Hinduja Hospital Mahim — online payment not credited to my account - hh no. 871537

I had an appointment with dr. S. S. Lulla on 5th. May 2018 at 10.45 am. Appointment no. 8192045.
I paid online and the amount of rs. 1, 300/- was debited to my account with s. B. I., card 519xx 1564 and transaction no. Nt [protected] at 21.07 hrs. On[protected].
For whatever reason the amount was not credited and therefore i made a fresh payment at the cash counter vide voucher no. Ore225927/18 for rs. 1, 500 against the same appointment no. 8192045.
The amount of rs. 1, 300/- has not been credited back to my account with s. B. I. Till date.
Kindly look into the matter and reverse the payment and credit back to my account at earliest