Hindustan Times — Coupons not delivered yet while 699/- already paid in Feb - Sec 10 Gurgaon

Address:

Gurgaon, Haryana

Hi HT With so much anger and frustration, I am writing this mail for last time. I am really fed up of repeating this story time to time for N number of customer care guys and sick of hearing every time that coupons will be printed and send within 7 days So Story for the last time here : Last year in April 2014, I changed my address from Bhiwadi to Gurgaon and on sending a mail, HT team delivered my coupons promptly at 280, II floor, Sec-10, Gurgaon This year in 2015, I renewed my subscription online by paying 699/- on Feb 19 (check trailing mail). But to my utter surprise coupons didn't came in 1 month. When I asked customer care, they said coupons were sent to Bhiwadi vendor (Why ??? ) . They admitted mistake and said coupons will be re-printed and send within 7 days to my Gurgaon address . From March, I am hearing this story and nothing is going on. Complaint no is 415 and its really shameful for such a group like HT to do such activities and harass customer . You really think I have no other work in my office and call you every week to find out about coupons ??? So for the last time, I vow never to subscribe HT and if you have any shame, then return my 699/- immediately or I will be go to consumer court and other platforms to raise awareness about your cheating !! Regards Sumit Gupta [protected]