Hindware Sanitaryware Collection [Hsil] — hindware geyser support

Address:

Manikonda, Hyderabad, Hyderabad, Telangana, 500089

I bought a hindware geyser, from amazon which comes with 2 years warranty
After 6 months the geyser tank started leaking making the geyser unusable. I complained on the hindware customer support, an engineer visited our premise and confirmed that the tank is malfunctioning, as the geyser is in warranty this will be a case of full product replacement. This happened on 2nd week of november, 2019. The visiting engineer confirmed that the replacement will take 3 weeks. After this i have been following up with the regional sales managed of hindware hyderabad mr srinivas, customer support, visiting engineer but till date i have not received a response nor the replaced part.

I am not only facing inconvenience as geyser will only be useful in winters but i am loosing on my warranty period of 2 years.