Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

Booked a gas refile cylender for home delivery on.15.11.2018 but till today your distributor/agency lingaraj gas unable supply this. Today is 27.11.2018. Whenever i make a phone call to their office, they says just our representative going to deliver your gas. Every telecon call they 've say this type of language, i am very sorry to say we are facing much problem due to this type of service and it is regular happening with hp. My gas agency... M/s. Lingaraj gas agency, at/po. Khandagiri, bhubaneswar,
Details,
Consumer no. 617859
Name-ankit ratha

Dear sir i have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account smt. Lilavati my consumer no-644471 my mail syadav[protected]@gmail.com dealer code 16061600 faugi gas service

Dear sir, i regularly filled petrol 150/200, day before yesterday i filled rs.150 [protected]@chaitanyapuri hp [protected]@hyderabad. There is a huge short in quantity, i noticed that short in quantity, it happens almost 2-3 times in same hp petrol pump which is [protected]@chaitanyapuri, hyderabad. Kindly, lodge a complaint against them and take the necessary action.

Dear sir

My hp customer id is[protected], after log in to website for issue of subsidy to getting to my account, i got message that 'thank you for opting subsidy". Actually i want subsidy but how they deactivated my subsidy. Kindly request you to activate my subsidy & help me to get subsidy amount, that i have not resolved from last 3 years.

Hp gas online booking — change of email id



52 reviews

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gauravhcu

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Dear sir i have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. Ghulam hassan bhat my consumer no-605870 my mail : [protected]@gmail.com agency name - reshi gas agency

Why am i receiving this message

"thanks for fuelling hsd ltrs 35.13 for rs.2500.00 in ka524788 at hpcl hp auto care center in bangalore rural. Txntime[protected]:27:05."

I never used this vehicle before.
My concern is that the sms received from a reputed oil marketing company and it would lead to complications further if this is not notified.

Please look into this

Dear sir/madam,

My granny facing issue related gas subsidy, she not even get single subsidy in her bank account, when we check gas agency and bank institute both are stating that aadhar is link to our system and confirmation given through their system printout, but still facing same problem (Subsidy not credited in her bank account) and we are facing this problem from the beginning,

Her name is mumtaz khan having aadhar number "[protected]" with the bank account in state bank of india dharavi branch.

It is humble request to do the needful as soon as possible and do let us know if need any more information please contact me on [protected]@gmail.com or [protected].

Thanks in advance

Sir, I am HP Gas consumer. Subsidy is not transferred in my bank account.in which account s ubsidy transferred has failed, was not my personal account and that account is now permanently closed.please send my gas subsidy in my below mentioned bank account number:-
Account no:-[protected]
Bank name:-state bank of india
IFSC CODE:-SBIN0017018
ACCOUNT HOLDER:-ARJAN SINGH
LPG Consumer no.512285

Dear sir i have submitted wrong email id while registration, i have not activated my account. I try to register again there is a message that you have already created account. I request you to please delete my account and enable me for create new account. My consumer no - 605620 my mail : [protected]@gmail.com agency name - shri vighnahar hp gas gramin lpg vitrak

Company info:-
Company name:- hp gas
Agency:- siddhi shesha shakti enterprises
Telephone no:[protected]

Customer info:-
Lpg id:- 2 [protected]
Customer no:- 601825

I had booked hp gas cylinder on 3 november 2018.
And got the gas booking no:- 505166
Later on 6 november 2018 i got a message saying that my gas cylinder has been delivered to me! But i did not get any cylinder.
What hp has done is, they gave away my cylinder to some local hotel or someone who pays huge money.
We later complained to them on 12 november 2018. And they told us that they will deliver it. Its been 18 days, but till date we have never recieved our refill.
They always do this sort of malpractice to earn some extra money in black and cause problem to us.
I need to give them stern warning and importantly give us our undelivered cylinder. How do they expect us to cook at home.

(We have already complained them in person, telephone and website but they have not resolved it)

Hp gas s. No:[protected], consumer no: 619242 lpg gas subsidy was not transferred to my regular bank account in the andhra bank, bachupally branch, hyderabad. Therefore, for searching the status of my lpg gas subsidy, i open the ‘subsidy give up’ folder of your web site and fill the necessary information. My intention is to find out in which bank my subsidy is transferred and not to give up lpg gas subsidy, but due to oversight or by mistake i fill the details of ‘subsidy give up’ folder. Now, it is learnt from my gas distributor that my hp gas subsidy is stopped.in view of the above, it is requested to restore my lpg gas subsidy. It is once again reported that due to oversight or by mistake i have filled the details of ‘subsidy give up’ folder and my intention was not to give up the lpg gas subsidy. Lastly, it is humbly requested to restore my lpg gas subsidy.

On 26/09/2018 booked cylinder and as per receipt of sms payment done online throgh http://ezpay.hpcl.co.in amount of rs.821.93 and same debited to sbi. But due to not reciept of payment dealer taken back cylinder and delivered on 01/10/2018 for rs.865. Register complaint on call [protected] request no.18149627. Called to see about status of request lady reverted same has been closed and again raise complaint and cut phone. Again called for complaint then also unnecessary call on hold for 28 minutes and complaint not lodged. This was totally unacceptable. At one hand sms by hp for cashless and delay in timelines. I beared extra cost due to you. Hence refund full amount. Hope this will taken seriously and resolve.

Also raised complaint with citrus pay but they reverted transaction was successful. But as per dealer till amount not credit to his account and he ready to show bank statement.

Finally again raised complaint to hp gas under complaint no.[protected]Consumer no.608405) and following with hp gas then there revert is still looking in to matter and final revert as below :-

Alok kumar[protected]/11/2018 11:32 pm
Dear customer,

We at hpcl have commitment to provide high standard of service, kindly allow us some more time our it team is already working. We will keep you posted regarding same.

I have all sms and communication details.

Complaint :-

Against hp gas and citrus pay?

Desirable resolution :-

1. Refund full paid amount including gst + till date interest and
2. Unnecessary extra cost beared by me due to failure at your end.
3. Is it necessary to follow up with these companies and if someone (Mostly all) not taken follow up then where funds are lying? This is very serious?

Hp gas consumer number 608405

My subsidy has been lapsed since[protected] to[protected], in spite of registering and doing kyc and same aadhar in bank i still receive my subsidy money. Please resolve this issue.

My agency is harish gas agency vellore and visiting it multiple times is of no use.

I want my subsidy money to credited for this period of time.

I have booked the hp gas today and i have make the payment through online it's seems to be money deducted from account and hp gas page not respond to the payment success page it's got stopped and i make the payment though gateway of sbi. Can any one help us how to approach the team for at this case below is message i got from bank
(Dear customer, txn — inr 950.59 on 17/11/18 21:53 at nicdmhfwpocgasbiep is approved.)
.

Hi sir my name is shaik jani basha i have submitted adhaar card in bank and adhaar updated bank account many times but the npci is still inactive. So my hpcl gas subsidy transaction is failed many times pls active my adhaar to npci database. My adhaar number:[protected] and my account details canara bank, account no:[protected], ifsc code:ubin0533033, union bank of india, pasumarru branch. So pls update my account in npci database

Hi sir my name is shaik jani basha i have submitted adhaar card in bank and adhaar updated bank account many times but the npci is still inactive. So my bharath gas subsidy transaction is failed many times pls active my adhaar to npci database. My adhaar number:[protected] and my account details canara bank, account no:[protected], ifsc code:ubin0533033, union bank of india, pasumarru branch. So pls update my account in npci database

Hi

I am basudav s prajapati (Consumer no-652531). I have hp gas connection. Now, my account is blocked. As i had not booked gas cylinder during last 90 days. I was not at maharashtra (Mumbai) for last 1 months as a result i could not able book gas cylinder. I have already written application to my gas agency - asu agency gas (Kandivali west) to unlock my account.

Kindly, un lock it as soon as possible.

Thanks

I have submitted e mail id [protected]@gmail.com at the time of registration. My consumer number is 615697. I could not activated my account because l have not received activation link to my e mail id [protected]@gmail.com. Icould not able to book gas online and request for issue for dbtl. I have requested earlier to resend activation link.
I again request to resend activation link to [protected]@gmail.com.
Thanking you
Talpada dashrathbhai r
Consumer no.615697

We are consumers in bangalore from ravi enterprises. Consumer number 660723.
As per our experience so far, all delivery boys behave rudely and are impatient. They demand a delivery charge of 30 rupees from all customers. Are they not being paid salaries? Is not the delivery charge included in the bill? All customers are dissatisfied with this.
Please address this long pending issue immediately.

Hp gas — cancellation for give up subsidy request
Rani submit a complaint i am malliga. By mistake i have sent a request
To giveup subsidy due to wrong click on "opt out of subsidy option".
Now i need to cancel it. So i request you to please cancelmy giveup subsidy request immediately. I need my subsidy.

Email: [protected]@gmail.com

Distributor name :kovartanambika gas agency
Distributor code : nallur
My consumer no : 675470
Mobile number : [protected]
Lpg consumer id :[protected]
Aadhar number :[protected]