Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

i have hp gas onnection from date 23.02.2004 and consumer no:517311 and i asked additional cylinder last three years , but authorised peoples ( tirupur gas service ,tamilnadu phno:[protected]are not responding till today ,please take nessossery actions asap

HP Gas — for New additional cylinder

I have been requesting the HP gas dealer for providing an additional cylinder req.No.397/117 dated 23/07/2008.

later i used to query him, th guy will say it is not released or it was released and was allotted.

This is going to continue.

I want to know why the dealer is not maintaining a waiting list so that he can allot the connections based on waiting list.

address of the dealer:
Kale Gas Agencies,
Dealer Code : 952040
Anjuman complex, Sadar, NAGPUR.
ph: 2583210, 2583987, 2584666, 2584291

I don't know when the gas gets finished and every time it takes 8/10 days get a refill gas.

pls any one help me out

R/Sir

I am from pune I have requested for additonal cylinder from nearar HP Gas agency in 2006, . we are not giving second clyinder to a conusmer who is not a there customer older than one year.
In 2007 i have requested for the same they said HP has stopped giving second cylinder, we don't know when will they start. As a consumer we have to rely on there answere because there is no other means any P R O from HP, to whom we can ask what is the real situation.
In 2008 June, They have accepted booking for second cylinder
but this time again same thing they are repeating "Until now company hasn't started distribution".

My question is to whom we asked, what they are talking is truth or not ?

one thing more, for the new connection also they have forced me to purchase costly gas-stove, from there agency. This Ridicules, Does is not HP Gas company responsiblity to stop this ?

Further i kindly requset you sir, please let us know when we will get additional cylinder

I am a HP gas customer (No. 621053) since 2001 with single cylinder. In October-2009 I transfered it from Manikpur (U.P.) to Ghaziabad (U.P.). I made several visits to Tyagi Gas Service[protected], Sihani Gate, Nand Gram, Ghaziabad for supplying second cylinder but every time they misguided me by saying the shortage of cylinders. If there is actual shortage of cylinders why new gas connections are being issued. I request you sir, please supply second cylinder at your earliest.

Hp Gas Agency — Additional cylinder

no additional cylinder able to still so i am requesting for additional cylinder please provide me to additional cylinder.

thanks.

My CUSTOMER NO IS 641966

Since 1& 1/2 yr of hp consumer

but for additional cylinder still i have not received.

pls. give the feed back .

Thanks & regards,
[protected]

Me Balasheb Wagh 2 Year Jhale me Cyclinder Booking Kele Ahe Tari Mala Ajun Gas Agency Wale sangtat No Lagla nahi tari Kya Problem Aahe Lavkara lawak Phon Krun Sangage.

My Address. Tornagad Nagar, N-2, CIDCO, Aurangabad. PH. NO. [protected]

My Agency Name : - Bhawani Gas Agency


Thank you

every time they misguided me by saying the shortage of cylinders. If there is actual shortage of cylinders why new gas connections are being issued. I request you sir, please supply second cylinder at your earliest.my gas no 639396 manasa gas ajency hyderabad a.p

To,
The Customer Care Manager,

My residence is now in Thindal, Erode - 638 012, Tamil nadu.
I use to fill my petrol for my Bike in Thindal HP Bunk usually.Some two days back I have put petrol in this bunk which is having high mix of Kerosene.Beacuase of this I have faced statring problem and when enquired about this to my friends they all faced the same problem.
Please enquire about this and do the needful sir.

With Regardss,
Raja

MY CONSUMER NO IS 604375 WITH LALIT GAS AGENCY VASHI NAVI MUMBAI.THEIR TEL NOS.27884171, 72, 73.Ibooked my gas on[protected], I have not received the delivery till today.when I asked the lady told me that it will take another 5/6 days, if you wants it urgently bring empty cylender & take filled one on your own.Before this also I had to go & bring the cylender.I AM EX.IOCL EMPLOYEE(RETIRED)contact no.[protected].THE SERVICES OF ANAND GAS WERE MUCH BETTER THAN THIS PRESENT DEALER.you are requested to instruct the dealer accordingly. The other cylender is also empty.I hope that you will the needful in this matter.Waiting for your favourable reply.THANKS.

HPCL GAS DISTRIBUTION AUTHORITY OFFICIALS ARE NOT BOTHERED ABOUT THE DOMESTIC CONSUMERS.PETROLEUM MINISTER MUST TAKE NOTE OF IT.

HP Gas Cylinder — Delay of refilling

My HP gas connection no-617342 from tagi gas agency.

booked for refilling on 5th april 2010.The people of the gas agency are so rude and mannerless to speek to customer.they are not refillig
my sylender.

HP LPG — NON-RESPONSIVENESS

i had taken a HP lpg gass connection for the last 12 yrs my consumer number is 603182.as i am in desperate need of a lpg cylinder.i have been to their HP agency nearby(karan Gas agency sco 269 , sector-16.panchkula).nobody is intrested in dealing with the request.they are not on their seats most of the time.they keep the receiver of the phone so that no call comes.when i visited thier place for the connection i had to wait for 3 hrs in Q.then i spoke to them regarding the matter,their reply was very rude.the response is really very shameful.i think a video should be made and showm to everybody.they dont know how talk.i ll be greatful if could help me in this case as this thing has alresdy taken more than 15 days.
i would also like to intimate HP company higher authorities so that they can come to know the reallity of their company on grounds.

please send me my e-mail adress
14 kg gass rate godown & home delivey

HP Gas — Worst Service & harrashment

I have facing the issue of not getting the HP Gas cylinder in time from last 3 year. I stay in hadapsar and never get the delivery in time. It takes min 15days to deliver. Yashoda gas agency is the worst class service provider of HP in hadapsar and their ppl demand for more money as well when they deliver the cyilider.
Also they never weigh the cylinder rather they never carry the weighing machine with them.
To book for another number they dont allow the person to book till next 15days.They talk about the rule of not accepting next request before 15days but are they following the part of delivery within time? If they are not delivering in time they should not harrash customers by not allowing to book.
Their phones never works. It comes engage day and night and they are really not bothered of the same. My consumer number is 611589 at Pune, hadapsar. Contact me on:[protected]
HPCL managers who claim themselves to be customer friendly, Please someone take serious actions against this. Thanks.

HP GAS (PRIYA GAS HAPUR) — Delay in Delivery of cylinder

I BOOKED FOR REFILL ON 17-1-09
So, today date is 30-11-08 but no delivery gas .
no proper reply from PRIYA GAS GARH ROAD HAPUR.
PLEASE TAKE NECESSARY ACTION AND DELIVER THE CYLINDER THE IMMEDIATELY.
This Problem not first time
MY CELL NO.[protected]

Pramod Sharma
Gadhi Vihar (Hapur)

there should a online booking centre is to be installed
.

HP Gas — Worst service

Hp Gas is the worst service i have seen till now.
No one exactly says, where to give a complaint against agency.
There is a customer care number, but he does not log the complaint, instead he says i will inform the dealer.
sab ke sab chor hain.
Gopal Rao enterprises, santoshnagar, Hyderabad is the agency that never delivers on the said date.
These people sell the cylinders in black market for Rs.500 and keep on delaying the delivery of cylinders.

Who ever is the owner/ incharge of this organisation, ur service really sucks.

HP Gas Complaints - Late delivery
Review all HP Gas complaints
HP Gas
Posted:[protected] by RAJESH SHARMA [send email]



Late delivery

Complaint Rating:
I booked gas for home delivery on03.05.07 but till today 14.05.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response.

I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP.
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Comments Sort by: Date | Rating

995 days ago by Satish Bhardwaj [send email] 0 Votes



I booked gas on phone for home delivery on03.05.07 but till today 16.05.07 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response on phone no.[protected]

I am very regret to say we are facing much problem due to this type service and it is regular happening with HP. Very bad service!

933 days ago by Pradyot N. Banerjee [send email] 0 Votes



I booked gas (HP) 25 days back, booking no. 4, my consumer no. is 601069. Dealer - Kanchan Flame, Rodkal, Kolkata. Every time when I am calling at[protected], I have been informed that it will be delivered on next day and asked to contact[protected]. When we are contacting at Rodkal at[protected], I have been told some or the other excuses and promised to send by next day. Unfortunately, the service is very poor and we are the worst sufferer.

858 days ago by Vani Harikrishna [send email] 0 Votes



CONSUMER NO.627989
NAME.V.NAGARAJ


I HAD BOOKED A CYLINDER 25 DAYS BACK THROUGH SUGAM ENTERPRISES WHO HAPPENS TO BE OUR AREA DISTRUBUTOR AND I WAS GIVEN ASSURANCE OF DELIVERYING OF GAS WITHIN 20 DAYS TIME FROM THE DATE OF BOOKING . BUT EVEN AFTER 25 DAYS THEY ARE LEAST BOTHERED TO DELIVER THE SAME AND WHEN I TRIED TO CONTACT THEM OVER THE PHONE THEY ARE GIVING ALL SORTS OF EXCUSES SAYING THAT LOAD HAS NOT COME, SYSTEMS ARE DOWN ANDTHEY JUST DISCONNECT THE PHONE INSPITE OF SEVERAL REQUESTS. HERE I WOULD LIKE TO REMEMBER THE OTHER TWO AGENCIES ONE AT RAJAJINAGAR ANOTHER AT YELAHANKA WHO GAVE VERY GOOD SERVICES ALL THESE YEARS AND FOR THE ONE AND A HALF WE ARE FACING THE SAME PROBLEM FROM SUGAM ENTERPRISES
THERE IS NO LIMIT FOR THEIR ARROGANCY

857 days ago by Shankar Kumar Dey [send email] 0 Votes



HP Gas helpline No. 1716 is not responding for the last seven days and I am not able to book for a cylinder refill. Emergency No. 23507505 attended by one Mr. S. Thakur refused to take the complaint on 02.10.07 at 12.30 a.m.

I wonder what is wrong with HP Gas. God help the state.

857 days ago by Piyas [send email] 0 Votes



I am very much agreed on what you have said regarding HP gas refill at kolkata. I also tried several times, but didn't get any response. Please someone, if you get any response at any phone number, let us know.

856 days ago by Mohd Shah [send email] 0 Votes



it's to catch some concern of regrding officer's of the HP gas that their authorized center for public aid, are just making your's coustomer fool on your's name.
being one of the coustomer of your gas service at ALIGARH(ISAQ AGENCY), get no response from your so called service agency, interm of providing cylinder's on time.
this agency before also is under the eye of local administration for their unsatisfactory and illegal activites also, so do take proper action against them to rectify the problem either from your side or from your agency side, so as not loose faith of your customer from HP.

856 days ago by Swati Sadanand Salvi [send email] 0 Votes



I want to booked cylinder my no.620557. cylinder egency so many time changed Office phone no without informed to cust. I want cylinder within 2 days please do the needful & give contact no

827 days ago by Soumen Kumar Das [send email] 0 Votes



The Service of HP GAS is really worse in our area in Kolkata. They dont listens to customers at all, sometimes they misbehaves with us also. Their service is horrible here. I am planning to shift to other available agencies/dealers.

774 days ago by Arun Kumar [send email] 0 Votes



I booked gas for home delivery on04.12.07 but till today 24.12.07 not deliver. he says tomorrow must be delivered. And when you call on phone no-body response.

I am very sorry to say we are facing much problem due to this type service and it is regular happening with HP.

749 days ago by Pankaj Prasad [send email] 0 Votes



I have booked a cylinder on 2/1/2008 and was told that it will be delivered in a week but till date I did not get it. I call up everyday and they responded that they have sent it thrice and the door is locked where as my wife is always at home. The delivery boy comes to deliver at the building near my apartment but not at my place. This is becoming a regular feature. My cylinder comes from M/S Satyatulsi Agencies, Hyderabad. I am very disappointed with the services.

732 days ago by Anuradha Koyan [send email] 0 Votes



Government has to take some serious steps to stop such cheatings from the Gas agencies to public. We are paying tax to the governmnet not to get irriated with such cheap dealers. As a leader you are bound to listen to our problem & take actions.

634 days ago by Anila [send email] 0 Votes



i am staying in kandivali east lokhandwala i booked gas on phone for home delivery on03.05.08 but till today 13.05.08 not deliver. Whenever you visit there representative, he says tomorrow must be delivered. And when you call on phone no-body response on phone 28870863, 28874277

534 days ago by Prafulla More [send email] 0 Votes



As i have booked on 09/08/08 & no. was 7 but til date we have not recieved as i stay in mira rd our service provider name is Jayshree gas services They provide black cyl on time ans also deliver & if we people ask they tel us to take down by your ownself were we are paying the charges for the delivery also i wish you people take the action on this people. we are facing this problem from last 4yrs

524 days ago by Manohar [send email] 0 Votes



pls give me service officer land/cell number in udupi or manipal juridiction.

427 days ago by Balaji Subramanian [send email] 0 Votes



Hi

My Dad is consumer in Rukmani Gas Agaency Coimbatore when we call them its always engaged & reply you get from them is very harsh this is not the way service is handled by a gas agency.

Regards


16 days ago by parmeshver 0 Votes



Dear Sir,

Dear Sir last one year we are facing continues too much problem after booking the cylender.My Gas connection is from Priya Gas Agency, Hapur branch Ghaziabad. Sir, I booked gas for home delivery on 6oo337(booking No. 20877) till today 20.01.10 cylinder not deliver. Whenever I make phone call & go to your office to their representative, he says tomorrow must be delivered. We had personally contact many times with agency owner Mr. Kamal (Date 30) but we have not received any positive answer from that side. Finally we had given our problem in writing on 31/1/10 to Mr Kamal & take receiveng. I am very sorry to say we are facing much problem due to this type of service with HP. Sir, This is totally harassment case. Sir we are going in consumer court after this. We are not responsible for any problem which u have to face in future.

Kindly look in to the matter & solve the problem otherwise I have to take a legal action against you.

Gas connection no. 601862.

regards

Non receipt of GAS After 20 days booking…

1. HP Gas Complaints - PRIYA GAS SERVICE, HAPUR (GHAZIABAD)


I had booked GAS on[protected] on mobile no [protected], and I got that ‘your booking no is 7388 .

But till today the[protected], I had not received my GAS and for last three days I have no GAS.

Book Name :- Gurudyal singh., & Book no is 601977.


Pls do the needful


Thanks & Regards
Neha
[protected]
Hapur

HP Gas — Unable to get the HP Gas last 25 Day

I have booked for HP Gas 25 days back. But till now I did not get. They are replying that GAS supply is stoped for last 3 weeks. They also said that they could not deliver to Home. What is truth I dont know.
Please take some necessary action against that.
Customer name : Smt Sabitri Chowdhury
consumer no. # 608985

Regards
Ananta
[protected]

AGENCY: Sudhindra Agency manipal Udupi district.Ph.No.[protected].
Consumer Name: Mahabalesh
Consumer No: 624435

1. leakage in cylinder.
we are facing problem of leakage in sealed cylinder. if we do complaint with agency, they are giving irresponsible reply. They are always used tell that, we are not responsilbe for that you have to talk with the HP gas company.
2.Hp gas delivered not in time.
In our home all family members are going for job. so we called requested agency that Please tell, when Hp gas will be delivered, so that we can put leave on that day. First of all they are not informing us when the gas will be delivered, if we ask also they giving irresponsible answer.(we cant say the exact date and all). we are taking 3 -3 days leave
waiting for the single gas cylinder.

Please sort out this problem as soon as possilbe.

Thanks & Reagrds,
Shashikanth

HP LPG — IRREGULARITIES OF SUPPLY

M/S GANAPATI GAS HAS BEEN APPOINTED BY HINDUSTAN PETROLIUM COMPANY IN OUR LOCALITY TO PROVIDE THE LPG.BUT THAT PARTICULAR DEALOR IS NEGLECTING TO PROVIDE THE GAS IN DUE TIME.AFTER BOOKING THE GAS CONSUMERS HAVE TO WAIT UPTO ONE MONTH TO GET THE GAS.MOST OF THE TIME CONSUMERS LIKE ME DONOT GO TO THE DEALER POINT BECAUSE OF THEIR RUDE BEHAVIOUR

Home Connection — refusal of delivery

Sir,
I have gas connection with Indane.My customer number is 9787.I have booked on 15/3/2009.My distributor, M/S Pradeep Indane Services, Thalayolaparambu, Ph:[protected], -234426, Sap:197226refused to deliver due to booking reason.
Kindly sed the reasons of refusal.
Thanking You,

BOOKING PROBLEM
My consumer no. is 675323 and i am a resident of 3/5143, krishan nagar, Karol Bagh, New Delhi - 110005 ( my cell no. is [protected]) M/S Shakti Traders ( HP Gas ) is the distributor for my connection. When ever I have been trying to contact the agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days over phone continously for booking the gas cylinder. But I am very sorry to bring to your notice that thare is no response from them. The telephone no. provided by them[protected] /[protected] remains busy and not answering, the gas has not been booked. Every time I have to face the problem for booking of gas cylinder.
Kindly look into the matter and ask the dostributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
Regards
Umesh Aggarwal

I am fully agree with Mr. V.Dhananjayan. I am also having the gas connection with same agency. M/s. Kiran gas agency always delay is sending the refill gas even after 10 days of apllying.
All the workers including the owener use very rude language with their customers.
If possible, kindly give the contact detilas of concern officer where the official complaint can be made.

YOU CAN FILE COMPLAINS ONLINE IN HP SITE THE LINK IS, http://jihaan.hpcl.co.in AND YOU WILL GET A CALL FROM YOUR REGIONAL HEAD, THESE PEOPLE ARE REAL HOLLIGANS . I HAVE FILED A COMPLAINT AND WAS RESOLVED IN 10 DAYS.

I AM SORRY THIS IS THE COMPLETE LINK TO FILE COMPLAINS ONINE.

http://jihaan.hpcl.co.in/booking/ComplaintRegister.aspx?formID=AD13FC8358FF73D2B...⇄

I am suparna laskar staying in the vishrantwadi my gas supplier agent
(Kekan Gas Agency, Tingere nagar, vishrantwadi)is always giving me trouble for booking as well as for delivery every time he give excuses
by saying cylinder is shortege, and he also made a rule that if i book cylinder on any date of the month then next booking can be possible after
receiving delivery that is almost after 10 days and again wait next 10 days
for next booking.
i can'not understand about this rule and this gas agencies also selling in black by charging additional cost to other and give booked cylinder.
This mal-practices is taking place in this agencies and when we try to
clarified about our booked no: never give right information, they treat also very rude to the customers half of the time their phone not in work or never receive the call.
Please give me idea about it because as both o[censored]s is working it is very difficult to do follow up with them .Delivery boy also charge extra money .
The agency also told us to do whatever we can do...
CAN WE DO ANY THING AS CUSTOMER???????????????