of conductors should not...
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tangorian007
from Mohali, Punjab
Oct 25, 2011
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Overcharging of the bus fare

Address: Himachal Pradesh

Complainant is working in baddi and is frequently travelling between baddi and chandigarh on weekends. On the morning of 25 october 2011 i was travelling between baddi and chandigarh via HRTC bus no. HP-12C -8807. ticket number 00036403.the ticket was made between khera to chandigarh as i was travelling from baddi. the total cost of fare between baddi and chandigarh is Rs 40/- and the ticket was made of the amount Rs 49/-. As i was letting...
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sandeep_thakur
from Karnal, Haryana
Oct 15, 2011
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Complaint Against HRTC Staff who travel in AC Volvo buses without Ticket

Address: Solan, Himachal Pradesh

i am daily passenger of HRTC Nalagarh Division. i am traveling daily from nalagath to chandigarh in Valvo AC ( Route Nalagarh to Shimla via chandigarh Departure time is 7 AM ) The HRTC Staff member is also up down daily in Volvo AC bus without Ticket their name is Laxman das Manohar singh Shadi lal and Garib das
Although in Ac buses HRTC Staff ticket is compulsory but they people never take ticket.

This bus is always...
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shivu089
Oct 12, 2011
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refund of money

Address: Mandi, Himachal Pradesh

dear sir,
i want to say that i booked a ticket of hrtc bus online for 5 oct 2011 from shimla to joginder nagar of
9:00pm iam charged rs. 231 from my pnb bank debit card, after that on 4 oct 2011 i cancelling my ticket at the time of cancelling web site shows me that they will refund me 169 rs then i canceled my ticket it show 169 rs refunded but i dont get money back. Please help me.
I booked seat no....
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K
kapoor.manoj
from Chandigarh, Chandigarh
Aug 16, 2011
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Against HRTC Corruption

Address: Kangra, Himachal Pradesh

Hi Sir/Mam,

My name is manoj kapoor. I am very disappointed with HRTC administration system. There are no rules for bus drivers where they will stop the bus for breakfast lunch or dinner. They stop bus by their own heart. They never ask the passengers where to stop or not. They eat in the separate rooms of the DHABA's. Why they never eat with passengers bcoz they have aggrement with the dhaba owners. We will stop the bus...
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Savita Verma
from Shimla, Himachal Pradesh
Jun 28, 2011
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driver & conductor misbehaviour

Address: Shimla, Himachal Pradesh

To
The RM
HRTC Shimla

Respected Sir

I would like to draw your kind attention to the misbehaviour done by conductor & driver both.The bus no. is HP-63-3273.The route is from Malyana to Bus stand Shimla & timing from Malyana is around 9:00 am.

Conductor does'nt behave well with the passangers & sometime he also does'nt give tickets to passangers...
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A
anirudh kaushal
from Mumbai, Maharashtra
Jun 26, 2011
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negligent and careless behaviour of HRTC staff a

Address: Una, Himachal Pradesh

ON 24th june 2011 , I [ ANIRUDH KAUSHAL] was travelling from chandigarh to una. I reached bus stand [isbt] sec-43 at about 2:45 pm. A bus from pathankot depot [hrtc] was standing over there. The seats were being booked. I also bought one ticket and enquired about the time of departure of bus and at that time the booking clerk rudely refused to disclose the time of departure. and the bus ultimately started at 3:50 pm . the passengers were...
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rachita
from Mumbai, Maharashtra
Jun 17, 2011
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Shortage of local bus from kalka to parwanoo sec 6 in the morning

Address: Himachal Pradesh

respected sir,
There is no proper facility of government local bus from kalka to parwanoo sec 6.
all the employees have to face big problem in kalka. there are 3 local buses but only one is available.. all the three buses have same time i.e. 08:25 & there is no bus facility after that.. pls take the matter seriously and take some action as early as u can....
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vijay parkash garg
from New Delhi, Delhi
May 30, 2011
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irregularity of bus route

Address: Kerala

Bus route Kangra Rohru timing 4.30 is not running properly and not punctual wef. this month May16 & May30, 2011 route missing. Please regularize it other wise cencell the route. A local bus should be run from Jawalamukhi to Hamirpur that should be reach Hamirpur by 6.00 AM....
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Akshay Singh Kanwar
from New Delhi, Delhi
May 13, 2011
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HARRASMENT & FINANCIAL LOSS

Address: Solan, Himachal Pradesh

Sir

SUB : HARRASMENT DUE TO HRTC NON PROFFESIONAL FUNCTIONING

I would like to bring in your notice about the shocking treatment and harassment meted to me on the intervening night of 11th & 12th May 2011 due to non professional and unorganized services of HRTC.

I booked online ticket no.[protected] with details

Journey Date: 11/05/2011
Dep. Time: 11: 00 PM
Boarding...
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siddharth kumar
from Mannarakkat, Kerala
Nov 2, 2010
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Not Playing the Buses in time

Address: Shimla, Himachal Pradesh

Sir,
I am lady Govt. Servant and I am posted far away from the main city of Shimla. I have to daily take the 6.05 am bus for ISBT, Shimla so that I can catch the connecting bus to my destination beyond Dhami. But it is regular that the drivers and the Adda Incharge at New Shimla have been requested to ply the bus in time, but almost all days the bus drivers starts the bus at 6.15 am which reaches ISBT quite late, and the daily Baijnath...
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nitya89nitu
from Chandigarh, Chandigarh
Oct 20, 2010
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misbehaviour done by conductor

Address: Hamirpur, Himachal Pradesh

respected ones,
I am nitika from una want to complaint against MISBEHAVIOUR of a HRTC BUS conductor. I am complaining on my mom's behalf.Today a HRTC conductor, dutied in a bus which is routed from AMRITSAR TO HAMIRPUR (depot HAMIRPUR) timed at approximately (3:45 - 4:00am) and bus no. {HP-67 1607}, misbehaved with my mom unnecessarily at JALANDHAR bus stand at around 5:30am. He didn't allow my mom to enter into that bus...
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M
mamtaZ
from Kulu, Himachal Pradesh
Sep 7, 2010
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misled by hrtc

Address: Himachal Pradesh

sir,
Iam a married woman and a govt employee. On 05 Sept 2010 i was travelling from jammu to mandi by bus.I completed my journey by J & K state transport bus from jammu to pathankot. I reached pathankot bypass at aprrox 0530pm.I saw a HRTC bus with a board written as Chamba to mandi. I immediately boarded the bus.The bus conductor came to me after 20 min and told me that the bus is going till baijnath. I asked him that the board...
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negids11
from New Delhi, Delhi
Jul 7, 2010
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non-issue of duplicate tickets

Address: Kangra, Himachal Pradesh

I have purchased hrtc ticket from dharamshala to chandigarh on 05 Jul 2010 but unfortunately it was lost by me. When i went to isbt dharamshala and request them to issue them to issue duplicate ticket they refused and compelled me to purchase another ticket. I told them that seat no 30 was allotted to me. Despite repeated requests and reminders i purchased another ticket. After returning from the journey i found my post ticket. Is there any...
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A
Anjali123
from Mumbai, Maharashtra
May 24, 2010
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Complaint against conductor

Address: Una, Himachal Pradesh

Hello
My name is Anjali Shama
Tomorrow i was traveling in (H.P. 72 0767) from Chamunda to Haridwar.Firstly conductor ne stop pe bus nahi roki .Jab Mushkil se rukwai then he started misbehaving with me. i was traveling alone and it was around 4:30 p.m. I have to go chandigarh.jab maine usse chd ki ticket mangi to usune kaha k seats nahi he although wahan 12 sears khali thi.maine kaha k seats khali to he then he start saying...
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Ravinder Kumar Puri
from Nagar, Himachal Pradesh
Feb 15, 2010
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non-updating of Bus Route Time Table at Bus Stand Nadaun for more than 10 years

Inspite of Repeated requests made to Regional Manager & Divisional Manager HRTC Hamirpur for updating of Time Table of Bus Routes Displayed at the Bus Stand NADAUN (Hamirpur Distt., which has not been updated since over 10 years.Still the said officials have not got repainted the said time table .RM,HRTC has now demanded a copy of time table from Secretary Regional Transport Authority vide has letter 7586 dated 27.01.2010. Itis matter...
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Sanjay Gandhi
from Kulu, Himachal Pradesh
Dec 27, 2009
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Unfair trade & practice.

I feel very shame to say about our transport buses and system since I belong to this state but everything should have some limit. Iam an advocate and on 21 of December, I boarded in Shimla-Manali, a semi deluxe bus at Shimla (New Tutu)). The conductor charged 140 rupees from me up to Mandi. The condition of the said bus was bad to worst. None of the window of the bus could be open and some of the windows were not having glasses but tin sheets...
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surinder1967
from Delhi, Delhi
Dec 23, 2009
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REGARDING BOOKING

RESPECTED SIR,
I WOULD LIKE TO BRING IN YOU KIND NOTICE THAT I AM SERVING IN POLICE DEPARTMENT AND LAW BINDING PERSON.WHEN WE HAVE TO TRAVEL IN HRTC BUS FROM ONE STATION TO ANOTHER THEN THERE IS NO PROVISION OF BOOKING IN YOUR SOFTWARE PROVIDED BY YOUR DEPARTMENT EXISTING ON YOUR HRTC BOOKING COUNTERS COMPUTERS
MAXIMUM TIME WHEN WE REQUEST TO BOOKING CLERK TO BOOK THE SEAT...
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jitender kumar
from Chandigarh, Chandigarh
Nov 19, 2009
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no bus service from paonta sahib to chandigarh at 4:00am

dear sir,
i m a student and doing study in chandigarh. There is no bus service directly from paonta sahib to chandigarh at 4:00 am. Sometimes i m face several problems to reach our colleage in time,so attention my complaint & get start a bus service from paonta sahib to chd. at 4:00 am....
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SUMEET SHARMA
from New Delhi, Delhi
Nov 15, 2009
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Complaint against delhi - baijnath

Respected sir,

My mother was traveling on 2nd november in your delhi to baijnath bus (Night bus). She took her ticket from chandigarh as she was not able to took from delhi because of her delay and she caught the same bus from chandigarh. On that same bus she lost her bag and when she tried to stop the bus on that moment the conductor of that bus mr subash didn't took that matter so serious and both the conductor and bus...
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