Address: | Faridabad, Haryana, 121002 | Website: | Hindustan Times newspaper |
Dear Sir
This is with reference to HT times scheme "Delhi Super Bonanza Offer for 15 months" which I have taken from their executive Mr.Rohit having mobile # [protected] on 12th June under serial number HT6357154 and under serial SHT2345154
I have paid him cheque amounting to Rs 899 and same was cleared on 23rd June'17 and amount was credited to HT account.
Newspaper under this scheme was to be delivered from 1st July onwards. However no newspaper was being delivered as confirmed to me and this HT executive is not even picking my phone calls. I only received a SMS stating that newspaper will be delivered from 2nd July onwards. This is really frustrating to know that paper is not being delivered as per the commitment
It is with great disgust, frustration and my apprehension with which I am writing this email as I feel cheated by HT by offering such fake scheme as your appointed executive did not have any courtesy to attend to this issue and neither respond back to my repeated phone calls and SMS being sent to him.
I request complete refund of my amount as really do not want to pursue with HT with such customer service executive which you have appointed who does not even know how to service the client
Request you to kindly help to send back refund cheque in my name on my address stated on the form which I have submitted
Refund account payee cheque to be made in name of "Shobhit Tandon"
Waiting for your quick reply to close the matter and also send my cheque at earliest possible as I am really frustrated
Else I will be left with no other option but to approach legally through consumer service for looking into my concerns
Regards
Shobhit Tandon
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