I have paid Rs 1299/- on 17/4/2020 & till date no coupons has been received to me. On customer care enquiry, they told me that your coupon was wrongly addressed. Thereafter, coupons were sent on my address - I -202, Raj Retreat Society Defence colony Bhopura Shahibabad Ghaziabad Uttar Pradesh-201005. But, it is yet to be received. Today, I again called on customer care number & Ms. Jyoti saxena informed me that your coupon was delivered to nearest office of your address & please talk to Mr. Arun kumar. I told her that why the coupon was not delivered on my address & why he did not inform me that your coupon was with me. Please give me number of senior office so that I will raise a complaint for this issue. But, she didnt provide me the number & forced me to talk with Me. Arun. It is not understand that I want raise a complaint against that persy and she insisted me to talk with him. The reason is well known that she wanted to settle my complain. I have been facing embarassing situation with my vendor when he is asking for coupons& sometime matter became harsh. Since, I have no coupon, I was in fault. But, no one is taking my complaint seriously. Please provide me coupons immediately to me & take appropriate action against those people who took my coupon for more than one month without informing me.
With regard
Chandan krishna
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