Address: | New Delhi, Delhi, 122011 |
I want to draw your attention that i have paid an amount of rs. 799/- thru on-line vide bank transaction ref. no. [protected] on 09.05.2016 for 15 months subscription of ht. the booking reference no. is htm[protected]. it is surprising that till date i have not received the coupens. the newspaper vendor has stopped delivery of newspaper.
2. from the last 3 years i have been taking this scheme, but every time when renewal of this scheme, this mismanagement happens.
3. beside this the newspaper vendor charges convenience fee of rs.30/- per month (total 30x15= rs. 450/-) and take the coupens and convenience fee in advance. if we decline this fee, he threatened to stop supply of newspaper. this has resulted financial loss to me.
4. from the last so many years, we read ht newspaper regularly but your service for supplying of coupens is pathetic and should be improved. your customer care no. 60004242 is always remain busy.
5. i once again request you to provide ht coupens and compensate me in lieu of convenience charges immediately, so that delivery of newspaper may be started.
(anil kumar gupta)
B-214, kendriya vihar,
Sector-56, gurgaon
Mobile no. [protected] Was this information helpful? |
I hope they will start printing again as its very useful handy information or else I have to switch to another newspaper.