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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Apr 11, 2026
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 8

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A
Ananya Nagpal
Jan 15, 2023
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They are not refunding money which was debited one month ago . Very bad behaviour and they are the worst service provider. Disgusting service not picking up the call
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    H
    Harvi sharma
    Jan 12, 2023
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    Address: Vill barsal Post office barsal teshil naduan distt hamirpur

    I am Ankita my purse was lost in shimla pragpue route please find him and call me on [protected] aadhar card atm etc in it
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      M
      Mech33
      Jan 12, 2023
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      Address: Hrtc chamba depot

      Dear sir,
      I would like to register my complaint of hrtc chamba depot bus conductor bus no. HP 73 3402 complaint regarding bossy and arrogant behaviour. Incident happen on 12/01/2023. At 10pm on una bus stand . My wife has seat on bus but conductor is not agreed to adjust my luggage in bus . Even request him that it's a night time and ladies passanger with me he is not agreed and get off my wife out from bus . And show a bossy behaviour. Please resolve my issue because these people's are working for public and they are not actually help them . Even after request instead of helping he show bossy behaviour. Me and my wife hurt with such kind of behaviour and we reach our home at 3:00 am on night . Please do need full action against this incident.
      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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        8
        8447805729
        Jan 11, 2023
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        Address: Jahu

        Route : Kasmiri gate to jahu

        On HRTC portal fare charges from Delhi to jahu showing 856 Rupees.But after payment it deducted 990 rupees.
        So i want to ask why wrong information shared HRTC on online portal.
        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
        Attachment below
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          P
          Parikshit guleria
          Jan 6, 2023
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          Address: Jawala ji

          There is booking of my sister of jawala ji to isbt kashmiri gate and bus driver and coundutir do not take bus inside the bus stand for boarding of my sister.they have to stand oustside of the bus stand ..bus timing is 8.00 pm
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            A
            Ashwani kumar s
            from Jammu, Jammu and Kashmir
            Jan 4, 2023
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            Address: Army camp jammu

            Respected Sir/Maam,
            dinak 2Jan2022 ko Digiyana near jammu bus stop par jammu Rampur HRTC bus jiska jaamu se time 1540 hrs tha, nhi roki.humne hamirpur tak travel karna tha aur humare paas luggage bhi bahut tha. Me indian army me serve karta hu.. Bus ko na roke jane par kafi samsya ka samna karna pad raha hai. Kripaya aap inke khilaf discipline action lein aur hume bhi inform kare..
            Thank you
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              J
              jitenderrehal
              from Mehatpur Basdehra, Himachal Pradesh
              Jan 3, 2023
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              Address: Mehatpur

              HRTC,
              Evening routes,
              Each Driver and conductor following their own routes,
              Cut the tickets but never drop the travelers at destination
              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                V
                Vinayprabhu9090
                from BENGALURU, Karnataka
                Jan 2, 2023
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                We wanted to go Manikaran but bus driver and conductor faked saying bus is going to manikaran and in the middle of travel told bus is not going to manikaran and forced to take ticket for kullu.
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                  A
                  Anoop Kharyal
                  from New Delhi, Delhi
                  Jan 2, 2023
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                  Address: Vill lower badehar po tanoh tehsil bangana distt una

                  Recently date 2, jan 2023 i got to travel from una hp to kalka.Bus was in a pathetic situation.window of the bus got to open again and again experiencing chilling winter.
                  Atleast lock of the window must be properly maintained.
                  We asked the conductor.He didn't give a straight reply rather biting around the bush.
                  Bus timing 7.35 .It came from Haroli destined to go to kalka..
                  Why can't the buses first checked at the workshop and then cleared for the further journey.Seriously very disappointed.
                  Very very very poor service.
                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                    G
                    govindajaiswal999
                    from Lucknow, Uttar Pradesh
                    Dec 29, 2022
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                    मैंने शिमला से कालका के लिए 26/12/2022 की शाम को तकरीबन ६ बजे बस लिया जिसका नंबर HP 63 9882 था और हम पांच दोस्त ट्रवेल कर रहे थे.
                    हमने बस में बैठने से पहले बस कंडक्टर से कन्फर्म किया की सीट अवेलेबल है या नहीं कंडकटर ने बोला सीट अवेलेबल है आप आ जाइये जब मै बस में बैठा तो चार लोगो को सीट दिया और पांचवे को पीछे वाली सीट पर बिठाया जिस पर पांच लो आलरेडी बैठे हुए थे।
                    यह तक मैंने किसी तरह मैनेज कर लिया फिर बाद में पता चला कंडक्टर ने किसी और से पैसे ले के उन्हें भी बैठा दिया और बोले मैनेज करो फिर रस्ते में बस रुकी और हम निचे उतरे फ्रेश होने के लिए जब हम बाद में बस पर आये तो वो वो लोग मुझे बैठने नहीं दिए जब मैंने इसकी कम्प्लेन कंडक्टर से किया तो मुझसे अजीब व्यहार से बात करने लगा बोले की खड़े होना ही पड़ेगा नहीं बोल अपना पैसे ले और यह से निकल और बहुत ही बतमीजी से बात किया मुझे कंडक्टर का व्यहार से बहुत बुरा लगा

                    कृपया आपसे अनुरोध है की आप इस पर उचित कार्यवाही करने की कृपा करे
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                      R
                      Dec 27, 2022
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                      Dear hrtc
                      I wish to say that I have been traveling since from last 6 month on the chandigarh Delhi route. The stoppage of buses for some refreshments at mayur dhaba is not good.they have high cost stuff and without any taste..for example..they are selling tea at 20rs..just h hot water cup..50rs coffee...50rs sweet corn cup of 50gm which is useless..burger 60rs just with one slice of tomato cucumber tikki and one onion and nothing else which also not a fresh one.
                      Parantha at 100rs with achaar..and 250rs for thali.(itne me to 3 time ka khana ho jata h..chaaye le aa beta tu.. one of traveling Amma said that)...so I am complaining because I have seen maximum people specially standing outside the dhaba and discussing about the cost and taste..they are just satisfying there hunger with cup of tea. So I request my favourite hrtc team to do some needful on this.
                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                        9
                        9814167059
                        Dec 23, 2022
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                        Address: Village Gujjarhatti, Tehsil Nalagarh, District Solan Himachal Pradesh

                        1st of all the bus came in Gujjarhatti bus stand and then the driver just didn't let me in even after stopping the bus on bus stand. The timing of bus was 11:30 at Gujjarhatti bus stand and it arrived at 11:42. The route of bus was Bilaspur Baddi via Guwarvin, Nalagarh. Please do resolve this problem because of them people are suffering .
                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                          K
                          Dec 20, 2022
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                          Address: banikhet, bazar

                          2 December shimla isbt to chamba bus 4:30am
                          i have lost my bag from bus dikiii
                          Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                            A
                            Abhinay009
                            from Jogindernagar, Himachal Pradesh
                            Dec 18, 2022
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                            Today morning i was going to mandi to give test i took bus from ladruhi to mandi in palampur to shimla bus and bus depot was Hp37 The bus leaves from Joginder Nagar in the morning at 6 45 and ahead of joginder nagar bus broke down near ghatasani and from there i had to take private bus because my test It was 10 o'clock and I had to be late and I was not refunded by the conductor the fare which was to be deducted and I want a refund I have the photo of the ticket and the bus please refund my half money

                            And for refunding money
                            My UPI ID:[protected]@ybl
                            Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                              N
                              Nishant Verma 03
                              from Bilaspur, Himachal Pradesh
                              Dec 11, 2022
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                              I have booked my seat no. 15 online for BILASPUR. But the seat is given too another passenger who booked offline.
                              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                A
                                Ajayanjanathakur
                                Dec 7, 2022
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                                I boarded the HRTC bus no HP72B 6552 Shimla-Baddi-Una from Shimla to Kumarhatti on13:45 and took a ticket on 13:49:32 for Rs.128.I sat on seat no.4 but since it was uncomfortable hence I shifted to seat no.4. But, the conductor of the bus started shouting from behind that how I dare to sit on this seat. When I asked the reason he said that it is his wish to sit there but I reminded him that conductor has specified seat. On hearing this he started speaking in non-sense way and told me that I should not open my mouth. I simply told him to be codial with passengers so that our beloved HRTC flourishes but he said Iam nobody to teach him even if HRTC drown.
                                My only question is that shoul I board HRTC bus in future or not
                                Thanks 🙏
                                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                  A
                                  ardhimanadi
                                  Dec 7, 2022
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                                  Address: बिलासपुर,हिप्र,7018401044

                                  Sir,
                                  It is a respectful request that today, on 7th December, Himachal Road Transport Corporation's Dharamshala depot bus number HP 68, 6292 did not stop at Ghaghas bus stop in Bilaspur despite the seats being vacant. The bus route is Shimla to Dharamshala via Mandi. There were 10 passengers standing at the bus stop, out of which 4 were women. When the bus left Ghaghas, a private bus was also standing at that time, the driver of the government bus went out smiling looking at the driver of the private bus.
                                  You are requested to take appropriate action against the driver and conductor of the bus.
                                  With regards.
                                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                    I
                                    Indian anki
                                    from Shimla, Himachal Pradesh
                                    Dec 2, 2022
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                                    Respected sir, Iam Ankit Kashyap from lower khalini janjhidi near fauji shop .Here the taxi provided by the government namely ride with pride .The taxi driver namely Jitender from mandi is not doing his Job properly, as he is always late for his duty hours and also make excuses of tyre puncture and ask us to take other convience .This excuse is always there within a month mostly twice a week .So it is a humble request kindly change the driver and do fix the timings as he is not punctual with timings, due to which every single person waiting for taxi gets late .kindly resolve the issue at its earliest ...with regards ANKIT KASHYAP
                                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                      H
                                      Hisister
                                      from Mohali, Punjab
                                      Nov 29, 2022
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                                      Address: 43 sector Chandigarh

                                      We booked bus ticket via red bus for himsuta 8.55 am Ac scania from 43 sector till Manali. Our journey was waste of money. We were transferred from one himsuta to another in Mandi. And then we were again told to go by Ordinary bus and did not drop us from our booked Himsuta seats. The conductor did not even refund our money since we paid good amount of professional travel and exact drop. We had to travel via ordinary bus where our luggage was not even sage. We want our money back because this is not the worth of money which got wasted in such a travel where we had to comfort and convenience. We had to make ourselves safe and drop our selves by taking buses. They just told us and left us at the Mandi bus drop and did not really expect this service. The conductor also did not give us water bottles and vomiting bags.
                                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                        C
                                        Chaman Lal Jaswal
                                        Nov 26, 2022
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                                        Address: Chaman Lal Jaswal VPO Saloh Tehsil Una Distt. Una, HP 177209

                                        I am daily coming from village Saloh to Una Court where I am working. HRTC Bus starts from Panjawar 7 a.m. to Kalka Baddi via Una and in Una it reaches 8 a.m. Some students of ITI and college boarded in the bus on the route and starts daily brusting songs through mobiles attached with portable speakers. I requested many times to the bus conductor and driver not to do so but they said that they will not stop brusting sounds songs in the bus. Small kids, elders, females in the bus daily annoyed by them by using loud sounds through mobiles with speakers.
                                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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