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Hiranandani Hospital — Pathology lab reporting

My 9 month old daughter was suffering from high fever in the last week of may (24th may) and it was not going down for 2 days. I took her for consultation with a pediatrician in hiranandani hospital, thane. The doctor suggested to get her blood and urine tested for malaria, dengue, cbc and urine infection. I got the samples collected and given for testing in the pathology lab in the hospital itself.

When i had gone to collect her reports, i was given the reports for malaria and cbc. The dengue and urine sample reports were to be collected the next day. When i visited the pathology the next day, the printer was not working. Hence, i was given a hand written report for the urine test and i was told that the dengue report is negative. I had shown all these to the doctor, and she mentioned that all looks fine. My daughter's fever also subsided by the next day.

On 17th june, i had gone to the hospital to meet a relative admitted there. I happened to collect the physical copy of the report and was shocked to see that dengue was indicated as positive. I took it to show to the doctor and she very casually mentioned that it must have been dengue. It was neither reported to me or the doctor that the dengue report was positive. I am not sure if it was reported to the thane municipality as well.

I would request you to please look at such casual behavior very strictly. Due to the careless attitude and reporting, my daughter's life would have been at risk. There should be a strict action taken against such callous attitude.
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    Hiranandani Hospital Phone
    +91 22 2576 3300
    +91 22 2576 3333
    Hiranandani Hospital Address
    Hill Side Avenue, Hiranandani Gardens Powai, Mumbai, Maharashtra, India - 400076
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