Himachal Road Transport Corporation [HRTC] — complaint | hrtc hp 63a 4131 delhi to jogindernagar.

Dear hrtc team,

We are totally unhappy with such service and staff for tata 2x2 ac bus service.

This complaint is in regards to the:

1) the driver of bus no (Hp 63 a 4131) ac delhi to himachal date 26 oct 2018 departure time 7:45 pm kashmiri gate isbt.

- the behavior of driver on duty on above mentioned bus and date was arrogant while asking about bus timeing and counter information at isbt delhi, these are special buses drives should be polite with passengers.

-his driving was rash while driving he was ignoring that he is driving a bus with passengers not goods.
-he was doing racing with fellow hrtc buses (Volvo)

- bus conductor asked passengers to go in side the boot and keep thier luggage themself.

2) bus condition
- bus condition is worst as this is among the special class service and we have paid for thisand driver has not even started ac or blower. It was off in whole journey and they were giving silly excuses for those.

Kindly take strict action against such drivers and keep polite and matured drivers, good condition buses for long route

Please remove such irresponsible staff from long route service.

Please provide me the complaint number and time to time status what action has been taken on that.
Service no :547

Sent multiple mails to higher hrtc officials however they are least bothered about complaints on below email on oct 27 2018. Till today no action has been taken.
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com