Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

i have hp gas onnection from date 23.02.2004 and consumer no:517311 and i asked additional cylinder last three years , but authorised peoples ( tirupur gas service ,tamilnadu phno:[protected]are not responding till today ,please take nessossery actions asap

HP Gas — for New additional cylinder

I have been requesting the HP gas dealer for providing an additional cylinder req.No.397/117 dated 23/07/2008.

later i used to query him, th guy will say it is not released or it was released and was allotted.

This is going to continue.

I want to know why the dealer is not maintaining a waiting list so that he can allot the connections based on waiting list.

address of the dealer:
Kale Gas Agencies,
Dealer Code : 952040
Anjuman complex, Sadar, NAGPUR.
ph: 2583210, 2583987, 2584666, 2584291

I don't know when the gas gets finished and every time it takes 8/10 days get a refill gas.

pls any one help me out

R/Sir

I am from pune I have requested for additonal cylinder from nearar HP Gas agency in 2006, . we are not giving second clyinder to a conusmer who is not a there customer older than one year.
In 2007 i have requested for the same they said HP has stopped giving second cylinder, we don't know when will they start. As a consumer we have to rely on there answere because there is no other means any P R O from HP, to whom we can ask what is the real situation.
In 2008 June, They have accepted booking for second cylinder
but this time again same thing they are repeating "Until now company hasn't started distribution".

My question is to whom we asked, what they are talking is truth or not ?

one thing more, for the new connection also they have forced me to purchase costly gas-stove, from there agency. This Ridicules, Does is not HP Gas company responsiblity to stop this ?

Further i kindly requset you sir, please let us know when we will get additional cylinder

I am a HP gas customer (No. 621053) since 2001 with single cylinder. In October-2009 I transfered it from Manikpur (U.P.) to Ghaziabad (U.P.). I made several visits to Tyagi Gas Service[protected], Sihani Gate, Nand Gram, Ghaziabad for supplying second cylinder but every time they misguided me by saying the shortage of cylinders. If there is actual shortage of cylinders why new gas connections are being issued. I request you sir, please supply second cylinder at your earliest.

Hp Gas Agency — Additional cylinder

no additional cylinder able to still so i am requesting for additional cylinder please provide me to additional cylinder.

thanks.

My CUSTOMER NO IS 641966

Since 1& 1/2 yr of hp consumer

but for additional cylinder still i have not received.

pls. give the feed back .

Thanks & regards,
[protected]

Me Balasheb Wagh 2 Year Jhale me Cyclinder Booking Kele Ahe Tari Mala Ajun Gas Agency Wale sangtat No Lagla nahi tari Kya Problem Aahe Lavkara lawak Phon Krun Sangage.

My Address. Tornagad Nagar, N-2, CIDCO, Aurangabad. PH. NO. [protected]

My Agency Name : - Bhawani Gas Agency


Thank you

every time they misguided me by saying the shortage of cylinders. If there is actual shortage of cylinders why new gas connections are being issued. I request you sir, please supply second cylinder at your earliest.my gas no 639396 manasa gas ajency hyderabad a.p

Hi,

I need to transfer from Secunderabad safilguda to Gachibowli gas agency.The Gachibowli gas agency[protected] says their internet connection was not working for accepting the transfer, this was same from past 2 weeks onwards. How come HP gas agency works without internet connection. They are not sure when they will get back their internet connection. I also came to know that this Gachibowli gas agency dealer was not responding to the booking calls, we have to go there quarrel with them every time for getting a cylinder.

Request to look into this Gachibowli issue. The HP gas authorities need to make necessary alternatives in these cases. It was the minimal responsibility of the HP authorities to ensure that every thing goes in a good progress.

Regards
Devanand

Dear Sir,

This is to logde a complaint against the HP Gas delivery office in Vijayanagar 2nd Stage, Mysore.

My father is 63 years old man, he recently shifted from Bangalore to Mysore and struggling to get the HP Gas transfer connection.

The executives in HP Gas office in Vijaynagar 2nd Stage are making him to visit back and forth everyday to their office, just give the regulator and cyclinder connection since One Week.

I wonder, they highly speak about senior citizenship in India and offer many previllages to serve them on one hand and on the other hand they torture such old people worst than an animal.

Does Indian government really have eyes and ears to hear this problems and guide Indian citizens how to respect and help the elderly people in the country?

It is too sad to hear this, and I hope he will get the regulator and cyclinder connection only after they see the old man dies without it running back and forth to such offices long his life.

Anita K George
[protected]

Hi,

I have recently relocated from Gurgaon to hyderabad and approached HP gas Dealer Sri Sai Krishna Gas Agency, 172/3/2, Gachibowli, Opp. TE for the connection. Despite submitting all the necessary and authorised transfer papers they are not paying any attention to the issue. After more than a week and I did not hear from them.

I have had multiple discussions with them but all futile. I strongly feel the agency is not hacing best practices and simply harrassing the customers without reason.

I request for immediate action on this.

Thanks,

Gaurav

i tried to contact several times sairam enterprises with the telephone number metioned in the receipt, without any result. the phone of twin gas company is also engaged always, resulting in facing difficulties for booking gas

Respected Sir,
We have been trying to book the gas past 20 days through the phone and have been unable to reach you. Our consumer number is 622336. Please book the gas at the earliest and let us know our order number. Please send us our order number.

I ve been trying to book gas[sri sai krishna agency Gachibowli} with great difficulty the ring goes afteer trying for an hour.. but no reply. This happens with all the 4 numbers given by the agency.. Con no.624968. Pl send the order no.

sri sai krishna agency — not receiving phone

dear sir
from last four days i am trying phone the phone was ringing but they peaple was not lefting our phone i have booked my gas by sending my person.10 days before i boked my gas my boking no is 7791still i dint get my gas. so please take nessary action.
thanking you

Hi,

We have been trying to book the HP cylinder for the past 1 week(Shri Sai Gas Agency).The phone is not answered by anyone, it keeps on ringing and we have been facing this problem everymonth.Please take a strict action against this.Our consumer no is 620702, please book the order at the earliest and provide us the order no at our email address.

Hi,

I have been trying to book the HP cylinder for the past 1 week(Shri Sai Krishna Gas Agency - Distributor code:[protected].The phone is not answered by anyone, it keeps on ringing.Please take a strict action against this.

Please book the order at the earliest and provide us the order no at our email address. Consumer number is 633436

Have been waiting for my refill from 6th July 2010. Booked online, shows status as "DOWNLOADED" by distributor same day.

Number listed on the web site does not work[protected]/[protected]. Sent email to the email ID (srisai.[protected]@hpgas.hpcl.co.in), no response yet.

I am surprised in this digital age with so many complains online, agency is still allowed to function.

HP is a fortune 500 company, I wonder if any one has taken any consumer servey in Gachibowli.

I belive we will continue to face these problems till the prices are de-regularised. Till then don't forget to pay taxes.

Please book the gas CONSUMER NO. 622336 Name: RAICHANDANI RASHMI. Unable to reach over phone. date 14th november 2010. please provide order number through email. My email address is sagar.[protected]@yahoo.co.in. My address is 715, prithvi block, my home navadweepa, madhapur, hyderabad. PLEASE BOOK THE GAS AT THE EARLIEST.

Yes this gas agency is the worst of its kind. Their phone is always out of service or no one responds. Their delivery is minimum 10 days which causes a lot of inconvenience. Dont know how HP company is allowing this agency to be its distributor..it is only malaligning the company's name in market.

Yes I agree, Sri Sai Krishna Gas Agency H.No. 1-73/D5, Sy. No.50, Janardhan Hills, Opp. Telecom Nagar Bus stop, Gachibowli, Hyderabad-500032 harass us in the following ways
1. Their telephone is always engaged or there is no response if it rings so it takes about 10-20 days to book a refill.
2.Even when it is booked, the waiting time is more than 20 days .
3.The operator at the telephone is quite rude .
We are helpless because this is the only distributor of gas in this area .I also believe that their license should be cancelled and another dealer be given the franchise.

I have had similar issues too. Now I book my cylinder online. Once it is allocated wait for few days and file complaint online. If the complaint gets closed without delivery please reopen.
It works.

This is one of the worst gas agencies. Their phone number never work . If it is working, it will not be picked up. I have booked for refill more than 20 days back. No response, Looks like they are doing all sorts of malpractice. Is so called HPCL sleeping over the issues/complaints?
It is high time that so called gas agencies need to be shut down.


Suchitra

To,
The Customer Care Manager,

My residence is now in Thindal, Erode - 638 012, Tamil nadu.
I use to fill my petrol for my Bike in Thindal HP Bunk usually.Some two days back I have put petrol in this bunk which is having high mix of Kerosene.Beacuase of this I have faced statring problem and when enquired about this to my friends they all faced the same problem.
Please enquire about this and do the needful sir.

With Regardss,
Raja

MY CONSUMER NO IS 604375 WITH LALIT GAS AGENCY VASHI NAVI MUMBAI.THEIR TEL NOS.27884171, 72, 73.Ibooked my gas on[protected], I have not received the delivery till today.when I asked the lady told me that it will take another 5/6 days, if you wants it urgently bring empty cylender & take filled one on your own.Before this also I had to go & bring the cylender.I AM EX.IOCL EMPLOYEE(RETIRED)contact no.[protected].THE SERVICES OF ANAND GAS WERE MUCH BETTER THAN THIS PRESENT DEALER.you are requested to instruct the dealer accordingly. The other cylender is also empty.I hope that you will the needful in this matter.Waiting for your favourable reply.THANKS.

HPCL GAS DISTRIBUTION AUTHORITY OFFICIALS ARE NOT BOTHERED ABOUT THE DOMESTIC CONSUMERS.PETROLEUM MINISTER MUST TAKE NOTE OF IT.

HP Gas Cylinder — Delay of refilling

My HP gas connection no-617342 from tagi gas agency.

booked for refilling on 5th april 2010.The people of the gas agency are so rude and mannerless to speek to customer.they are not refillig
my sylender.

Hindustan Petroleum — When asked to pay 1 ltr petrol they fill less

I am a HP consumer I usually fill petrol from HP in KR puram (Bangalore) they have the petrol vending machine but they never use it . Instead they use the manual way and hence as a customer I dont get the full amount for which i paid. Where do i complain about this

Petrol — Fraud case at petrol pump

Date: 22.09.2008
To,
all the people of nation.

Sub: Regarding fraud case at a Petrol Pump today.

Dear all,

This is a case of one of the petrol pump just adjacent to Rajpal Toyota Showroom at Dewas naka today morning.

I asked them to fill the petrol for Rs. 400, which is 7.33Ltrs. Usually, My Tank becomes full in this much amount of petrol, but I was shocked to see that this time, the tank was not even filled half. Therefore I requested them to give me the bill for the same, for which they refused to give the same saying they are in hurry and bill book in not available at the machine.

In order to verify the quantity I emptied the tank and measure the petrol and found that there was only 5.8 ltrs of petrol. It is to be noted that before filling there was already some petrol in the tank. This clearly indicates that less quantity was delivered.

This is a pure case of fraud, which should come in light of public. Being the rumor of strike already spread, and there was huge rush at the pump, if I would have stuck in such mess it would be an act of foolishness messing with such people.

This is my humble request to you to kindly enquire the matter immediately . It is our right to fight against such people who are making our nation corrupt.

We together can only change the nation.

With this I am assured that you will seriously look in the matter help me in getting justice. However I am not at all bothered about the money which I spent but at least such cheating should not happen to any other.

Moreover, maximum petrol pumps on AB Road (Near ORBIT Mall) are closed and were not giving petrol today morning at 7.30 am.

With warm regards,

Gaurav Jain
Executive – Marketing,
JASH Engineering Ltd.
31, Sector C, Sanwer Road,
Industrial Area, INDORE – 15
Phone[protected] Ext- 159
Mob- [protected]
[protected]@dataone.in

c/c: Honorable Collector, Indore,
Consumer forum, Indore

Petrol Bunk — Fraud At Petrol Bunk

Hi,
I'm owning Ford IKON Nxt model, which has the fuel capacity of 45 lits. On 10th Aug, I have visited petrol bunk at Bannerghatt road, Bangalore to Full the Tank. To my surpirsed the bunk meter shows pertrol filled up as 47.5 lit, though I had few litter of petrol in my car tank. I argued with the bunk people which went vain.
I want to bring the frand to light and get by right. I have the copy of petrol bill.
Kindly help me to proceed to login the complain agaist this fraud by Petrol bunk.


Regards,
Mahesh Kannan

I have come across one more fraud from one of the below mentioned HPCL petrol bunk:
FAVOURITE AUTO
KORAMANGALA, HOSUR ROAD,
BANGALORE
TELEPHONE:[protected]

They are filling only 700ml petrol out of 1L.
HPCL wake up they are spoiling ur name.

i too had the same bitter experiance from HP bunk hosur road ..i asked to fill for 500 rupees..but when the meter showed 343 rs and 6 litres..the boy stopped the metre meanwhile a fellow came to distract say ing that for an extra 10rs he will fill 10lrs ..very sorry to hear many were cheated before. HPCL please do take necessary action/.

Petrol Pump — They are doing Fraud with customers

This is about filling petrol. They hardly ensures on 0, If any one fill petrol of Rs.20, And if I said fill petrol of Rs.100 then he will contiue frm 20, and will not ensure to zero. They do this many times.


Few days before they crossed the limit. I asked them to fill petrol of Rs.200, He started felling, one person came frm other side and was pouring oil in petrol tank and said "oil dalne se gadi aachi rehati hai", Then remain busy in refusing in, Then the petrol refiller stop on Rs.164 ans said "hogaya". Then I said that he had not completed then he complete afterward. Then I gave one 1000 note, he returned me just Rs.300, then after saying he gave 500 note afterwards.

Address of Petrol Pump, Hudkeshwar Road, opp to Shahu Mangal Karyalay.
It is new newly launched petrol pump, and give petrol at low cost than anyother. I dont know agian what type of fraud they might do.

ThanQ
Plz Take Action against this.
sory for taking ur precious time.

http://retailcms.hpcl.co.in/retailcms/registeruserissue.aspx

I've observed the same at HP petrol bunk in Marathahalli, the one adjacent to Brand Factory.

Is there anyway to complaint about these fraudulent incidents to anyone? If you have any e-mail ids or something, pls send to [protected]@yahoo.com

Thanks

Hi Kannan,
When a car data sheet says tank capacity is 45liters that does not mean that the maximum capacity is 45liters. Normally tank itself will hold more than the specified qty and what about the volume above the tank? I mean pipeline volume. When you say you had few liters in your tank, can you quantify it? Have you observed the meter properly from the beginning i.e. starting from zero? If you have correct answers for this then one can conclude there was a cheating or not? We Indians have lot of imaginative powers about the things what we do not know really. It is in our genes. When we have to use our brain normally we use our heart. And we do not bother if somebody is hurt or dead due to our negligence. We always say " I am right"

It happened to me on 8th May 2011, SUNDAY from one petrol bunk near Sony World Signal in Koramangala(After Sony world signal Immediate left while going to IndiraNagar side). I asked attender to put the petrol for Rs. 500 in my Santro car. But when the reading reaches for Rs.120, the guage stopped. They told me a power cut happened. In another 1 minute the guy came who pretended to reset the reading to make it for the remaining Rs.380.And they offered me a hand written bill instead of the computerized one to hide what exactly happened, I assume. Initially I smelt something abnormal from the petrometer needle position.Later I got to know that I was really cheated because I got only 50 Kms with the petrol they put in the car for which I paid Rs.500. I know, at any cost my car is having more than 15 Km mileage in any road condition. Please beware of these pump guys at the PETROL BUNK on the IMMEDIATE LEFT HANDSIDE OF KORAMANGALA SONY WORLD SIGNAL ON GOING TO DOMLUR .

I got the same experience in HP petrol pump in marathalli, adjacent to Brand Factory. Usually every month i will use 400rs of petrol and my bike give 54KMPL on any road condition. As usual i asked them to fill my tank with worthof 4oors of petrol. But after a week, my bike's petrol indicator showing reserve status.

These type of fraudulants should be punished and they should be cut to their edges by cancelling the licences.

Is there anyway to complaint about these fraudulent incidents to anyone? If you have any e-mail ids or something, pls send to maheedhar.a.[protected]@gmail.com

Hello Sir/Madam,

Today (03/09/2013) I faced the same problem with the HPCL Petrol Bunk in Koramangala this is the same situation that I told the guy to fill the tank in my car and this guy filled for 200 and another guy came and distracted me and by that time this guy said he has filled for 200 Rupees and he filled the tank again and i noticed that the reading was wrong as my tank capacity is 35 liters whereas I was having almost 5-10 liters of petrol in my car but the reading was 32 liters so strange and while billing he was asking me to pay 200 rupee as cash and he dont want to give me bill for 200 rupees they are really cheats please be careful with them.

Hi Guys
I came across a worst experience with indian oil petrol pump, Hosur road. I was filling Rs. 2000/- it is about 29.x ltrs, My car capacity is 35 ltrs. I have around 2 to 3 ltrs backup. But still didn’t show indicator as Full tank and got 100 KM less mileage. Over all got cheated around Rs.500/- from bellow petrol pump

Shanthi pertol service, Indian Oil corporation
Veerachandra, Hosur road, Bangalore
Manager’s number : [protected]
It is very next to Electronic city Phase 1 signal, left side towards Hosur road.

Today I found a clear fraud case, I asked them to fill the tank of my ford figo which has capacity of 45 litre, but i asked them to do in 2 step. I got surprised that first he filled 33 litre and than he filled 22 litre in second step. It sums to 55 and my car already have some fuel. I was not able to understand at the moment of time what is happening. Later, I complaint to HP online site. Could someone pls tell me where to complaint these corrupt people to do some immediate action.

This is the third time im noticing criminal activities at Hp Petrol pump near CBI road Bangalore name of petrol pump is Raja Rajeshwari petrol pump the staff there are cheating people on a regular basis yesterday when asked to put petrol for 200 loud and clear that worker there put petrol for 2 litres and then acted as if he misread me how can one mistake 200 for 2 litres and then when i pointed out that i said 200 later he acted to put petrol again for 65rs where he did not set the meter to 0 and immediately he told its done i cheked the litres part on the fuel dispnesing machine wherein it did not reflect how many litres it just showed 65 thats it whereas it should show how many litres...in my bike also petrol is showing lesser than usual on feul meter ... pLEASE DO not put petrol at HP petrol pump near CBI road Mekhri circle... go for shell

HP LPG — NON-RESPONSIVENESS

i had taken a HP lpg gass connection for the last 12 yrs my consumer number is 603182.as i am in desperate need of a lpg cylinder.i have been to their HP agency nearby(karan Gas agency sco 269 , sector-16.panchkula).nobody is intrested in dealing with the request.they are not on their seats most of the time.they keep the receiver of the phone so that no call comes.when i visited thier place for the connection i had to wait for 3 hrs in Q.then i spoke to them regarding the matter,their reply was very rude.the response is really very shameful.i think a video should be made and showm to everybody.they dont know how talk.i ll be greatful if could help me in this case as this thing has alresdy taken more than 15 days.
i would also like to intimate HP company higher authorities so that they can come to know the reallity of their company on grounds.

please send me my e-mail adress
14 kg gass rate godown & home delivey

HP Gas — Worst Service & harrashment

I have facing the issue of not getting the HP Gas cylinder in time from last 3 year. I stay in hadapsar and never get the delivery in time. It takes min 15days to deliver. Yashoda gas agency is the worst class service provider of HP in hadapsar and their ppl demand for more money as well when they deliver the cyilider.
Also they never weigh the cylinder rather they never carry the weighing machine with them.
To book for another number they dont allow the person to book till next 15days.They talk about the rule of not accepting next request before 15days but are they following the part of delivery within time? If they are not delivering in time they should not harrash customers by not allowing to book.
Their phones never works. It comes engage day and night and they are really not bothered of the same. My consumer number is 611589 at Pune, hadapsar. Contact me on:[protected]
HPCL managers who claim themselves to be customer friendly, Please someone take serious actions against this. Thanks.

HP GAS (PRIYA GAS HAPUR) — Delay in Delivery of cylinder

I BOOKED FOR REFILL ON 17-1-09
So, today date is 30-11-08 but no delivery gas .
no proper reply from PRIYA GAS GARH ROAD HAPUR.
PLEASE TAKE NECESSARY ACTION AND DELIVER THE CYLINDER THE IMMEDIATELY.
This Problem not first time
MY CELL NO.[protected]

Pramod Sharma
Gadhi Vihar (Hapur)

there should a online booking centre is to be installed
.

HP Gas — Worst service

Hp Gas is the worst service i have seen till now.
No one exactly says, where to give a complaint against agency.
There is a customer care number, but he does not log the complaint, instead he says i will inform the dealer.
sab ke sab chor hain.
Gopal Rao enterprises, santoshnagar, Hyderabad is the agency that never delivers on the said date.
These people sell the cylinders in black market for Rs.500 and keep on delaying the delivery of cylinders.

Who ever is the owner/ incharge of this organisation, ur service really sucks.

HP Gas Complaints - Late delivery
Review all HP Gas complaints
HP Gas
Posted:[protected] by RAJESH SHARMA [send email]



Late delivery

Complaint Rating:
I booked gas for home delivery on03.05.07 but till today 14.05.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response.

I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP.
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Comments Sort by: Date | Rating

995 days ago by Satish Bhardwaj [send email] 0 Votes



I booked gas on phone for home delivery on03.05.07 but till today 16.05.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response on phone no.[protected]

I am very regret to say we are facing much problem due to this type service and it is regular happening with HP. Very bad service!

933 days ago by Pradyot N. Banerjee [send email] 0 Votes



I booked gas (HP) 25 days back, booking no. 4, my consumer no. is 601069. Dealer - Kanchan Flame, Rodkal, Kolkata. Every time when I am calling at[protected], I have been informed that it will be delivered on next day and asked to contact[protected]. When we are contacting at Rodkal at[protected], I have been told some or the other excuses and promised to send by next day. Unfortunately, the service is very poor and we are the worst sufferer.

858 days ago by Vani Harikrishna [send email] 0 Votes



CONSUMER NO.627989
NAME.V.NAGARAJ


I HAD BOOKED A CYLINDER 25 DAYS BACK THROUGH SUGAM ENTERPRISES WHO HAPPENS TO BE OUR AREA DISTRUBUTOR AND I WAS GIVEN ASSURANCE OF DELIVERYING OF GAS WITHIN 20 DAYS TIME FROM THE DATE OF BOOKING . BUT EVEN AFTER 25 DAYS THEY ARE LEAST BOTHERED TO DELIVER THE SAME AND WHEN I TRIED TO CONTACT THEM OVER THE PHONE THEY ARE GIVING ALL SORTS OF EXCUSES SAYING THAT LOAD HAS NOT COME, SYSTEMS ARE DOWN ANDTHEY JUST DISCONNECT THE PHONE INSPITE OF SEVERAL REQUESTS. HERE I WOULD LIKE TO REMEMBER THE OTHER TWO AGENCIES ONE AT RAJAJINAGAR ANOTHER AT YELAHANKA WHO GAVE VERY GOOD SERVICES ALL THESE YEARS AND FOR THE ONE AND A HALF WE ARE FACING THE SAME PROBLEM FROM SUGAM ENTERPRISES
THERE IS NO LIMIT FOR THEIR ARROGANCY

857 days ago by Shankar Kumar Dey [send email] 0 Votes



HP Gas helpline No. 1716 is not responding for the last seven days and I am not able to book for a cylinder refill. Emergency No. 23507505 attended by one Mr. S. Thakur refused to take the complaint on 02.10.07 at 12.30 a.m.

I wonder what is wrong with HP Gas. God help the state.

857 days ago by Piyas [send email] 0 Votes



I am very much agreed on what you have said regarding HP gas refill at kolkata. I also tried several times, but didn't get any response. Please someone, if you get any response at any phone number, let us know.

856 days ago by Mohd Shah [send email] 0 Votes



it's to catch some concern of regrding officer's of the HP gas that their authorized center for public aid, are just making your's coustomer fool on your's name.
being one of the coustomer of your gas service at ALIGARH(ISAQ AGENCY), get no response from your so called service agency, interm of providing cylinder's on time.
this agency before also is under the eye of local administration for their unsatisfactory and illegal activites also, so do take proper action against them to rectify the problem either from your side or from your agency side, so as not loose faith of your customer from HP.

856 days ago by Swati Sadanand Salvi [send email] 0 Votes



I want to booked cylinder my no.620557. cylinder egency so many time changed Office phone no without informed to cust. I want cylinder within 2 days please do the needful & give contact no

827 days ago by Soumen Kumar Das [send email] 0 Votes



The Service of HP GAS is really worse in our area in Kolkata. They dont listens to customers at all, sometimes they misbehaves with us also. Their service is horrible here. I am planning to shift to other available agencies/dealers.

774 days ago by Arun Kumar [send email] 0 Votes



I booked gas for home delivery on04.12.07 but till today 24.12.07 not deliver. he says tomorrow must be delivered. And when you call on phone no-body response.

I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP.

749 days ago by Pankaj Prasad [send email] 0 Votes



I have booked a cylinder on 2/1/2008 and was told that it will be delivered in a week but till date I did not get it. I call up everyday and they responded that they have sent it thrice and the door is locked where as my wife is always at home. The delivery boy comes to deliver at the building near my apartment but not at my place. This is becoming a regular feature. My cylinder comes from M/S Satyatulsi Agencies, Hyderabad. I am very disappointed with the services.

732 days ago by Anuradha Koyan [send email] 0 Votes



Government has to take some serious steps to stop such cheatings from the Gas agencies to public. We are paying tax to the governmnet not to get irriated with such cheap dealers. As a leader you are bound to listen to our problem & take actions.

634 days ago by Anila [send email] 0 Votes



i am staying in kandivali east lokhandwala i booked gas on phone for home delivery on03.05.08 but till today 13.05.08 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response on phone 28870863, 28874277

534 days ago by Prafulla More [send email] 0 Votes



As i have booked on 09/08/08 & no. was 7 but til date we have not recieved as i stay in mira rd our service provider name is Jayshree gas services They provide black cyl on time ans also deliver & if we people ask they tel us to take down by your ownself were we are paying the charges for the delivery also i wish you people take the action on this people. we are facing this problem from last 4yrs

524 days ago by Manohar [send email] 0 Votes



pls give me service officer land/cell number in udupi or manipal juridiction.

427 days ago by Balaji Subramanian [send email] 0 Votes



Hi

My Dad is consumer in Rukmani Gas Agaency Coimbatore when we call them its always engaged & reply you get from them is very harsh this is not the way service is handled by a gas agency.

Regards


16 days ago by parmeshver 0 Votes



Dear Sir,

Dear Sir last one year we are facing continues too much problem after booking the cylender.My Gas connection is from Priya Gas Agency, Hapur branch Ghaziabad. Sir, I booked gas for home delivery on 6oo337(booking No. 20877) till today 20.01.10 cylinder not deliver. Whenever I make phone call & go to your office to their representative, he says tomorrow must be delivered. We had personally contact many times with agency owner Mr. Kamal (Date 30) but we have not received any positive answer from that side. Finally we had given our problem in writing on 31/1/10 to Mr Kamal & take receiveng. I am very sorry to say we are facing much problem due to this type of service with HP. Sir, This is totally harassment case. Sir we are going in consumer court after this. We are not responsible for any problem which u have to face in future.

Kindly look in to the matter & solve the problem otherwise I have to take a legal action against you.

Gas connection no. 601862.

regards

Non receipt of GAS After 20 days booking…

1. HP Gas Complaints - PRIYA GAS SERVICE, HAPUR (GHAZIABAD)


I had booked GAS on[protected] on mobile no [protected], and I got that ‘your booking no is 7388 .

But till today the[protected], I had not received my GAS and for last three days I have no GAS.

Book Name :- Gurudyal singh., & Book no is 601977.


Pls do the needful


Thanks & Regards
Neha
[protected]
Hapur

HP Gas — Unable to get the HP Gas last 25 Day

I have booked for HP Gas 25 days back. But till now I did not get. They are replying that GAS supply is stoped for last 3 weeks. They also said that they could not deliver to Home. What is truth I dont know.
Please take some necessary action against that.
Customer name : Smt Sabitri Chowdhury
consumer no. # 608985

Regards
Ananta
[protected]

AGENCY: Sudhindra Agency manipal Udupi district.Ph.No.[protected].
Consumer Name: Mahabalesh
Consumer No: 624435

1. leakage in cylinder.
we are facing problem of leakage in sealed cylinder. if we do complaint with agency, they are giving irresponsible reply. They are always used tell that, we are not responsilbe for that you have to talk with the HP gas company.
2.Hp gas delivered not in time.
In our home all family members are going for job. so we called requested agency that Please tell, when Hp gas will be delivered, so that we can put leave on that day. First of all they are not informing us when the gas will be delivered, if we ask also they giving irresponsible answer.(we cant say the exact date and all). we are taking 3 -3 days leave
waiting for the single gas cylinder.

Please sort out this problem as soon as possilbe.

Thanks & Reagrds,
Shashikanth

HP LPG — IRREGULARITIES OF SUPPLY

M/S GANAPATI GAS HAS BEEN APPOINTED BY HINDUSTAN PETROLIUM COMPANY IN OUR LOCALITY TO PROVIDE THE LPG.BUT THAT PARTICULAR DEALOR IS NEGLECTING TO PROVIDE THE GAS IN DUE TIME.AFTER BOOKING THE GAS CONSUMERS HAVE TO WAIT UPTO ONE MONTH TO GET THE GAS.MOST OF THE TIME CONSUMERS LIKE ME DONOT GO TO THE DEALER POINT BECAUSE OF THEIR RUDE BEHAVIOUR

Home Connection — refusal of delivery

Sir,
I have gas connection with Indane.My customer number is 9787.I have booked on 15/3/2009.My distributor, M/S Pradeep Indane Services, Thalayolaparambu, Ph:[protected], -234426, Sap:197226refused to deliver due to booking reason.
Kindly sed the reasons of refusal.
Thanking You,

BOOKING PROBLEM
My consumer no. is 675323 and i am a resident of 3/5143, krishan nagar, Karol Bagh, New Delhi - 110005 ( my cell no. is [protected]) M/S Shakti Traders ( HP Gas ) is the distributor for my connection. When ever I have been trying to contact the agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days over phone continously for booking the gas cylinder. But I am very sorry to bring to your notice that thare is no response from them. The telephone no. provided by them[protected] /[protected] remains busy and not answering, the gas has not been booked. Every time I have to face the problem for booking of gas cylinder.
Kindly look into the matter and ask the dostributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
Regards
Umesh Aggarwal

I am fully agree with Mr. V.Dhananjayan. I am also having the gas connection with same agency. M/s. Kiran gas agency always delay is sending the refill gas even after 10 days of apllying.
All the workers including the owener use very rude language with their customers.
If possible, kindly give the contact detilas of concern officer where the official complaint can be made.

YOU CAN FILE COMPLAINS ONLINE IN HP SITE THE LINK IS, http://jihaan.hpcl.co.in AND YOU WILL GET A CALL FROM YOUR REGIONAL HEAD, THESE PEOPLE ARE REAL HOLLIGANS . I HAVE FILED A COMPLAINT AND WAS RESOLVED IN 10 DAYS.

I AM SORRY THIS IS THE COMPLETE LINK TO FILE COMPLAINS ONINE.

http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx?formID=AD13FC8358FF73D2B...⇄

I am suparna laskar staying in the vishrantwadi my gas supplier agent
(Kekan Gas Agency, Tingere nagar, vishrantwadi)is always giving me trouble for booking as well as for delivery every time he give excuses
by saying cylinder is shortege, and he also made a rule that if i book cylinder on any date of the month then next booking can be possible after
receiving delivery that is almost after 10 days and again wait next 10 days
for next booking.
i can'not understand about this rule and this gas agencies also selling in black by charging additional cost to other and give booked cylinder.
This mal-practices is taking place in this agencies and when we try to
clarified about our booked no: never give right information, they treat also very rude to the customers half of the time their phone not in work or never receive the call.
Please give me idea about it because as both o[censored]s is working it is very difficult to do follow up with them .Delivery boy also charge extra money .
The agency also told us to do whatever we can do...
CAN WE DO ANY THING AS CUSTOMER???????????????