Hindustan Petroleum Corporation [HPCL] — complaint for fooling the customer while filling petrol | |||
I wanted to complain against HP Fuel Station Address -Marathahalli, VARTHUR MAIN ROAD, VARTHUR HOBLI, Marathahalli Village, Marathahalli, Bengaluru, Karnataka 560037 I went to take petrol of 320 Rs. Then one of the worker came instantly to me and asked you want to pay cash, card . I said card. Meanwhile other worker came & he started filling the petrol. The first worker smartly engaged me, he insisted to pay via app like paytm or mobiqwik by saying you will get cashback. I denied to do that & paid by card . Then I noticed fuel meter, it says petrol filled of 320.I was bit surprised, how come so fast. The next moment I checked mine bike fuel meter & my fuel tank. I realized the fuel filled was way too less. I shouted on worker & threatened him, he smartly gave me excuse that I have filled Petrol of 220 Rs instead of 320 Rs. Then he filled petrol of 100 rs with no additional charge. I still feel He initially not filled petrol of 220 also may b 100 or 50 rs. This is really bad & very frustrating behavior. Your employees are fooling & cheating customers. Because of all these wrong doings HPCL image is declining day by day. Please take some proper actions on the culprit manager and workers. I strongly believe everybody at the fuel station is involved in this fraud. I have attached the transaction bill. in case of anything more you can send me a note on my email - abhisu.[protected]@gmail.com Was this information helpful? | |||
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint. | |||
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Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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