Himachal Road Transport Corporation [HRTC] — cheating in luggage fare from delhi to reckong peo

Sir,
My friend from hong kong and china are stuck in kalpa with broken tyre; as the car was imported we couldn’t find the tyre in same region. So we asked our friend in delhi to buy two tires in delhi and get it transported to reckong peo via himachal transport bus no:hp 25a3385; conductor name: vijay; date: 10may2019. Driver asked for 4000rs for same and taken 3500rs without ticket or any official document/ confirmation on same. We as outsiders from himachal didn’t know fare and as we were stuck in kalpa for more than 2 days, we desperately wanted the new tires to go back home in delhi. Our friend in delhi gave the conductor 3500rs ans conductor asked for even more than that (2000rs) when we collected the tires in reckong peo. We have our two projects running in kasauli in real estate and have people checked in himachal government transport department about the fare we just paid for transportation of two tires from delhi to reckong peo (Rs3500 without any ticket and official document in our case) and found out it’s 10 times more money we paid as the official ticket and fare would have been 700rs. We want this matter to escalate as the conductor was very abusive and rude and made derogatory remarks about people from delhi when we wanted to confirm and demanded official tickets for same two tires. He literally abused me and my foreigner friends infront of everyone.

Is this the way himachal tourism and transport department making money from the tourists coming to himachal; if that’s so then please take note we are escalating this matter in delhi media and political departments.

I am writing a special letter to chief minister of himachal pradesh as well and sending a copy to indian tourism government about how employee in himachal transport department are actually working these days.

Please acknowledge my complaint and i request you to take appropriate action on your behalf. I am waiting for the acknowledgment of this complaint at the earliest. I am writing this letter on may10, 2019... And the hp transport bus i mentioned starred journey from delhi on may9, 2019.

Yours truly
Abhishek saini