Hindustan Times — Blocked coupons

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

FW: Blocked my Coupons (GIRJESH SHARMA) customer service to you Dear Sir, Thank you for writing to us & we acknowledge receipt of your e-mail dated September 11, 2015. Your feedback is important to us and we are committed to provide a satisfactory resolution. Our Customer Service Executives will respond you asap. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. This interaction is being tracked through the subject reference in this e-mail and we request you not to change the subject line in future correspondence. Assuring you of our best of services. Best Regards, Aditya Sharma Hindustan Times Customer Service Team From: Shanti Deep Fashion [mailto:[protected]@yahoo.co.in] Sent: 11 September 2015 14:08 To: Hindustantimes Customerservice Subject: Blocked my Coupons Dear Sir, I have booked the subscription of Hindustan Time on 03/06/15 with the cheque no 054971 dt 03/06/15 for Rs 799/, which was clear on 17/06/15. I was received the Redemption Coupon no 5478821 in the month July 15 and my paper was start from 1st of July 15, I will give the first coupon to the vendor 31July as well as I do during the month of Augt.15 and give the coupon to the Vendor. My Vendor return me the Aug 15 coupon with the reason of COUPON BLOCKED FOR ISSUE DUPLICATE COUPONS BY SALES TEAM, I can't understand the reason when I have the original coupons in my hand why are you blocked, I register the complaint no 2810 dt 03/09/15 for this matter in you call canter, but yet I have not receive the coupons. I will not read the news paper because my vendor was not deliver the paper for the reason of non payment. Why I suffer when I paid you Advance payment as per your scheme. Please do needful urgently. Thanks & regards Girjesh Sharma W-115, Sector 12 NOIDA [protected] [protected]