Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

Chimney is not working since one month, I have complaint so many times, but result is zero, Complaint No is KARCYA25UP0041 dated 25.01.2023...

I have purchased a washbasin a few years back. Now, it has got some cracks and I am afraid it will soon fell down....

I AM Persuing service center at Danapur Patna for.changing constellation seat cover from 31st December 2022 whose service request no.EL06394 with advice to stay connected with [protected] but all went in vain i again made a complain on 04/01/2023 with serial no.FA005170 and advised by them to stay connected with Md Rizwan with.mobile no.[protected] with satisfaction no.3439 but 0n 23rd January 2023 came Mr Ahil Raja [protected] to my residence...

Our hindware gyser is inder warranty and not being serviced/ repaired by the company even after lodging a repetitive complaint since past one month.
Hello..I am residing in Eldeco sector 119, I have raised the complaint on 23rd Dec WHRIZL23UP0022, the technician name Narayana came on 24th and told us tank needs to be replaced and told us He will visit with some senior to do the needful, but nobone came since then.Our gyser us under...

Complaint regestered date 29/12/2022

मैंने एक हिंदवेयर हीटर गीजर खरीदा। कुछ समय बाद उसने काम करना बंद कर दिया। मैंने कस्टमर केयर में शिकायत की लेकिन ग्राहक। एक सर्विस मैन घर आया और उसने गीजर...

I am using your Italian Classic Collection Cammode for th last 8-9 years.
The one of the hinges that hold the commodte seat got caroded & has broken . I reached out to your dealers who only seem to want me to buy a new cammode by ststing that bthe model is old and discontinued and hence no parts are available.. I then reached out to your company help line. The cmplaint # ELO24401 was attended to by a representative visiting and recording...

I made complaint for leakage in water geyser aprox 13 months ago, but inspite of
26 calls on toll free number, 174 calls to MP incharge Mr Uday Bhati who has attended only 14 calls and for last fortnight he has blocked my number & whattsapp with no solution.
Also 34 calls to Service Centre Indore for Mp zone and he attended only 9 calls till date and also blocked my number like Mr Bhati.
Kindly instruct the Company to...

Kindly note my complaint dated 01.11.2021, no solution made till date....

When we open the water for flush it starts leaking in all the bathrooms...

Toilet flush is leaking in both the bathrooms. please look into it as soon as possible...

I had raised the complaint EJ013595 about the Commode chock-up. And from your side engineer visited today to my place. Your engineer checked the problem and said that the commode pipe has something stuck inside it in the U pipe behind the commode. And he said to call a plumber and get it done by a plumber and said he has no support on this from his side. Our plumber checked the rest of the outlet pipes down the commode and the plumber says...

I have bought an Hindware Alchemy Commode. But it has having some Manufactuing defect. The company issued replacement for the same. But i am facing many issues while replacement and till now i haven't got my replacement. It's been 3 months from the complaint date and 1.5 months from replacement issue date.

I went to the shop from where i purchased. The shop owner are telling that they don't have the item in stock and they...

I had purchased a kitchen Chimney. Due to problem I lodged my complaint under complaint no KARCZJ06PB0009 on[protected] of custom care of hindware. According to the rules, the company has to send its mechanic within 48 hours to fix it. My item is under warranty. I have called the customer care about 10-12 times, but they are not listening.
So my problem should be resolved by taking action in this regard and I should be given compensation...

Thanks for contacting us. Your Call No. is KAR2284223. If happy with the services, please share code 788 with Engr. Any query please call[protected]/+[protected] . HINDWARE (SHIL)

Above complaint was raised on 19th August and still now it was not resolved. Motor should be replaced as it was stopped working with in 30 days of purchase. Now furniture also getting damaged which made loss of 2 lac. Please help to refund...

We had purchased a sensor WC in the month of Aug from Vinayak Marbles Gurgaon and got that installed on 16th Aug. Post that it started showing some faulty errors, once we do the flush the water doesn't stop to flow, either we have to manually close the tap to stop the water or it take long hours to stop the flow, creating a lot of wastage of water. We have complained multiple time to resolve this, but the engineers (Naveen) or his supervisor...

This is in regards with hindware water heater issue.
We purchased this product with great respect, now you guys are not keeping up that respect anymore.
Have raise a complaint on 31st May 2022 and it's been 3 and half months and there is no action taken on this issue. Have escalated multiple times and I don't see the purpose of it.

I have email and sms proofs for complaint registering....

I have complained about late reflling issue of water purifier service technician came and told have to replace some fileters as technically that filters are working fine, I have refused replacement they not installed property the purifier not not working totally, now I trying to raid a request again it showing closed ticket as already open...

WHR[protected].08.2022 complaint given) till now 20.08.2022 u people dont have concern about customer care u people are really careless customer...

I purchased, concealed tank and toilet seat with seat cover of Hindware from Himani Enterprises, Rajouri garden, New Delhi ( the Company branded showroom) on 14th august 2022.

Today, when I started installing the seat, its cover was found to be faulty when taken out from the pack itself . On being talked to by the dealer, he straight away refused to help and directed to make a complaint to the company.

A complaint...

Leakage in tank...