Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

I have Hindware Italian collection Chimney. I bought it 3 years ago. Now it is not working. I called Hindware customer care, a couple of time. but due to their busy line my call got disconnected. One i was put to wait for at least 20 minutes and then suddenly my call call get disconnected. I emailed for an appointment of service man, to which their reply was [protected][protected] Dear Customer, Thank you for your Hindware...

I Purchased Hindware Chimney for Kitchen 7/7/13. Unfair practices followed by M/sDealer Guliani Electrical Jail Road & Hindware Engineer. It seems there is nexus between dealers & service engineers which is tarnishing the image of brand Hindware. Service Engineers & Dealers harass the customers. This is my experience. There is no escalation matrix or CRM available in Hindware to take apprise of our issues....

Hi,
I purchased F Morwen series designer wash basin along with 2 other Queo wash basins vide sales order no. 1004so/12-13/000550 dated 31.08.2012 but water drain pipe was not supplied with this particular wash basin which fact was discovered at the time of installation. When I contacted Evok store,I was given customer care number of Hindware by the store manager Mr. Negi whereas it was duty of the seller to provide products complete...

there is a problem in push button of tank of toilet seat.
i call at customer care, they wrote my problem and said
that we will sort it out in next 24 hours. i call their agent
next day again he said that we will sort in next 24 hours
but today its 5th day but there is no response.
thanx...

Dear Sir/madam,

I had engaged services of EVOK ,Thane for doing up my modular kitchen.I wish to state that my experience with Evok wasof the worst kind,making me regret my choice .
After spending 4 lacs and bearing with a delay of more than 4 months i.e double the price and time taken by any other designer or carpenter,I do not have the least satisfaction.I
had to continuously follow up with the store ,firstly...

I have purchased hindware commode with cistern from M/s. P.C.Kundu, Chandannagar on 22.07.12. The material is in operation from Jan'13. The water is coming from cistern although managed by plumber two times. As per version of plumber, it is the mechanical defect of the cistern. Kindly look into the matter and arrange to set right the above things.

Samarnath Chatterjee
[protected]
[protected]
email:...

We had purchased the Gold model built-in oven of Hindware's from a local dealer in Coimbatore. Though we had purchased the oven in October 2012, we were able to install the built-in oven only in January 2013. We realized that we might have misplaced the manual and since we did not know to operate the oven without a manual, we requested Hindware to deliver a copy of the manual sometime around 20th January 2013. We did not receive a manual...

Dear sir,

We have purchase one kitchen chmni Hindware R90 and a 8C2000/water purifier from Reliable Services, 55/1 Hriday Krishna Banerjee lane, Howrah 711101 . (Bill No. R S 1023) (Propitiatory Mr. Palash Bhattacharya Ph no. [protected]). They take the Amount of Rs 12000/ as advance on 11th January 2013 as deliver on the same day. But still my product have not be delivered, and they didn't back my money. Each and every...

dear sir, i have purchased a new english seat of hindware make 2 years back ,it was italian collection model and i have purchased it from vijay sanitation ganesh nagar,new delhi.18.after doing so many complaints by me and also from the dealer, nobody from hindware company has approached us.i request you please do the needful i will be highly obliged
thanking you,
...

I have lodged a complaint on Aug 27th, number 3939 and another one several days later 6020 and called up several times in last 10 days to get this fixed, everytime I get a standard answer: I am sorry, it will get done today and then noone shows up. This is my last attempt to contact you guys before I lodge a formal complaint against hindware and take this forward. This is true cheating and shows your behavior towards customers after they...

DEAR SIR ,

CHIMNEY NOT WORKING PLEASE SEND SERVICE EXECUTIVE TO CHECK

PURCHASED ARROUND 18 MONTHS BACK

MOHIT AGARWAL

+91 [protected]...

I had registered a complaint to hindware care on 13th June'12 at 2pm, and was promised an assistance by 14th June'12. My complaint no. is 613935.

I am sorry to inform the unprofessional attitude of their company staff. They kept me on hold for more than 10mins thrice and then disconnected my call. Causing mental pressure to a 51yrs old lady.

I regret to inform my dissatisfaction towards Hindware...

DEAR SIR/MADAM ,

This is GOAPL KRISHAN JUNEJA from delhi....i had purchased an ENGLISH POT last year by KAILASH HARDWARE,KARNAL.....But the FLUSHVALVE is not working since last two weeks,we tried to contact the dealer,but no action is taken by him so far....
We expect you to be helpful enough as you are running a sooo big and successful company of hardware.....

THANK YOU SO MUCH.Hoping...

Hi All
For the first time ever I am writing something in any public forum. And guess what made me to write this.
Its the Hindware customer care thieves. I bought one electric chimney 1 year ago and recently put a complain to clean the chimney as there was a lot of oil stuck in the chimney. Even after 4 months of complain they dodn't come. After follow ups and they blessed me with their visits and then
starts...

I had purchased sanitary ware of Hindware worth about 55 thousand. I faced problem in the toilt seat as well in the cistern cover. The concerned mechanic visited my place a couple to times. But my problem remains where it was....

I want to register a complaint regarding HindWare kitchen supplier 'Shantika supplies' based at City Center, Jaipur. Dealer which has taken advance money for CookTop at Decor India fair in Jaipur and has never supplied the product yet even after 2months. When I call him for status and money back, dealer uses abusive language.

Thanks,
Deepesh...

I mukul hudiya has purchased ewc rubbic& hydra flush valves from sangam sanitary,alwar is not working properly.plz send plumber to repair and check both my cell no.[protected]...

I bought a Hindware Italian Collection One Piece Closet with details given below:

Element
Catalogue No. (92082)
Product Description
One Piece Ewc
Features
Characterised by defined from and aesthetic purity
Water saving dual flush
Slow falling seat cover
Collection
Hindware Italian Collection


I bought this closet from your JagatPuri Dealer.br...

i had complaint of hindware concealo ,which was giving problem since last night , morning my over hand tank got empty due to leakage, first in the morning i have called the service center and explained my problem , they assured and sent the technician with in 2 hours of registering the complaint and he took 10 minuts to resolve the problem it was just due to dust inside the tank it was leaking , thanks to hindware for taking my problem on...

Hello,

With reference to above , unfortunately I purchased some products of kitchen appliances manufactured by your company under the false promise of your distributor M/S Rayco Kitchenware, Nakoder Road , Jalandhar.

For the last 6 months I logged my complaints regarding Hob and Built-in oven to your distributor and Mr. Anil Kumar mechanic (Ph No. [protected]) who never use to pick up the phone , under those circumstances...