Hinduja Leyland Finance — NOC not provided

Address:	380009
Website:	www.hindujaleylandfinance.com

Dear, Sir / Madam

Here by I Mr. AJITBHAI SHANABHAI MAYAVANSHI would like to complain that I had taken a two wheeler loan from Hinduja Leyland Finance Ltd Is located at B/303 Time Square Building, Near Jade Blue, Near Law Garden, C G Road, Ahmedabad - 380009 on 31/08/2014 and my contract number is – GJAHCMTW00137 Now my problem is as per the contract my fist installment was going to debited form my Linked bank account with my contract on[protected] But as per I had a word with their Collection Agent (Mr. Gaurang Pandya) the installment was not deducted from my bank account due to some technical problem In ECS process so that I had paid my installment by cash and I got receipt for the same then after I used to pay my all the installment by cash each and every moth till the end of my contract But at the end of contract they refused to provide me NOC certificate and the reason shocking !!! They informed me that you have paid all your installments by cash and if you have linked your bank account for direct debit or ECS you have to pay by ECS but my problem is they never inform me about the penalty nor I got any call or message for penalty if I am paying in cash. They never accepted their fault. Even they never inform me that if you wish to pay by cash you should stop ECS process by written application they inform me all this things on[protected] when I went for full and final paid up my all the installments together to windup my loan they never inform me prior about penalty otherwise I would had pay my all the installment by ECS. I am a genuine customer as I have paid my all the installment of loan Now please help me out to get my NOC certificate and all other due certificates from the company .. I hope you could understand my genuine problem I look forward for your positive response and hope you will be help me out as possible as early .

Warm regards,

Ajit Mayavanshi