Himachal Road Transport Corporation [HRTC] — careless conductor of delhi-manali 7:35 volvo.

Address:	201010
Website:	hrtc.gov.in

I was travelling with my brother to delhi - manali 7:35 volvo on 22/01/2018 seat no. 9 &10. Next day 13 km before manali road was closed due to accident. Bus conductor told us that bus can't reach manali till evening so u can wait or manage yourself. When i told him to open the bus dicky to take my luggage. The bus conductor told me that he is not "kuli" and he can't lift the bag from dicky.in delhi i paid 20/-rs. For two bag. Second, my bag was that not place where conductor kept in dicky. When i asked conductor about my bag. He told me he doesn't know where is bag. Actually someone covered my bag with a blanket. The conductor was completely careless and he told me he has no idea about my bag. Then i told him i am calling the police, he told me he kept my bag inside the dicky but right know he has no idea about my bag. I go inside the dicky and search my bag myself.
Can hptc will take any disciplinary action of this conductor who was completely careless after taking money?