Hindustan Times — Deficiency in service

Address:110001

From: Rajender Gujral
Sent: Monday, June 20, 2016 7:03 AM
To: [protected]@hindustantimes.com
Subject: A SERIOUS COMPLAINT OF DEFICIENCY IN SERVICE

Sir,
I subscribed to your newspaper under Gurgaon Winter Bonanza. Your repersentative Mr. INTZAR collected cheque number 304436 for Rs.799/= on[protected] and issued a receipt no.1005492 against it. The cheque was credited to your account on[protected] as per my bank statement. I also received sms messages from you confirming my subscription.
However I have not received any coupons promised by your executive and now the vendor is demanding money for the newspapers delivered. Once in first week of June2016 I also received a call from your office regarding my subscription and when I complained about non receipt of coupons, she promised to get these delivered. But nothing happened. My vendor is fighting with me for money. I have already paid the amount to you.
Please do the needful.
It is very disappointing to get this kind of service from a paper of HINDUSTAN STANDING and it is not doing anything to encourage people to subscribe to it.

This mail should be seen by your managing editor.
Name: Dr. Rajender Gujral
Address: 57 Arjun Marg, DLF Phase-1
Gurgaon 122002
Mobile: [protected]
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