Address: | Mahim mumbai | Website: | Hinduja hospital mahim |
I am Dr Deepa Mallya...yours being a so called reputed hospital, my patient was made to undergo a harrowing experience..I ha taken an appointment from your capl centre from your employee named Rizwan to whom inspite of mentioning the patient's age as 57 male he gave me an appointment of a paediatric neurologist Dr Neelu Desai...saying that his window showed the consultant as rreating those patients too who are 17 yrs above.
When the patient arrived at the hospital he was made to wait outside by the security ...even the customer care threw hand up in the air saying the fault was not from their dept...Every dept was playing a blame game and no alternative appointment of that time was provided...Patient had a stroke 2 days back and he had to travel back again...Inspite of the hospital employee who is a part of hinduja he being at fault no solution was provided...I will make sure to highlight this on as much as platforms and social media as possible so you understand the gravity of the situation
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