Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

dear friend

i am customer of hp gas since long time,when i was staying at hyderabad i getting cylinders within a stipulated period.recently i was shifted to nellore and i transfered the connection.in nellore m/s.subha agenceis is the dealer for hp gas.in last month i was received a cylinder on 12.10.10 with a delay of 15 days
again today i booked a cylinder after period of 25 days ,local agency people telling to wait...

Our HP gas distributor is Doshi Brothers situated at 249, Fatima Mansion, Station Road, Wadala, Mumbai 400 031. Without any intimation to us the distributorship has downed shutter. I am a senior citizen and unable to find out where its new location is. Can you please help.

Thank you. Wish you a very Happy Diwali.

F. K. Pastakia
Consumer No. 26324....

My consumer no. is 607424 CTA no. 400036.I had ordered 2 cylinders on 3/10/10 under 94 . I received one cylinder on 18/10/10. I promptly ordered another on 19/10/10 under order no. 704. Till date the delivery is not effected.

The dealer is Talkar Gas Service.Their phones are forever engaged or ringing without answer.

Deepak Prabhudesai...

No delivery of gas Cylinder after 25 days of Booking oder
Subject : No delivery of gas Cylinder after 25 days of Booking oder

Hello,

My name is Ramesh Kumar Hebbar and I stay at Talegaon Dabhale City which come under Pune Dist.
My HP gas consumer no. is 639019 and I have given call for booking for cylinder refill. However the person attending the call says that They will not book since they have...

Dear Sir/Madam,

I'm having 2 wheeler. I've filled petrol in so many stations. But I never faced issue this this.

It is not happening in the actual machine. In that bunk we can see one more fuel gun which is lying in the middle from the sealing. Usually we can't see the meter reading properly. Because it is small. Also We can't make out whether the reading is showing amount or liters(Quantity).br...

I malti mishra have the domestic gas connection (Consumer No.-602034) from M/s Kanti Gas Service (Authorised Distributor Of Hindustan Petroleum Corporation Ltd.), Sapaha Road, Kasia,Kushinagar,U.P.
Now I'm suffering from the services of the distributor, i've booked my Gas on Date 18th of August 2010 but till date i've not get the gas at my point and whenever i visit to the Agency the concern people are misbehaving...

Subject : No delivery of gas Cylinder after 25 days of Booking oder

Hello,

My name is krishna rai and I stay at Talegaon Dabhale City which come under Pune Dist.
My Hp gas consumer no. is 637787 and I have booked for cylinder refill 25 days ago(order numb - 898462).
I am still waiting and have not received the delivery for Gas cylinder till date.
I am repeatedly calling up distributor every...

My family is using HP Gas since 1993 and I started using it since past 1 Year. Details of my Service Provider are as follows.

LIBERTY GAS AGENCY (V) (Code:[protected]
Address: STATION ROAD, VIKHROLI , Dist. MUMBAI
Email: liberty.[protected]@hpgas.hpcl.co.in
Phone:[protected]

Off-late, there are repeated instances of Delay in delivery of refill / cylinder.

I had requested...

My family is using HP Gas since 1993 and we never had any issues related to booking and delivery of Refills in the past. Our service provider details are as follows.

KUMAR GAS SERVICE (Code:[protected]
Address: CAMA LANE, GHATKOPAR , Dist. MUMBAI
Email: kumar.[protected]@hpgas.hpcl.co.in
Phone:[protected] [protected]

Off late, there have instances where there is Constant Delay in Delivery of booked...

I Vinod Kumar using HP gas from last 3 years, but from last two months I am not getting the proper Home delivery service of HP gas at my Home. My full address is :-
Moh.-Jalalpur, P.O.+P.S.-Sohsarai, Distt.- Patna, State-Bihar, India.

In view of above I request you to sent a Home Delivery of HP Gas as soon as possible.

Thanking You!...

I have booked for cooking gas on 7.10.2010 , till 26.10.2010 I have not received the Gas.Above this the dealer/suppplier Swasti Fuel Services is misguiding me and telling to send it for last one week and no respond from the sales officer inspite of repeated complaint..A srtrict action againt them is required from top level for better service and avoid misutilisation....

Sir
I have taken a New gas connection from Hpcl three month ago Dated 28.07.2010 , I have been deposited all money. But I have not found gas stove and gas book to till date , and dealer not given the document , so for this reason i have not found any cylinder of gas.
so plz solve my problem and replied me as soon as possible.

Consumer name - Bhagwati Prasad
Address- Radha nagar Foundry Nagar agra-282006br...

I did my gas stove repair with Shreya Gas Agency, Neredmet,secunderabad. There is gas leakage from
stove, they have changed some parts and they gave One year warranty, but in warranty only those parts
spoiled, once again I paid & changed those parts as they refused to pay, now again with in 3 months those parts are gone i came to know that they are using duplicate parts. If I am calling the company also
no response....

WE BOOKED A CYLENDER REFILL ON 12/10/10, TILL NOW THERE IS NO RESPONSE FROM HP GAS SIDE. THERE ARE A NUMBER OF TELEPHONE NUMBER ON AGENTS CASH SLIP (PREVIOUS BOOKING SLIP), BUT NOT A SINGLE TELEPHONE NUMBER IS PICK BY ANY BODY. EVEN 24 HOUR HELP LINE/EMERGENCY LINES ARE NOT PICKED. IT SEEMS HP GAS IS CLOSED FOR EVER OR BANKRUPED. THEREFORE ALL ITS CUSTOMERS SHOULD MOVE IMMEDIATELY, INSTAED OF WAIT FOR HP DELIVERY IN THIS FESTIVE SEASON....

I stay in Kurla east and my Hp gas consumer no. is 644553 I have booked for refill 20 days ago(0110/2010). but still haven't received the delivery for my Gas cylinder.
I am repeatedly calling up our distributors in the morning for last four days and the reply is that they shall surely send the refill today. But until today 21/10/2010 I have not received my order....

I booked gas for home delivery 15 days back but till today 20/10/2010 not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor Name Is M/S P A ZAVERI, 4/73 C.A. Road, Chembur, Mumbai
My Consumer no is 640614....

Hi

I bought a gas connection from HP - from HP GAS Agency based in Hadapsar pune - in month of July. At the same time I have enquired about the second cylinder acquire process. Been told that within one and half month - you will get the second one. Please come to agency with rupees 1900/- will give the second cylinder immediately. (I got the date written in my gas refill book - 19/08/10 second cylinder for collection)br...

Dear Sir,

This complaint is against improper service or rather lack of service provided by venkateshwara petrol pump locaced at Kharadi Pune.
Staff is misbehaving, lack of proper staff,
Tying to distract customers
For free service like filling air, they have tied up with locals who charge customers for service
On reminding the petrol pump staff about this they argue and misbehave with customers.br...

MY COSUMER NO.601737.
SV NO & DATE.(REGISTRATION DATE) 28/03/1987.
NAME..SHAIKH MOHD SAJID.
ADD..4/B,SHASTRI NAGAR,KALYAN ROAD BHIWANDI.

SIR,
I AM A VERY OLD CUSTOMER OF YOUR COMPANY,BUT NOWDAYS I SUFFERED A NEW PROBLEM OF YOUR AGENCY IN BHIWANDICITY (HPCL),TELEPHONELINE IS NOT IN USE IN EMERGENCY,WHAT I DO FOR ANY COMMUNICATION OF THE AGENCY INEMERGENCY.
I DIALED...

I have booked cylinder on 25/09/2010. Almost one month now I have not
received it as yet. My other cylinder is also empty by now presently using
my relatives cylinder. When contacted I am told that it will be sent
immediately. However no signs. Every time I book the cyl. same story is
repeated. Please let me know the process of changing the agent. As this
agent (HP GAS - TALKAR GAS SERVISES Porvorim...