Hindustan Times — Studymate complaint

Address:Faridabad, Haryana, 121001

Respected Sir,
I enrolled my daughter to your Faridabad centre for class 9 maths. At the time of enrollment in the month of February they quoted the amount of Rs.23604/- to be paid in one go. They did not suggest the option of EMI which my daughter came to know during her classes at the centre.They forced me to pay the entire amount stating that enrolment is done only when the entire payment is made.

On 23rd the centre head asked all the students to fetch few more students to participate in the maths tambola game which would yield prizes like a iphone, speaker and other gifts. But when she refused to come over they insisted that it was compulsory.
On 26th April some comments were made towards her school maths teacher and her dance coach. Considering the fact that Mr.Gagandeep is a teacher himself he fails to show some sincerity and respect to fellow teachers. This topic struck my daughter very badly as she understands the value and effort put by someone who is a teacher.

Here are few incidents which convince me strongly to ask for a refund as I cannot let her do things against her will. I know that many students also go to study mate but that does not mean that she would enjoy the environment as same as they do. Before also when I had asked them for a refund they asked me to convince my daughter which I profusely did but how long can I go about convincing her ???

I request you to please refund the remaining amount after deducting as per your Terms and Conditions and I hope my concerns will be answered as soon as possible.

Looking forward for a quick and immediate response in terms of refund of my amount.

Regards
Gayatri Ramanathan
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