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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Aug 23, 2024
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 6

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K
Khadu09
from Shimla, Himachal Pradesh
Mar 18, 2023
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Conductor misbehave and abuse

Address:Vilkage khari post office tharola

Im for village khari post office tharola tehsil kotlhai .i want to say that today the bus conductor abused me and misbehave with me so kindely take some action....
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Tenzin kyinzom
Mar 15, 2023
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Ticket booked and amount deducted but status failed

I have booked a ticket online from Dharamshala from Dehradun on 12.03.2023 to journey date 15.03.2023 abf amount paid via upi id[protected] but the ticket was not sent on phone or email so when I checked for ticket status it was failed but my money for the booking is paid. So I need my refund asap....
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Ritwik Duggal
Mar 12, 2023
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The buses counter

I was traveling Manali to Mandi to trying to reach my destination at Dharamshala, upon asking the counter at around 5:30pm on March 11, 2023. I asked the counter for buses, the employee on the counter refused to guide me by saying he had no idea, at 6pm I saw a Volvo headed to Dharamshala, I went to the counter and asked to get a booking, as directed by the Volvo's conductor, the counter not only refused to give a booking, but also told me...
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VivekHeer1012
from palampur, Himachal Pradesh
Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount regarding ticket cancellation

I have cancelled two tickets from Delhi to Palampur on 1st February 2023 and still didn't got the refund. I have attached the cancellation acknowledgement.

** CANCELLED TICKET ACKNOWLEDGEMENT **

HIMACHAL ROAD TRANSPORT CORPORATION
HRTC Head Office, Shimla - 3, Himachal Pradesh, India.
Telephone No. :[protected], 2656326 or 2806587
HRTC HELPLINE No. : [protected]
Homepage : http://www.hrtchp.combr...
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C
Chandle
from Solan, Himachal Pradesh
Feb 28, 2023
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Regarding denying to exchange the split note of 100 to passenger

Address:Shimla

I have been travelling to Baddi in a HRTC transportation from Chandigarh to Nalagarh via siswan. Bus no. HP 12N 6944.
On giving my bus fare, conductor gave me balance in form of split note of 100 and when I asked him to exchange the note he said I don't have other notes to exchange with despite of the fact he is having so many notes in his hands visible to me.
It's my right to have an exchanged note when available to conductor...
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Heena kuthiala
Feb 28, 2023
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Regarding bad attitude of conductor and cheating in bus fair

I am regularly traveling in hrtc bus from new Shimla sector 2 to lift shimla as I reside in new Shimla and i work in a shop at lower bazar . I have a complaint to raise against a conductor in hrtc bus no.HP636751, he regularly refusing to give my balance and if someone try to talk he ignores and get to the other side of the bus so that someone can't talk about the balance .I am facing this issue from quite a long time so today I am raising...
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Dear Sir/Madam
I had taken ticket from baddi to una on 26/02/2023. The bus conductor gave me a ticket of ₹ 119 after deducting it, so I gave him ₹ 500.At that time the bus conductor did not refund my remaining money to me and did not write anywhere on the ticket.The conductor of the bus changed after coming to Nalagarh.But I did not have any information about this that the conductor of the bus would change after coming to Nalagarh.A...
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Praveen8614
from Shimla, Himachal Pradesh
Feb 24, 2023
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I booked ticket online amount debited but seat not booked

Dear HRTC Team

I have booked ticked from delhi to hamirpur on 23rd feb but amount debited from my account but seat status got failed i called your team they told me book again as previous amount will be refunded to your account. I again booked same seat 17 again paid the the amount and booked the seat.
Kindly refund my previous amount order id OB[protected]...
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Address:Delhi

Myself Sunil Kumar took HRCTC Volvo bus
From Delhi to Zirakpur Punjab ( Bus No. HP63C 1924) dated 24/02/2022 in morning at about 10:00 AM, I don't know the Driver's name. But his behavior was very bad. He commented bad remarks on me whole the journey. Please give training to your staff, how to deal with passengers. People's like this driver malign the image of state and country. I strongly complaining about him. Please take necessary...
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I
Inside Ice
Feb 21, 2023
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Conductor refused to drop me at my station

Address:Una

Dear hrtc team
As i was trevelling in bus of chamba depot. Travelling from baddi to basal, basal is 10 km far from una and conductor refused to drop me at my station at basal. Bus no. Hp 73 A 5208
Travelling from baddi on dated 21.02.2023.
Bus stopped 10 stations from nalagarah to bharatgarh.
Just write my complaint as there is no station ahead from una to pathankot.
I have filed a complaint on una bus stand.br...
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A
AjmerSingh
from Delhi, Delhi
Feb 19, 2023
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Route change during the trip

The bus(HP 68 4069) from Dharamshala to Delhi.
The bus didn't dropped the passengers on the right bus stop ie. Karnal bypass, Delhi bus told the passengers to deboard below Mukarba Chowk flyover. Even though the bus passed from Karnal bypass .They didn't go on the assigned route. The driver and conductor told the passengers that they only know the route at which they dropped the passengers. There were 6 passengers who deboarded the...
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H
HRTC
Feb 19, 2023
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Not provide volvo facilities in volvo bus

InWe travel in 5208 hrtc volvo route is chandigarh nalagarh badii chamba today date 19/02/2023 but yours bus conductor and driver can not provide any AC service so suffocation in bus but they ignore all things and isten only songs and drive bus no care about pasangers in bus very bad experience...
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I
Ishu thakur306
from Mandi, Himachal Pradesh
Feb 18, 2023
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Do not Corporate Mandi unit

Address:Mandi busstand

Today we need a bus from mandi to drang in urgent bases because in night time only long rout buses will come .we are 46 people in mandi busstand for waiting the bus but only long route buese come and they have not space for 46 peoples so then we decide to hier a bus from mandi to drang and go to adda inchage to provide a bus we all ready to pay 2x price of ticket bus the staff of busstand do not listen us and missbhave with us and at the...
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V
Vjamwal321
Feb 17, 2023
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Complaint About Not stopping the Bus at stoppage.

Address:Incident happened at Kashmere Gate Date 16 Feb 2023 at approx time 08 :40 pm

Hi, My name is vishal and i book a online e ticket on date 16 Feb 2023 from Delhi ISBT to Galore. The bus route is from Gurgaon to Hamirpur and Timing from Kashmere gate of the bus is 20: 29.The driver did not stop bus at stoppage of main gate Kashmere Gate.where all the buses are stopping and get in the passengers. I gave hand to Driver. Driver seen me and make eye contact with me but he suddenly accelerate the bus and ran away without stopping...
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N
Neeju745
Feb 16, 2023
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Regarding bookings

I have bookings in Shimla - Chamba on 16-02-23 service number 209 I booked my ticket online on 11-02-23 seats number 15.16 but on boarding day they give my seats to another person now I have pay for my seats. That's most irresponsible behaviour from himachal pradesh government...
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I am passenger { Passenger Name: UMANG DEEP Ticket No: [protected] Service No: 84 Journey Date: 10-Feb-2023 20:15 hrs(24 hours time format) Seat Numbers: 7 Amount: 1426 Transaction Status at HRTC: CONFIRMED } of HP Volvo him settu bus from delhi isbt to chamba. I have booked ticket to pathankot bus stand because of delay in departure from delhi hrtc HP Volvo him settu bus was late 2 hrs, so drop me in chakki bank instead of pathankot...
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C
Chirag Guleria
Feb 10, 2023
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Misbehave with My brother by conducter onboarding Volvo bus

Address:Sarkaghat district Mandi Himachal Pradesh 175049

1. I will put up same case to police as FIR with your response

2. My brother was traveling from sarkaghat to Delhi by Volvo bus on 10 feb2023 timing 1850 hrs.

3 Conducter asked for ticket . He showed him online ticket then he rejected this ticket. And asked for offline tickets. My brother was searching for it.

4. Conducter pushed him enroute and and told him to get out from bus in jungle areabr...
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S
Sagar Naresh
Feb 8, 2023
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Complaint of buses timing in malyana to dhalli

Address:malyana

6:30 bus of malyana to dhalli are not arrival proper time or they are going malyana before time...
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L
Lieza
Feb 4, 2023
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Regarding bus service

There is no bus service on sanjauli to dhalli route after 4 PM . People use to walk or to wait for an hour for bus whereas on opposite route 3 to 4 buses are available on same timing. Please have an eye on it public is suffering due to this ....
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A
ajthakur
Jan 29, 2023
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Ordinary bus instead of himdhara ac bus

Hrtc rout chandigarh to chamba they show himdhara ac bus in online booking portal but in real its ordinary bus and they also charge ac bus fare . please do something .it happens from last 2 years ....
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