Dear Sir
I had subscribed for your newspaper on 29th February 2020, but I am yet to receive coupons from you in this regard. My booking number is [protected].
I started buying the paper from my Vendor since then and had to pay his bill from my own pocket.
I spoke to your executive Mr. Dhananjay, suppose to be handling circulation, several times and every time he assure me of getting the coupons within a week's time but all in vain.
Once he put me on a con call within your office and that gentleman, l don't remember his name, assured me of the compliance shortly, this happened two months back and l am still waiting for that to happen.
Now the gentleman, Dhananjay has stopped taking my call even.
This type of customer service I was not expecting from a company of repute like yours.
I am deeply anguished.
I request you to take an immediate action and send me coupons for which i paid you or make a refund.
JOGINDER SINGH RAKHRA
A 1907, Grand Ajnara Heritage
Sector 74
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