Hindustan Times — Newspaper delivery not received after paying the subscription

Address:

Kendriya Vihar, Gurgaon, Sector 56, India 122011

Hello,

I subscribed to the HT Media group to have the Printed Hindustan times newspaper to be delivered to my Gurgaon address. I paid 1299 INR for 1 year subscription. Booking reference number # [protected], on 30Apr2022.

I received a verification call and was informed that I would get the Coupons soon for the newspaper delivery. But nothing happened.

I raised a complaint on 16 May 2022 by calling them and got an email that Complaint # 00387858 has been received. However next day on 17 May 2022 I receive another email that the complaint number # 00387858 has been successfully resolved... No one called me / no one checked if I have started receiving the newspaper, but the complain got closed next day.

Till date, 4June2022, I have not received any newspaper. I didn't expect this kind of service from Hindustan times. I really regret that I paid for the subscription of Hindustan times.

Please help, either get me the refund or start delivering the newspaper.