Hindustan Times — not getting newspaper since mar 1! & not received coupons till now

Address:

HT Media Limited CIN: L22121DL2002PLC117874 Hindustan Times House (2nd floor) 18-20, Kasturba Gandhi Marg New Delhi – 110 001, India, New Delhi, Delhi, 110092

This has become a major headache for me lately. We have faced this earlier in the past and ignored the issue thinking now it is resolved but still it has come back to give us grief. I am literally fed up this #

We bought and pre-paid for a 15 months newspaper plan worth rs 899/- whose payment was cleared in nov 2018 itself. Besides other intermittent issues throughout the period so far, we have just stopped receiving newspaper completely since mar 1. On calling vendor, it was told to us that he is not getting coupons (That we should have received to begin with) from your employee named mr. Sandeep. I have had enough of this back and forth between multiple people.

Now this mr sandeep is not even picking up our calls if you cant provide us the newspaper just give us the refund

I insist you look into this matter promptly and focus on getting this resolved to prevent this from causing more inconvenience for us.