Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Hi.

This is to infor you that i a residence of Nallasopra is not receiving the gas on time after booking it its been 5 days now still we have not received the gas yet and today my gas cylinder has become empty.

I have also notice that the gas agencey in our place sell gas to hotels with extra charges because of whihc we dont receive gas.

I request you to please look into this matter.

Gas Agency Name: Chirag Gas
Place: Nallasopara (W)

Hello Myself Mrs Meghali A. Talnikar, resident of High Bliss, Dhayari, Pune, would like to lodge a complant against the HP GAS authorities, While booking a new cylinder when we call the customer support centre, their calls are always busy. Kindly look into this matter and resolve at its earliest.
Thankyou,

Meghali Talnikar

Dear Sir
For a long time I have been noticing the road side joints in our area using domestic cylinders instead of commercial cylinders. Please take note and follow up with action.

Address is as below
Jhunka Bhakar stall & road side stall
opposite Super Bazaar
Chapel Lane / Dominic Pinto Road
Santacruz (west)
Mumbai 400054

Regards

LPG DEALER FOR Hindustan Petroleum


The vendor is an authorised dealer of HP for supply of LPG cylinder to house hold in Kurla East Nr. Stn. and Chunabhatti , Sion East, known As Laxmi Gas Services. his telephone no 22925798 is always busy. does not pick up the phone. we donot know what to do. Pl help urgently.
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I am consumer of HP gas for past over 4 years at Mumbai with consumer No 633069 Recently I shifted my residence and requested my dealer – plot no.207, sant mirabai apt, sant nagar, mavelpada road,virar-east shift my gas connection to the dealer servicing the area of my new residence. Accordingly, I was advised to contact vasai bazaar Gas Service, vartak chawl, virar-west I also received SMS from HP giving following details -
we have been running from pillar to post since then for getting the gas supply at our new adress but to no avail. vasai bazaar Gas Service asked us to get some documents along with the regulator, which when produced, they refused to accept the same sayng that our new house location does not fall under their service area. On contacting my previous dealer, they say they have nothing to do with us. We are runnung without gas and there appears to be no solution.
PLEASE HELP ME IN GETTING MY GAS SUPPLY RESTORED AST MY NEW RE$SIDENCE> ISHALL BE EVER SO GREATFUL FOR THE SAME

dear sir
My consumer no. is 603135, I have booked for supply of gas to lingaraj gas, khadagiri , Bhubaneswar on 07 December 2010, on inquiry I came to know that bill was prepared on 18 December 2010. Since then each day over telephone, I am calling over telephone to Lingaraj gas but till date they have not supplied the gas My telephone no. is given below-[protected]/[protected] for verification. In this process I have been harassed by the dealer. Therefore necessary action/steps may be taken failing which I will take shelter before the competant court of law.

Yours sincerely
Janaki Kanta Mohapatra
Bhubaneswar-20

Non Delivery of Gas Cylender after booking

I booked gas on 22.10.2010 but till today i didn't get home delivery on till date 23.12.2010 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service as it is regular happening with HP. My Gas Agency Dealer Code-610850 M/s Pitambara Gas Service Near Jhansi hotel,sadar Bazar,Jhansi(U.P.) My Booking No-2295 Consumer No-604109 by Name-Naresh Kumar Pandey. Address-16 Out Side Khanderao Gate Infront of Gandhi Bhawan,Jhansi.

Regards
Nagendra Mishra
Mb-[protected]
[protected]@yahoo.com

Dear Sir,
I am Baskaran. I get a new HP gas connection before one year from murugan gas agencies at Alangayam.They are not issued consumer number and consumer card to me till now. But i recieved cylinder (regularly)and regulator from their. I submitted all required documents and fully payment to the Manager Mr. M. Ganesan, when i get the connection.I asked them many time for pass book but they are not responding. Kindly solve my problem.

My Address : R.BASKARAN,
Jamunamarathur.
Mobile No. [protected].

hello sir,
im arjun i want to know y ur collecting extra 15rs per cylinder, naw a days cylinder rate is going high day by day in bitween this again 15rs how can middleclass can leave pls see follow throw this
thank u faithfully
arjun

sir
i m mr . jain sir jalesar me ek hi hp gas agencies hai or vo agencies thik samay pr gas ki supply puri nhi kr pa rhi hai kyo ki jo gas aati hai vo unhe BLACK me sale kar dete hai is karan gas supply karne me 25 se 30 lag jate hai isliye yha pr koi ek nyi company ki gas agencies available kra dijiye jalesar me hp gas agencies ke distributors RAVI GAS AGENCIES hai


regards
MR. Jain & all jalesar family

Dear Sir/Madam,

I a have connection of HPCL cooking gas and we have been transfered to Kiran Gas Agency in year 2008 from previous LPG dealer Shivshanti Gas Agency. Till 1st Dec.2010 we were very much satisfied with the services of Kiran Gas Agency and it is convinient fot us. When i went to book the LPG as routine process , i came to know from the Kiran Gas Agency that we are been transfered again back to Shivshanti Gas Agency. I enquired about it in HPCL Retail Office at 3/C Dr.Ambedkar Road, Next to Nehru Memorial Hall, Camp, Pune-411 001. There the a lady officer told me that they are about to shut down the Kiran Gas Agency as it was temporary arrangement. I came with very nervous mood to home thinking that we are going to face again the same problems now for LPG. But today i received printed pamplets advertising that Kiran Gas Agency is giving new gas connection for year 2011. By reading this i was really shocked and came to know that either the HPCL officials are Lying & Misguiding me or Kiran Gas Agency(Who is Searching for new customers.

Please take necessary actions on such liar officers.

Thanks,

Regards
Kunal

I have booked gas for home delivery on 19.11.2010 and the booking number is 5554 but till today 20.12.2010 not delivered. Whenever I make phone call to their representative says tomorrow they are going to deliver, the same in repeating but I have not received the gas till date. I am very sorry to say we are facing much problem due to this
This type of service and it is regular happening with HP GAS. My customer No is 617691
My Gas Agency
Distributor is
PRIYADRSHINI GAS AGENCY
H P GAS, KOTHAVALASA,
VIZIANAGARAM ROAD,
VIZIANAGARAM – DISTRICT.
Ph 08966 274842 / 273334

I am facing a regular problem in getting my gas refill delivery. My gas agency is M/S Devidyal enterprises sector 8 Rohini Delhi.
Generally it takes only 7 days for the cylinder to reach after applying through any time HP , but the refill never reaches before 30 days and that too after booking 2 times and making amny calls which are generally not taken up by agency staff as they are reluctant to pick any phone calls.
This time too i booked a refill on 07.12.2010 ( booking no. 447197) and till date the cylinder has not reached my place.
The agency phone nos ring continuously and are not picked up by the staff.
My consumer no is 622078.
Please help me in this case.

Booked gas cylinder in DEVIDAYAL ENTERPRISES Sector-8 Rohini by SMS and also on Telephone No.[protected] on 27.11.2010. On 18.12 2010 I Made contact on Phone no.27940639 My phone was not attended and kept on hold for fifteen minutes. I Went personally by hiring TSR I was assured to get the gas delivery on 18.12.10 but it is not delivered till 19.12.2010.My Consumer no.is 604358.Please confirm it and take action.

Dear Sir / Madam,

This is MVNSN Kishore requesting you to inform that i have applied for new LPG Gas connection through E- Seva Center at Vanasthalipuram , Hyderabad on 29/10/2010.

My Customer Id : ZTS0729301

My Transaction ID : VSP[protected]

LPG Distributor No: 19607800

Distributor Ph:[protected].

But so far i have not received any kind of information regarding my new connection and i am really facing lot of problems because of non availability of Gas connection.

Hence kindly consider my complaint and pl. make ensure for issuing of new gas connection to me as early as possible.

My consumer number is 606078.I had booked for gas cylinder on[protected]. So far i did't receive the refilled gas cylinder,but my neighbour Mr.Rajeevan who is residing by the next door received the refilled gas cylinder on the fourth day from the date of booking.Mr.Rajeevan received the cylinder today[protected] at 4.30 P.M.Now i called kovartanambika gas,they told me that you will received the cylinder on 24-12-10.
So i kindly request you take necessary steps to get refilled gas cylinder as earlier as possible.

KOVARTANAMBIKA GAS,
2/162-2,Chinna Thottam Street,
Kanakkampalayam,
Perumanallur,
Tirupur-641666.
ph #[protected]
[protected]

I have booked gas cylinder in Pawan Gas Agency - New Osmanpura Aurangabad - 431005. On 3/12/2010 but till today i.e. on 14/10/2010 we have not got the delivery from the dealer and already 3 to 4 times we have reminded him about the delivery but everytime the answer is it will reach to youo by tomorrow but we dont know that tomorrow when will come? This is the repeatetive problem we are having with the dealer and the people who are carrying the cylinder personally are gettting the cylinders when they want and the customers who have booked the cylinders have to wait .

PLease look in this matter on topmost priority and the dealer must get some punishment for this.

i booked for my refill gas cylinder through internet booking facility . booking no 355863 dt 23.11.2010. till date i have not received any gas cylinder despite various reminders to the gas agency as well as complaint to the HP gas through ( complaint ref no. 10032085 dated dec 09 2010, and again a reminder on 11.12.2010 also i registered my grievance on toll free telephone complaint ref no. [protected]. )till now i have not received any gas cylinder despite the verbal assurance of the gas agency-----manjit gas agency garhshankar.
pls do the needful so that our grievance is taken care off and we are not harrassed in future.


consumer no. 700418
company- HP gas , dealer: manjit gas agency GARHSHANKAR
consumer name RAM DULARI
bazaar bhattan, ward no 8 , teh. GARHSHANKAR
distt. hoshiarpur pb
mobile no. [protected]. email. [protected]@yahoo.com

Respected Sir,
I would like to inform you that Subhash Kar Verma S/o Shri Ramkishan Verma is the permanent resident of Village-Thapkhera, Post-Dadri, District- Gautam Budh Nagar (U.P.). I have taken the HP Domestic Gas connection (Consumer No. - 607489) from the Sahil Gas Agency, G.T.Road, Dadri, Gautam Budh Nagar, Uttar Pradesh. Our Thapkhera village is located approximately 8 kilometers on-road from the above Gas agency.

From the beginning( Dated[protected], I am facing lot of problems (like that threatening of False FIR in Police station, Non-providing the home-delivery at our Thapkhera village, termination/transferring of Domestic Gas Consumer Gas connection from the above agency without any intimation to the consumer, Black-marketing of Domestic Gas Cylinders to Non-Domestic Gas Consumers at entire Dadri city, Provide the Domestic Gas cylinder within 25-30 days after the date of booking, threatening of murder, & taking more price as compared to actual cost of Domestic gas cylinder without giving the cash paid slip etc.)to get the refill of Domestic Gas Cylinder from the above agency.The dealer Ms. Neelam Kumar of the above gas agency does not provide the home delivery at our village.

Regarding the above major problems, i am continuing informing in writing to all concern HPCL Officials, Administrative officials Noida & U.P. and Ministers from[protected] to till date but no prompt action has been taken against the above LPG Gas Dealer Ms. Neelam Kumar & she is taking undue advantage as being a female also.

Dated[protected], Ms. Neelam Kumar had tied-up with Mr. Nitin Shrivistiva(Sales Executive HPCL) & Mr. V.K.Goel(Chief Regional Manager HPCL Loni Plant GZB.), hifted the above gas agency from the dadri city to Sadarpur Ki Jhal, Near Wine shop, Badal Pur, G.B.Nagar(U.P.) which is far away (appx. 5 kms. ) from the Dadri city without any official notification and HPCL guidelines , due to that all the domestic consumers are facing lot of problems.Regarding the same i also inform to the all concern officials but no prompt action has been taken yet against Ms. Neelam Kumar.
Ms. Neelam Kumar has snatched my domestic gas consumer Gas card by force into his custody has has not returned to me to till date.

I request you to kindly take severe & quick action against Ms. Neelam Kumar(Owner of Sahil Gas Agency, Dadri) & cancel the license of the above Gas Agency which is name of Ms Neelam who denied giving any facility to the Domestic Consumers and re-established the same at Dadri city.

Most humbly I beg you to take necessary steps against the same & do the needful to cancel the license of the above Gas Agency as soon as possible for which I shall be ever grateful to you.


Thanks
Yours truly,



Subhash Kar Verma
Village- Thapkhera,
Post- Dadri,
District- Gautam Budh Nagar (U.P.)
Pin code- 203207
Consum. No- 607489

Dear Sir or Madam,

I have booked for a HP Gas cylinder 2 months back in Sheetal Nagar (Mira Road (E)) office. Till today they are not delivered the cylinder. Niether they take the phone when somebody calls (as seen in the time of booking at their office) nor they act on the customer complaints. Instead, they are selling on the road side and asking more money for a cylinder say Rs. 500/- instead of Rs 350/-. My consumer no is 638364. Kindly look into the matter urgently and take the necessary action for the selling gas in the Black market.

Thanks & Regards
Sankar Narayanan
E6-204, Happy Home Hieghts
Poonam Gardens, Mira Road (E),
Thane