Hindustan Times — Cheque encashed: hut coupons not received: smt santosh chugh

Address:	New Delhi, Delhi, 110015
Website:	Hindustantimes

Dear Agnis/Avinash

Had sent the below mail on 24-Sep-2016, 28-Sep-2016 & 05-Oct-2016 in regard to non-receipt of HT Coupons despite Encashment of the Cheque.

Received response that the said point is being worked upon in mail dated 03-Oct-2016 & 28-Sep-2016.

However, Still, Am yet to receive resolution of the issue.Please check and revert at the earliest.

This cannot be kept lingering for so long, There has to be an SLA to close. Need the intervention of the Senior Management in the said regard.
Last option if still you keep on delaying the Resolution will be to log in Consumer Forum the said case detailing the hardships suffered and the proofs of Cheque Encashment.
Please let me know the way you would like this case to be taken forward to achieve the Resolution.
Dear Agnis/Avinash,

I, Santosh Chugh have requested for HT MEDIA Subscription for 14 Months and have got the Cheque encashed on 11-January-2016.
The Vendor has now STOPPED the supply of NEWSPAPER due to non-availability of coupons.
Had also reported regarding the same earlier to HT Executive who had called to verify regarding the supply of HT Newspaper. T
The same got rectified at that Time and Vendor started the supply last time BUT This Time the Vendor has now COMPLETELY STOPPED the supply of NEWSPAPER due to non-availability of Coupons.

Request to kindly provide the coupons at the Earliest as WE had already made the the Payment with respect to the subscription in January 2016 BUT The Vendor is now forcing us to make the previous due payment.

Please find the Bank details where the said Cheque of 14 Month Subscription with HT MEDIA was encashed:-

1) Bank Name:- Oriental Bank of Commerce
2) Account Owner:- SANTOSH CHUGH
3) Account No:- [protected]
4) Cheque No:- 130686
5) Cheque Encashed in favour of HT MEDIA
LTD CC
6) Cheque Encashment Date:- 11/01/2016

Please find attached the passbook screenshots authenticating the above said subscription.

Request to kindly look urgently into the issue of NON ISSUANCE of coupons to the applicant despite the subscription amount related Encashment executed in January 2016.
Please take into due cognisance that Vendor has STOPPED supplying HT Newspaper & Also, is demanding Payment as the coupons have NOT been provided by HT despite having the subscription encashment executed in January 2016.

Please Treat this as absolutely URGENT and Request immediate action.

Thanks,
SANTOSH CHUGH